Work type
Casual
Location
Dandenong
Department
Community Strengthening
Band 4 - $38.36 - $40.65 per hour (plus 25% casual loading and super)
Casual
About Us
Located 35km to the southeast of Melbourne, Greater Dandenong City Council covers 129 square kilometres and has a population of over 169,000 people. The central activities district is Melbourne's second largest retail and commercial centre and includes large shopping complexes at Dandenong and Keysborough as well as the highly popular Dandenong Market.
Greater Dandenong City Council is the most culturally diverse locality in Australia, with residents from over 150 different birthplaces, nearly two-thirds of whom were born overseas. Key industries include manufacturing, health care and social assistance, retail trade, wholesale trade and transport.
We are a progressive organisation of exceptional character that offers a dynamic and rewarding work environment to approximately 900 employees. We recognise that our staff are vital to the delivery of excellent service to our community and the achievement of our long-term vision. We invest in the development of our people, and we strive to be a workplace that is respectful, engaged, accountable, creative and honest.
About the role
Are you seeking a professionally rewarding role with a focus on making a difference?
The One Greater Dandenong – Maternal and Child Health Service are seeking dynamic and experienced Business Support Officers with excellent communication and organisational skills to join our Maternal and Child Health team on a casual basis.
Demonstrated experience in customer service and administration in a busy environment, along with a focus on quick thinking and solution focussed service delivery should be part of your skill set.
Other Key Skills:
- Providing quality customer service to internal and external stakeholders
- Manage a workplace that includes call centre and data entry responsibilities
- Sound interpersonal skills and the capacity to work with others
- Clear understanding of privacy and confidentiality.
About you:
We are seeking successful applicants that have:
- Demonstrated knowledge and experience using Microsoft products including word, excel, power point and the ability to learn new computer data base system.
- Demonstrated knowledge and experience working with the current Maternal and Child Health database - CDIS
- Ability to work in a culturally diverse workplace
- Developed skills in written communication to enable preparation of routine correspondence and reports.
Please ensure you address the key selection criteria outlined in the position description as part of your application.
You may be required to undertake practical testing, work preference profiling / psychometric testing, functional capacity assessment (physical) or aptitude testing.
The successful candidate will be asked to produce a clear Working with Children Check and will be asked to consent to a national police check (and where relevant an ‘international criminal history check’), subject to the operation of spent conviction laws. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Benefits of working with us
Council believes in providing an environment where staff thrive, both in the work they do and in how they learn and develop as people and professionals.
Our workplace has an inclusive and diverse culture which encourages innovation and supports your work and life balance. There are plenty of opportunities to learn, develop and grow your career within our expanding and diverse organisation.
Our benefits include
- Competitive salary
- Salary sacrifice childcare (where available)
- Flexible working options supported including hybrid work
- Access to learning & development programs including study assistance
- Reward & recognition programs
- Health initiatives
- Access to our support and wellbeing programs
- A vibrant social club
For more information about our benefits, please visit our careers page: Working with Us
Council will consider flexible working arrangements for all positions. We embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Council will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member.
Council is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.
If you require any access or reasonable adjustment at any point throughout the recruitment process, then please do let us know by contacting the listed Hiring Manager – your experience truly matters to us.
To apply
To apply for this position please complete the online application form including:
- A brief cover letter
- Your resume
- Response to key selection criteria
You will be required to answer selection questions as part of the application process. The selection process also includes the requirement for reference checks
Position Description: Maternal and Child Health Business Support Officer – 340.8 KB
Applications closed: 5pm, Friday, 17 July 2026
Further information: Cathie Arndt, 8571 1809 or Elisse Donnelly, 8571 1812
