- Provide technical advice and support to staff in relation to departmental and local IT systems and hardware.
- Ongoing, Full time opportunity based at Barwon Prison.
- VPS grade 4 - $100,894 - $114,476 plus superannuation.
The Department of Justice and Community Safety is seeking an Information Technology Coordinator to provide a critical role at Barwon Prison.
About the Business Unit
Barwon Prison is a maximum-security facility for men, located 6 km north west of Lara, 20 km from Geelong and about 70 km from Melbourne, Victoria. The prison accommodates a complex cohort, including sentenced and non sentenced, high risk protection, high security and management people in custody. The prison safely and humanely contains and manages the individual needs of the men, with the aim of providing a successful transition back into the community or on their continued journey through the prison system. The prison embeds the foundations of the Safer Prisons Strategy, recognising that dynamic, physical and procedural security are essential to safety, while a multi disciplinary approach ensures custodial, clinical and program staff jointly support risk management, rehabilitation and individual care.
About the Role
Reporting to the Manager, Operational Performance and Compliance, the Information Technology Coordinator is responsible for enabling and supporting access to technology systems and hardware for staff and prisoners at the location.
The IT Coordinator ensures the business unit's technology assets and prisoner personal computers are effectively managed, operating as intended, are compliant with Corrections Victoria computer policies and procedures. They consider hardware and software requests and applications from prisoners, providing advice to the Leadership Team about their function and suitability. Often servicing various litigious and high-profile prisoners, the IT Coordinator adheres to privacy and information security requirements, maintaining thorough records and registers to ensure compliance.
Some of your duties will include:
- Provide technical advice and support to staff in relation to departmental and local IT systems and hardware
- Manage the implementation and ongoing maintenance of the prisoner network, prisoner computers and stand-alone systems to ensure compliance with local policy
- Coordinate local IT related projects, working with contractors and stakeholders to deliver programs of roll out, maintenance and improvement
To learn more about this role before applying, please read the attached position description.
About you
To be successful in this role, you will have:
- Highly developed computer skills and demonstrated knowledge and experience in the successful coordination and management of computer applications and IT systems.
- Demonstrated technical support expertise and ability to explain technical concepts to suit the audience.
- Proven experience administering and supporting Microsoft 365 environments, including SharePoint.
Qualifications/requirements
- Prison experience desirable but not essential
- Demonstrated experience working with management systems including Microsoft Access/Excel and SQL based data.
How to Apply
Please click the Apply button on this advertisement. Applications should include a resume and covering letter. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
The successful candidate will be required to undergo pre-employment checks which may include a Nationally Coordinated Criminal History Check (NCCHC) and misconduct screening.
If you require adjustments to the recruitment and selection process, or require an alternative format to any of the application material, please don't hesitate to get in touch with the contact person listed on this ad.
IMPORTANT INFORMATION:
CHILD SAFE STATEMENT OF COMMITMENT:
The Department of Justice and Community Safety is committed to the safety and wellbeing of children and young people. We seek to prevent harm of any kind impacting children and young people and have zero tolerance for racism, child abuse and inequality. Children and young people's rights, relationships, identity, and culture must be recognised and respected, their voices heard, and their concerns acted upon. We aim to foster a culturally safe, child safe and child friendly environment for all children and young people we have contact with, deliver services to, or are impacted by our work.
