In-Demand motor coach Jobs in coopers plains, qld

National Manager, External Dispute Resolution
Insurance Australia Group —Brisbane QLD
- Full-time
- Financial services
- Communication skills
- Health insurance
- Annual leave
Team Leader Pet Insurance
Auto & General Holdings —Toowong QLD
- No degree
- Leadership
- Communication skills
- Parental leave
- Employee discount
Quick Apply
2d
Home Assessing Team Leader
Auto & General Holdings —Toowong QLD
- Team management
- Organisational skills
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Senior Developer
Auto & General Holdings —Toowong QLD
- DevOps
- SQL
- AWS
- Work from home
- Parental leave
Quick Apply
Injury Management Advisor
QBE —Brisbane QLD
- Full-time
- Hybrid work
- Case management
- Communication skills
- Negotiation
- Work from home
Senior Test Analyst
Auto & General Holdings —Toowong QLD
- Management
- Software development
- Agile
- Work from home
- Parental leave
Quick Apply
Motor Assessing Manager - QLD
Auto & General Holdings —Enoggera QLD
- Analysis skills
- Leadership
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Assessing Parts Manager
Auto & General Holdings —Toowong QLD
- Microsoft Word
- Microsoft Excel
- Conflict management
- Parental leave
- Gym membership
Quick Apply
Lead Business Analyst
Auto & General Holdings —Toowong QLD
- Business
- Leadership
- Communication skills
- Work from home
- Parental leave
Quick Apply
Senior Angular Developer
Auto & General Holdings —Toowong QLD
- DevOps
- AWS
- Financial services
- Work from home
- Parental leave
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Team Leader Pet Insurance
Auto & General Holdings —Toowong QLD
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts…
Quick Apply
2d
Assessing Support Officer
Auto & General Holdings —Underwood QLD
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts…
Quick Apply

I want to receive the latest job alert for motor coach in coopers plains, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

motor coach jobs near coopers plains, qld

Business Analyst jobs in Toowong QLD

Senior Geotechnical Engineer jobs in Brisbane Qld

Patient Experience Manager jobs in Liverpool Nsw

Manager jobs in Currambine Wa

Parts Manager jobs in South Brisbane Qld

Parts Manager jobs in Epping Vic

Business Management, Mechanical Engineering jobs in Sydney Nsw

Business Intelligence Analyst jobs in University Of Queensland Qld 4072

Business Analyst jobs in Balga Wa

Business Analyst jobs in Cannon Hill Qld

Business Analyst jobs in Springvale Vic

Business Analyst jobs in Adelaide Region Sa

National Specification Manager jobs in Westmead Nsw

Marketing Manager jobs in Brisbane Qld

Case Manager Work From Home jobs in Sydney Nsw

Restaurant Manager Sponsorship jobs in Sydney Nsw

National Specification Manager jobs in Richmond Vic

Part Time Project Manager jobs in Sydney Nsw

Training Manager jobs in Sunshine Coast Qld

Jll Property Manager jobs in Melbourne Vic

National Manager, External Dispute Resolution

Insurance Australia Group -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Health insurance
Annual leave
Work from home
Parental leave
Insurance services

Qualifications

Financial services
Communication skills

Full Job Description

At IAG, were ready for you. We're the largest general insurance group in Australia and New Zealand. Our family of brands turns the IAG purpose of making your world a safer place into action by helping everyday Aussies and New Zealanders, supporting their ambitions and making insurance accessible.

As National Manager, External Dispute Resolution, youll lead IAGs EDR function across Australia, owning the delivery of outcomes for complaints escalated to the Australian Financial Complaints Authority (AFCA). This is a highly visible leadership role at the centre of customer, regulatory and business outcomes. Youll lead a team of experienced leaders, navigate complex and sensitive matters, and partner closely with AFCA to ensure fair and timely complaint outcomes. Youll also help shape the function, strengthening team engagement and fostering a culture that balances accountability, performance and quality. This is a permanent full-time hybrid role based in Naarm (Melbourne), Gadigal Country (Darling Park 2, Sydney) or Meanjin (Brisbane). What You'll Do

Lead the end-to-end delivery of IAGs External Dispute Resolution (EDR) function across Australia, ensuring fair and timely complaint outcomes
Act as the primary relationship lead with AFCA and represent IAG in key external and industry forums
Drive performance across key EDR metrics, including quality, responsiveness, timeliness and resolution outcomes
Embed and optimise operational excellence tooling and cadences to drive efficiency, productivity and fair customer outcomes
Lead, coach and develop a high-performing team of leaders, strengthening engagement and championing fairness, accountability and continuous improvement
Partner with Legal, Compliance and frontline teams to provide feedback about complaint drivers, manage complex escalations and identify systemic improvement opportunities
Lead IAGs Executive complaints process

What You'll Bring

Extensive senior leadership experience in a large financial services organisation, with expertise in complaint management, ideally within General Insurance or Banking
Proven experience leading external dispute resolution (EDR) or escalated complaints functions
Advanced understanding of Australian financial services regulations, including RG271 and GICOP, with experience engaging with AFCA and/or ASIC
Demonstrated commitment to delivering fair and independent customer outcomes, with a focus on enhancing customer experience
Experience embedding or working within operational excellence and performance frameworks
Strong stakeholder management and communication skills, with the ability to influence at senior levels internally and externally
Demonstrated resilience and adaptability, with the ability to lead through complexity, and ambiguity in a dynamic environment

What We Offer

Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Industry-leading 20 weeks paid parental leave.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities. *employment type eligibility criteria apply

Applications close: Friday 5 June 2026 9:59PM AEST
Adjustments and Support If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation. More About Us As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Apply Now

Refine Your Search

motor coach jobs in coopers plains, qld

National Manager, External Dispute Resolution

Team Leader Pet Insurance

Home Assessing Team Leader

Senior Developer

Injury Management Advisor

Senior Test Analyst

Motor Assessing Manager - QLD

Assessing Parts Manager

Lead Business Analyst

Senior Angular Developer

More jobs to discover

I want to receive the latest job alert for motor coach in coopers plains, qld

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected