Permanent Full-time position
Location: Coonamble, NSW 2839
Great Salary $78,189.13 Base Salary + Super + NFP Salary Packaging Benefits
Make a meaningful difference to the lives of Australians in need
Life at Mission Australia
When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all.
Your Opportunity
This is an opportunity to support women and children across Far West NSW who have experienced domestic and family violence and are choosing to remain safely in their own home or a home of their choice. As a Case Worker within the Staying Home Leaving Violence (SHLV) program, you will play a key role in promoting safety, stability, and housing security while helping to prevent homelessness.
You will provide trauma-informed case management, safety planning, and practical support to women aged 18 and over, while also supporting children affected by family violence. This long-term, needs-based program focuses on empowering women to rebuild safety and independence within their own communities.
Working in a highly collaborative environment, you will partner with police, health services, Housing NSW, Women’s Domestic Violence Court Advocacy Services, and other local supports to ensure coordinated and effective responses. The role requires sensitivity, professionalism, and a strong commitment to supporting women with complex and often high-risk circumstances.
Your key responsibilities will be to:
Provide case management, safety planning, advocacy, referrals, and practical support to women and children experiencing domestic and family violence through the SHLV program.
Respond to referrals and client presentations, ensuring case notes, risk assessments, and administrative duties are completed within required timeframes.
Deliver outreach and ongoing support to help women remain safely in their home or secure safe housing of their choice.
Work collaboratively with police, health services, Housing NSW, court advocacy services, and other local stakeholders.
Build respectful, culturally safe and trauma-informed relationships with women, children, and families.
Ensure safety and wellbeing remain central to all case planning and service delivery.
Requirements for success
Relevant tertiary qualifications in Community Services, Social Work, Psychology, or related field, or equivalent experience.
Demonstrated experience in domestic and family violence, case management, or community services.
Experience supporting women and children with complex needs, including family violence, trauma, and housing instability.
Strong skills in case management, risk assessment, safety planning, and crisis intervention.
Ability to work respectfully with Aboriginal and Torres Strait Islander peoples and within regional and remote communities.
Current unrestricted Driver Licence.
First Aid & CPR Certificate desirable but not essential.
Before starting work with us, you will need to undertake a national police history check, qualifications, and referee checks, and have a clearance to work with children/vulnerable people.
Your benefits
To ensure our employees feel valued, empowered, and celebrated, we provide a range of employee benefits including:
Rewarding work – every day you know you’re making a real difference
Not-for-profit salary packaging, reducing your tax
Free external, confidential counselling
Volunteering opportunities
Opportunity to purchase additional annual leave.
Extra leave including: Mission Australia Thank You Day & Work Anniversary Day off
Our culture
Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career.
We prioritise the safety and wellbeing of everyone, both within our team and the individuals we serve.
We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia.
If you live with disability and require support to submit your application, please email [email protected] or visit our Careers page for additional contact details.
We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at [email protected]
