Motel Manager – Full-Time Position
Kinross Inn Motel – Cooma NSW
Salary: $78,000 – $82,000 per annum + superannuation
Kinross Inn Motel is seeking an experienced and reliable Motel Manager to join our team in Cooma, NSW.
The successful applicant will manage the day-to-day operations of the motel, including guest services, front office, reservations, housekeeping coordination, staff supervision, operational reporting, and maintaining high standards of customer satisfaction.
Applicants currently residing in Australia with valid work rights are encouraged to apply.
Position Details
Position: Motel Manager
Employment Type: Full-time
Hours: 38 hours per week
Location: Cooma NSW 2630
Salary: $78,000 – $82,000 per annum + superannuation
Key Responsibilities
- Manage daily motel operations including front office, reservations, housekeeping, maintenance, and guest services.
- Supervise, train, roster, and support motel employees.
- Manage guest enquiries, check-ins, complaints, and customer service standards.
- Monitor occupancy, room availability, pricing strategies, and revenue performance.
- Manage online bookings, OTA platforms, and reservation systems.
- Coordinate housekeeping, maintenance, security, and property presentation standards.
- Manage purchasing, stock control, payroll-related administration, and operational expenses.
- Prepare operational reports and monitor financial performance against budgets.
- Ensure compliance with workplace health and safety requirements and hospitality industry standards.
- Maintain effective relationships with suppliers, contractors, guests, and business stakeholders.
Skills and Experience Required
Applicants must have:
- Minimum 2 years’ experience in motel, hotel, accommodation management, or a similar hospitality management role.
- Demonstrated experience managing day-to-day accommodation operations.
- Strong knowledge of front office operations, reservations, and guest service management.
- Experience using Property Management Systems (PMS) such as Opera Cloud, RMS, GuestPoint, or similar systems.
- Experience managing OTA platforms and online booking channels.
- Ability to lead, train, and supervise hospitality staff.
- Understanding of budgeting, cost control, purchasing, and operational reporting.
- Strong communication, leadership, and problem-solving skills.
- Ability to work independently and manage multiple priorities in a busy accommodation environment.
- Knowledge of workplace health and safety and hospitality compliance requirements.
Desirable Qualifications
- Diploma or higher qualification in Hospitality Management, Tourism Management, Business Management, or related discipline.
- Experience managing regional motel operations.
- Knowledge of Australian accommodation industry practices.
How to Apply
Applicants currently living in Australia with relevant experience and unrestricted work rights are encouraged to apply.
Please submit your resume outlining your experience, qualifications, and suitability for this position
Pay: $78,000.00 – $82,000.00 per year
Work Location: In person
