In-Demand Retail customer service officer Jobs in Coolum Qld

Retail Customer Service Officer
Australia Post —Nambour QLD
- $27.48 - $29.37 an hour
- Part-time
- Customer service
- Administrative experience
- Cash handling
1d
Aviation Protection Officer - Sunshine Coast
Trident Services Australia —Marcoola QLD
- Part-time
- Customer service
- No experience needed
- Free parking
Quick Apply
Client Services Officer | Mount Coolum
Estia Health —Mount Coolum QLD
- Full-time
- Employee assistance program
- Gym membership
6d
Rental Service Agent
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Expression of Interest - Maintenance Officers
AVEO —Buderim QLD
- From $28.96 an hour
- Overtime
- Maintenance
- Communication skills
- Health insurance
- Employee assistance program
Quick Apply
2d
Retail Security Officer
Myer —Maroochydore QLD
- Weekend availability
- Customer service
9d
Courier
Healius —Buderim QLD
- Weekend availability
- Laboratory
- Communication skills
- Time management
- Health insurance
- Employee assistance program
1d
Security Officers
Compass Group Australia —Maroochydore QLD
- 12 hour shift
- First Aid Certification
RSO/VSA
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Employee assistance program
Rental Sales Agent
Europcar —Maroochydore QLD
- Part-time
- Sales
- Customer service
- Communication skills
- Health insurance
- Parental leave
Security Officer
Millennium —Sunshine Coast QLD
- Weekend availability
- CPR Certification
- First Aid Certification

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Retail Customer Service Officer

Australia Post -
Nambour QLD

Apply Now

Job Details

Part-time
$27.48 - $29.37 an hour
1 day ago

Qualifications

Customer service
Administrative experience
Cash handling

Full Job Description

General information

Name

Retail Customer Service Officer

Site / Location

Nambour Post Office

Ref #

12384134

Entity

Australia Post

Opening Date

23-Jun-2026

Suburb

Nambour

State

Queensland

Work Type

Fixed Term Part Time

Weekly Hours

Length of Assignment

9 months

Description & Requirements

Working with our customers at Australia Post isn't just about helping Australians post, shop, bank or pay bills. It's also about helping Aussie businesses service their own customers, keeping millions of people connected and building community resilience. That’s a big responsibility, but you're the go-to teams with the know-how, delivering essential and excellent service for people every day.

About the opportunity

As our Retail Customer Service Officer, you’ll play an important part in helping Australians service their own businesses, keeping millions of people connected and building community resilience. Every year around one million customers walk into one of our Australia Post Offices. It’s our retail teams who make sure that every experience they have is a great one. And while they do, they’re supported by a welcoming team, take part in ongoing training, and are guided on career development opportunities.

You’ll be

Performing customer sales and service transactions with customers.
Managing high value transactions accurately (handling and processing cash, cheques, credit cards and EFTPOS).
Conducting and processing a number of identity services transactions, including Australian Passport Interviews.
Promoting our products and services through up-selling and cross-selling, merchandising and other promotional activities.
Assisting customers with mail and parcels lodgements and associate costs.
Building rewarding relationships with customers by understanding their needs.
Assisting with administrative duties such as stocktaking and record maintenance.

Role Details

Pay Rate $27.48 / hour increases to $29.37 / hour after 3 months, + 12% Superannuation
Comprehensive and supportive (paid) training provided for 12 weeks
Shifts are 4 hours / day, Monday - Friday, between 8:45 AM - 5:06 PM on a rotating roster
This is a relief position across the Sunshine Coast North region. You will be rostered at Nambour, Sunshine Plaza, Sunshine Coast Business Hub, Noosa Civic, Noosa Heads & Tewantin, please consider travel requirements when applying.
Career opportunities!
Opportunity to apply for permanent roles
Contract may be extended beyond the initial term
If neither of the above eventuates, the role will transition to casual employment

About you

You’re a friendly, enthusiastic and reliable personality who loves working in a team environment.
You’re ready to put the customer at the centre of everything you do to help make a difference in the community.

You’ll also need to

Have experience in customer service and/or cash handling.
Be fit to lift up to 16kgs of mail and parcels regularly and stand for your shift.

What else is in it for you?

Work with a diverse, supportive team where you have opportunity to connect and collaborate every day
Be at the heart of the Australian and local community, helping to keep families and friends connected or businesses connected with their customers
Opportunities for training, growth and development in customer experience or other areas of the business
Discounts and offers on lots of your favourite brands via Post Perks for more cash in your pocket, plus access to other health and wellbeing resources

All walks, one route

It takes a lot of us to deliver for every Australian – and it’s important to us that our people behind the parcels reflect the people receiving them. We come from all walks. Different backgrounds, different ages, different genders, different sexualities and different abilities, but we all believe in the same purpose.

We welcome people all ages, genders and backgrounds – including Aboriginal and Torres Strait Islander peoples, people with disability, LGBTQIA+ communities, and refugees. We’re a Disability Confident Recruiter, committed to making our hiring process and workplace inclusive and barrier-free. We’re also working hard to remove bias and build a gender-equitable experience for everyone who joins us. If you’ve got questions about accessibility, reach out to our Diversity & Inclusion team at [email protected]

See what a day in the life on the Retail Team at Australia Post looks like:

Apply Now

Refine Your Search

retail customer service officer jobs in coolum qld

Retail Customer Service Officer

Aviation Protection Officer - Sunshine Coast

Client Services Officer | Mount Coolum

Rental Service Agent

Expression of Interest - Maintenance Officers

Retail Security Officer

Courier

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