In-Demand Sales specialist Jobs in Coolum Beach Qld

Senior Manager Conversational AI
Auto & General Holdings —Kawana Waters QLD
- Management
- Financial services
- AI
- Parental leave
- Gym membership
Quick Apply
CASUAL SALES ASSISTANT - SUNSHINE PLAZA
Shaver Shop —Maroochydore QLD
- Weekend availability
- Sales
- Customer service
- POS
- Employee discount
Quick Apply
11d
Sales Executive
WIN Network —Maroochydore QLD
- Full-time
- Sales
- Time management
- Employee assistance program
Retail Sales Assistant - Noosa
Pillow Talk Australia —Noosa QLD
- $27.81 - $34.76 a year
- Full-time
Quick Apply
1d
Customer Service Specialist
Kilcoy Pastoral Company —Birtinya QLD
- Sales
- Customer service
- ERP systems
13d
Christmas Casual Sales Assistant | Prouds Noosa
Prouds —Noosaville QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
Customer Service Specialist
Kilcoy Global Foods —Birtinya QLD
- Sales
- Customer service
- ERP systems
13d
Casual Sales Assistant | Angus & Coote Maroochydore
Angus & Coote —Maroochydore QLD
- Sales
Quick Apply
Sales Assistant Angus & Coote | Maroochydore
Angus & Coote —Maroochydore QLD
- Part-time
- Sales
Quick Apply
7d
Senior SEO Specialist
Digital Nomads HQ —Mooloolaba QLD
- $70,000 - $100,000 a year
- Full-time
- Research
- In-person
- Communication skills
Christmas Casual Sales Assistant | Angus & Coote Kawana Waters
Angus & Coote —Buddina QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
13d
Christmas Casual Sales Assistant | Angus & Coote Maroochydore
Angus & Coote —Maroochydore QLD
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
Customer Experience Specialist - Sunshine Plaza
Oroton —Sunshine Plaza QLD
- Temporary
- Sales
- Parental leave
Quick Apply
7d
Part Time Sales Assistant | Angus & Coote Kawana Waters
Angus & Coote —Buddina QLD
- Part-time
- Sales
- Customer service
- Employee discount
Quick Apply
Retail Sales - Weekend position
Sunshine Mitre 10 —Nambour QLD
- Weekends only
- Sales
- Customer service
- Power tools
- Employee discount
13d
Customer Service Specialist
Artisan Chemist —Sunshine Coast QLD
- Part-time
- Management
- On-the-job training
Retail Manager - Sunshine Plaza
Wesfarmers Health —Sunshine Plaza QLD
- Full-time
- Merchandising
- Communication skills
- Employee assistance program

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Senior Manager Conversational AI

Auto & General Holdings -
Kawana Waters QLD

Quick Apply

Job Details

Permanent

Benefits

Employee rewards program
Parental leave
Gym membership
Paid volunteer leave
Insurance services

Qualifications

Management
Google Cloud Platform
Financial services
AI
Leadership
Communication skills

Full Job Description

The role
The Senior Manager, Conversational AI will lead the newly established Conversational AI team, driving the strategy, development, and implementation of cutting-edge Customer / Third Party facing Agentic AI solutions across Auto & General.
This role is pivotal in transforming Customer / Third Party experiences, ensuring compliance, and delivering significant operational efficiencies through intelligent automation.
The Senior Manager will provide strategic leadership, manage team performance, and ensure alignment with broader business objectives and our unified communications (Genesys Cloud) strategy.

What you’ll be doing

Contribute towards leading the Conversational AI strategy aligned with A&G's customer experience vision and business objectives.
Build, mentor, and lead a high-performing team of Conversational AI Designers and Technical Specialists, fostering a culture of innovation, collaboration, and continuous improvement.
Oversee the end-to-end lifecycle of specific Conversational AI solutions, from ideation and design through to development, deployment, optimisation, and ongoing maintenance within our Unified Communications Genesys Cloud environment.
Act as the key point of contact for key stakeholders across Sales & Service, Claims & Assessing, IT, Data & Analytics, and Compliance, ensuring clear communication and alignment.
Contribute towards establishing and uphold robust governance frameworks, risk management practices, and ethical AI guidelines for all Conversational AI initiatives, ensuring compliance with internal and external regulations and requirements.
Define and track key performance indicators (KPIs) for specific Conversational AI solutions, driving continuous optimisation based on data-driven insights and user feedback.
Stay abreast of emerging Conversational AI technologies, trends, and best practices, evaluating and advocating for their strategic adoption within A&G.
Identify and report potential risks or inadequate controls related to compliance or operational risks
Champion a culture of risk and compliance across the division
Maintain awareness, understanding and compliance with Company policies and procedures, including the on-time completion of mandatory training
Additional tasks as reasonably required.

What experience you’ll bring
Experience

Proven experience in a leadership role, managing technical or product teams, ideally within Conversational AI & Genesys Cloud environments.
Demonstrated experience in developing and executing AI/automation strategies within a complex enterprise environment.
Strong track record of delivering impactful customer-facing AI solutions.
Experience in the insurance or financial services industry is highly regarded.

Technical Acumen:

Solid understanding of Conversational AI technologies, including NLU, NLP, dialogue management, voice AI, and machine learning principles.
Familiarity with platforms like Genesys Cloud, Google Cloud Platform AI services, or similar enterprise-grade conversational AI tools.
Leadership & Management:
Exceptional leadership, team-building, and people management skills.
Strong strategic thinking and problem-solving abilities.
Excellent communication, presentation, and influencing skills, capable of engaging with both technical and non-technical audiences, up to executive level.

The benefits of working at A&G

Be rewarded - we recognise high performance and reward our people for their hard work through bonuses and other perks.
Options for leave - life happens, so we’ve got volunteer days, an additional paid ‘ME’ day, paid parental leave and the opportunity to purchase additional leave to cover all of the big stuff.
Grow with us - we’ve got learning and professional development opportunities to suit everyone.
Give back - our A&G Difference program gives you the power to change our community for the better through volunteering, fundraising and donation opportunities for causes that you’re passionate about.
Take care of yourself - your wellbeing is important to us and our healthy mind and body hub, mental-health support and fitness discounts will help you be your best self.
Celebrate the wins - we love sharing our successes and celebrating together - join us and you’ve got a ticket to our many on-site events throughout the year, family fun days and annual celebrations.
Save money - as well as discounts on insurance products, we’ve teamed up with some incredible retailers, hospitality providers and others to bring you discounts on your purchases, no matter where you are in Australia.
Access to A&G’s employee reward and recognition platform, powered by Rewards Gateway - Enjoy a wide range of benefits, including personalised rewards & peer-to-peer recognition, exclusive discounts & savings across more than 600 top retailers and a comprehensive recognition program that celebrates milestones and achievements - helping you feel valued every step of the way.

About us

Auto & General (A&G) is the fastest-growing major Motor and Home insurer in Australia, providing insurance products and solutions to safeguard a brighter future for our customers and community.

Our range of general insurance products including Car, Motorcycle, Home, Contents Pet and Travel products are delivered through our multi-award-winning brand Budget Direct and partnerships with leading brands - ING, Qantas, and Coles Insurance.

We’re excited about the future and we’re always on the lookout for talented, passionate individuals who can help us achieve our goal of being Australia’s best insurer! If this sounds like you, apply today.

Auto & General values individual differences and believes in fostering an inclusive culture that creates a great place to work for all.

A note from Auto & General to recruitment agencies: We politely ask that you avoid making any approaches or sending any unsolicited resumes to our Recruitment Team or Hiring Leaders across our business. Auto & General is not responsible for any fees related to unsolicited resumes.

Quick Apply

Refine Your Search

sales specialist jobs in coolum beach qld

Senior Manager Conversational AI

CASUAL SALES ASSISTANT - SUNSHINE PLAZA

Sales Executive

Retail Sales Assistant - Noosa

Customer Service Specialist

Christmas Casual Sales Assistant | Prouds Noosa

Customer Service Specialist

Casual Sales Assistant | Angus & Coote Maroochydore

Sales Assistant Angus & Coote | Maroochydore

Senior SEO Specialist

Christmas Casual Sales Assistant | Angus & Coote Kawana Waters

Christmas Casual Sales Assistant | Angus & Coote Maroochydore

Customer Experience Specialist - Sunshine Plaza

Part Time Sales Assistant | Angus & Coote Kawana Waters

Retail Sales - Weekend position

Customer Service Specialist

Retail Manager - Sunshine Plaza

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