In-Demand reservation agent Jobs in coolangatta, qld

Guest Service Agent
Accor Apartments & Realty —Tweed Heads NSW
- Part-time
- Hospitality
- Front desk
- Communication skills
5d
Guest Service Agent
Oaks Hotels —Kingscliff NSW
- $26.70 - $40.05 an hour
- Weekend availability
- Resort
- Parental leave
- Employee assistance program
Quick Apply
Reservations Agent
Accor Apartments & Realty —Kingscliff NSW
- Part-time
- Hospitality
- Customer service
- Communication skills
Customer Service Officer
Gold-coast Parasail —Main Beach QLD
- From $25 an hour
- Part-time
- In-person
- Communication skills
- Employee discount
Quick Apply
14d
Group Reservations Agent
AccorHotel —Surfers Paradise QLD
- $27.92 an hour
- Full-time
- Management
- Organisational skills
- Front desk
Quick Apply
3d
Night Guest Service Agent
Avani —Gold Coast QLD
- $26.70 - $40.05 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
8d

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Guest Service Agent
Accor Apartments & Realty —Tweed Heads NSW
Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out. Your responsibilities span from the moment they check…
5d
Guest Service Agent
Oaks Hotels —Kingscliff NSW
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$26.70 - $40.05 an hour
Quick Apply

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Guest Service Agent

Accor Apartments & Realty -
Tweed Heads NSW

Apply Now

Job Details

Permanent | Part-time
5 days ago

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Mantra & The Sebel Twin Towns Hotel & Apartments are two properties that sit side by side on the Gold Coast / Northern NSW border overlooking the beautiful Coolangatta Beach. The properties offer a range of hotel style rooms as well as one, two and three bedroom apartments and pools for guests to enjoy. In your downtime, experience the laid-back lifestyle of the Southern Gold Coast and Tweed Heads region by heading down to the beach, or visiting one of the many pubs, clubs, or restaurants along the foreshore and surrounds.

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

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reservation agent jobs in coolangatta, qld

Guest Service Agent

Guest Service Agent

Reservations Agent

Customer Service Officer

Group Reservations Agent

Night Guest Service Agent

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