In-Demand Guest service agent Jobs in Collingwood Park Qld

Guest Service Agent
Oaks Hotels —Brisbane QLD
- $34 - $48 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Services Agent
Virgin Australia —Brisbane QLD
- Part-time
- Communication skills
- Annual leave
Guest Service Agent
Avani —Brisbane QLD
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Brisbane QLD
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Night Guest Service Agent
Queens Wharf Residences —Brisbane QLD
- $26.70 - $40.05 an hour
- 8 hour shift
- Health insurance
- Parental leave
Quick Apply
Night Guest Service Agent
Oaks Hotels —Brisbane QLD
- $27.97 - $41.96 an hour
- Weekend availability
- Health insurance
- Parental leave
Quick Apply
12d
Guest Service Agent
TFE Hotels —Brisbane QLD
Guest Services Agent (GSA) - Casual
Arise Hotels & Apartments —Brisbane QLD
- Urgently hiring
- Hospitality
- Microsoft Office
- Agile
Front Office - Guest Service Agent
Comfort Inn & Suites Robertson Gardens —Nathan QLD
- Weekend availability
- Hospitality
- Customer service
- POS
Quick Apply
Welcome Desk Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Employee assistance program
Guest Service Agent - Part Time
Crystalbrook Vincent —Brisbane QLD
- Part-time
- Hotel experience
- Parental leave
Porter (Casual) - InterContinental Brisbane
InterContinental —Brisbane QLD
- Weekend availability
Reservations Agent
Marriott International, Inc —Brisbane QLD
- Full-time
- Management
- Communication skills
- Employee assistance program
5d
Assistant Property Manager
Song Properties —Brisbane QLD
- Full-time
- Management
- Communication skills
- Time management
Concierge - Porter
Voyages Tourism Australia —Brisbane QLD
- Full-time
- Customer service
- Resort
- Relocation assistance
Front Office Supervisor
Voyages Tourism Australia —Brisbane QLD
- Full-time
- Resort
- Relocation assistance
1d
Senior Property Manager
Song Properties —Brisbane QLD
- Urgently hiring
- Management
- Communication skills
- Time management
Business Development Manager
Valsoft Corporation —Brisbane QLD
- Full-time
- Remote
- Sales
- Bachelor's degree
- POS
Quick Apply
Engineer (Developer Platform and AI-enabled SDLC)
Virgin Australia —Brisbane QLD
- Full-time
- Hybrid work
- Research
- Master's degree
- AWS
- Work from home
2h

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Guest Services Agent
Virgin Australia —Brisbane QLD
Can work a rotating shift roster (including early starts, late finishes, weekends, public holidays and peak periods). Are at least 18 years of age.
Guest Service Agent
Oaks Hotels —Brisbane QLD
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$34 - $48 an hour
Quick Apply

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Guest Service Agent

Oaks Hotels -
Brisbane QLD

Quick Apply

Job Details

Casual
$34 - $48 an hour

Benefits

Birthday leave
Health insurance
Parental leave
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Brisbane on Margaret Suites are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $34.96 per hour
Saturday: $41.96 per hour
Sunday: $48.95 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

What We Offer:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Generous Leave: Parental and birthday leave.
Wellness Boost: EAP and tailored wellness support.

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

guest service agent jobs in collingwood park qld

Guest Service Agent

Guest Services Agent

Guest Service Agent

Guest Service Agent

Night Guest Service Agent

Night Guest Service Agent

Guest Service Agent

Guest Services Agent (GSA) - Casual

Front Office - Guest Service Agent

Welcome Desk Agent

Guest Service Agent - Part Time

Porter (Casual) - InterContinental Brisbane

Reservations Agent

Assistant Property Manager

Concierge - Porter

Front Office Supervisor

Senior Property Manager

Business Development Manager

Engineer (Developer Platform and AI-enabled SDLC)

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