Company
For 81 years, we've achieved success through our ability to innovate, placing a clear emphasis on how we best serve our customers’ needs. As demand continues to grow, we have expanded rapidly, now delivering a superior range of dry goods, frozen and chilled products, fresh seafood and meat, confectionery, paper products, and cleaning solutions.
In recent years, we’ve seen significant growth and invested in our systems and processes, building a close partnership with Woolworths Group that has continued to deliver high-quality service for our customers and suppliers.
In 2024, Woolworths moved to a 100% interest in the PFD business, bringing PFD exciting opportunities as a strategic part of the Group. Sharing expertise across both teams will ensure our continued success and drive further growth and unlock our collective potential.
About this Position
If you’ve seen our trucks on the roads, you’ll know we’re committed to delivering more than just food - we deliver on our promises.
At the heart of everything we do is our purpose: We bring people together through food.
Our drivers don’t just sit in a cab all day. They’re the face of our business, connecting directly with our customers and taking pride in going the extra mile. Every delivery plays a part in helping our customers succeed, whether that’s a café opening for the morning rush or a kitchen preparing for service.
That’s what makes this role so rewarding. When you see the products delivered safely and on time, you know you’ve played a crucial role in helping people connect over food.
Key Responsibilities
- Operate a truck safely to complete multi-drop deliveries
- Hand unload food products, including chilled and frozen items (in line with safety guidelines)
- Collect and handle payments where required
- Deliver exceptional, friendly customer service -our customers are at the centre of everything we do
- Represent the business professionally at all customer sites.
What We’re Looking For
To thrive in this role, you will bring:
- A valid MR truck license (or higher).
- A forklift license (advantageous but not essential).
- The physical capability to hand load and unload trucks safely.
- A customer-first mindset with a positive, reliable attitude.
- Strong awareness of safety, compliance, and road rules.
What Success Looks Like
- Deliveries are completed safely, accurately, and on time.
- Customers receive friendly, professional service at every stop.
- Products are handled with care and meet food safety standards.
- You take pride in representing the business on the road and on site.
- You’re reliable, punctual, and a trusted part of the Mackay delivery team.
What PFD is Offering the Successful Candidate
- Competitive hourly rates + super.
- Consistent work and reliable scheduling
- Paid training and on-the-job support to set you up for success.
- A supportive, safety-focused team environment.
- Staff purchase discounts and access to selected partner benefits.
Culture & Values
Customer Focus
Know your external and internal customers. Gain and preserve their confidence because we can only be successful if our customers are successful.
Respect
Treat people at work and in the community as they would like to be treated. Act safely, responsibly, and ethically.
Passion
Share the passion of making us a successful and dynamic company. Let’s celebrate successes.
Simplicity
Let’s minimise the complications of doing business so customer services are on time, accurate and reliable. Share ideas to improve our company.
Leadership
All of us can be leaders in our day to day working lives. Bring out the best in yourself and the people around you. Do what you say you are going to do.
How to Apply
Click the apply button and submit your updated resume and a cover letter.
Only shortlisted candidates will be contacted. All applications will be treated confidentially.
As part of our recruitment process, do you consent to undergoing employment checks? These may include a medical assessment (which may involve drug and alcohol testing), a National Police History Check, a Working With Children/Vulnerable Groups Check, and a License Validation/Demerit Point Check.
Please note: We do not accept unsolicited CVs from recruitment agencies or third parties. Any CVs sent directly to Line Managers will not be considered, and we will not be responsible for any associated fees or costs.
PFD Food Services is committed to being an Equal Employment Opportunity employer.
