In-Demand Customer service representative Jobs in Cockburn Central, Wa

Customer Service Specialist - Call Centre
MyIntegra —Rockingham WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Target Fremantle - Customer Service Assistant
Target Corporation —Fremantle WA
- Employee discount
6d
Customer Service Specialist
MyIntegra —Cloverdale WA
- Full-time
- Hybrid work
- CRM software
- Customer service
- Salesforce
- Health insurance
- Employee assistance program
Quick Apply
Customer Service - BANZ Australia Jandakot
Bunzl —Jandakot WA
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- Health insurance
Customer Service Representative
SwitchCars —Welshpool WA
- $55,000 - $70,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
Quick Apply
Seeking a compassionate and reliable Support Worker to assist a client based in Southern River WA
ECD Services —Southern River WA
- $32.79 an hour
- Every weekend
- CPR Certification
- First Aid Certification
- No degree
Quick Apply
Customer Service & Sales Support - Welshpool
CSR —Welshpool WA
- Full-time
- Sales
- Customer service
- Data entry
- Parental leave
- Employee assistance program
Quick Apply
Membership Consultant - Murdoch
Anytime Fitness —Murdoch WA
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Barista & Customer Service Attendant
Muzz Buzz Franchising Pty Ltd —Forrestdale WA
- $13.28 - $33.19 an hour
- 8 hour shift
- Customer service
- In-person
- Cash handling
- Employee discount
Quick Apply
6d
Customer Care Consultant - Canning Vale WA
Blackwoods —Canning Vale WA
- Full-time
- Customer service
- Microsoft Office
- Computer skills
- Parental leave
- Employee assistance program
Customer Service Specialist - Aftercare
Commonwealth Bank —Perth WA
- Full-time
- Customer service
- Communication skills
1d
Customer Service Representative/ Warehouse Assistant
Ambassador Industrial —Forrestdale WA
- $25 - $30 an hour
- Full-time
- Sales
- Customer service
- Analysis skills
Quick Apply
5d
Membership Consultant - Kelmscott / Southern River
Genesis Health and Fitness —Kelmscott WA
- From $49,300 a year
- Full-time
- Sales
- Customer service
- Business development
- Gym membership
Quick Apply
Client Services Coordinator
ChemCentre —Bentley WA
- $95,782 - $100,526 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Customer Service
Certex Lifting —Bibra Lake WA
- Full-time
- Sales
- Customer service
- Communication skills
Customer Service Agent
Boral —Perth WA
- Overtime
- Customer service
- Communication skills
- Employee assistance program
Customer Service Officer (Member Services Consultant)
Link Group —Perth WA
- Hybrid work
- Customer service
- Financial services
- Communication skills
- Work from home
Guest Service Agent - Esplanade Hotel Fremantle
EVT Group —Fremantle WA
- Customer service
- Communication skills
- Hotel experience
- Parental leave
13d
Telstra Retail: Part Time Customer Service & Sales Consultant FREMANTLE
Telstra —Perth WA
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
8d
Customer Service Representative
KG Talent —Kewdale WA
- Full-time
- Sales
- Customer service
- Administrative experience
- Employee discount
Quick Apply
8d

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Customer Service Specialist - Call Centre

MyIntegra -
Rockingham WA

Quick Apply

Job Details

Full-time

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

CRM software
Customer service
Call centre
Salesforce
Communication skills
Time management

Full Job Description

Job Description

At MyIntegra, our Customer Service Specialists are the heart of our customer experience. In this role, you’ll respond to customer enquiries via phone, email, live chat, and SMS, delivering support that is professional, friendly, and timely. You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.

Key Responsibilities

Handle inbound and outbound enquiries across multiple channels with empathy and professionalism.
Clearly communicate NDIS requirements and the benefits of Plan Management in a clear and supportive manner.
Build trust and rapport with customers through open, compassionate communication.
Investigate and resolve customer issues by identifying the root causes, offering effective solutions, and following up to ensure satisfaction.
Maintain accurate and detailed records of all customer interactions for audit and compliance purposes.
Learn and apply NDIS Program Rules and internal procedures to deliver informed and effective support.
Use MyIntegra’s systems and platforms (e.g., Salesforce/CRM) to manage enquiries and complete administrative tasks.

About You

To thrive in this role, you’ll bring:

Experience as a customer service agent in a call centre, with active listening and call flow control.
Strong problem-solving skills and ability to build empathy and rapport.
Excellent verbal and written communication skills.
High attention to detail and focus on quality in documentation and interactions.
Time management skills in a fast-paced environment.
Ability to work independently and collaboratively.
Adaptability to change and willingness to take initiative and ask for guidance.
Familiarity with CRM systems like Salesforce and templated/scripted communications.
Understanding of NDIS and Code of Conduct requirements (Desirable)

About Us

MyIntegra is a registered NDIS provider offering Plan Management and Support Coordination across Australia. We empower people with disability to manage their plans confidently using secure tools and expert support. We are ISO 9001:2015 certified and proud members of Disability Intermediaries Australia (DIA).

What We Offer

Flexible hybrid work model (split between home and office).
Supportive, inclusive, and friendly team culture.
Opportunity to make a meaningful impact in the lives of people with disability.
Ongoing training, career development, and progression opportunities.
Access to a comprehensive Employee Assistance Program.
Discounts with major retailers and corporate health insurance rates.

Application Process

Apply with your résumé and cover letter. Successful applicants will undergo a NDIS Worker Screening Check and employment reference check. Costs for the NDIS screening will be reimbursed on your employment start date.

MyIntegra embraces diversity and is an equal opportunity employer. We welcome applications from candidates of all backgrounds, including Aboriginal and Torres Strait Islander peoples and people with disability.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Quick Apply

Refine Your Search

customer service representative jobs in cockburn central, wa

Customer Service Specialist - Call Centre

Target Fremantle - Customer Service Assistant

Customer Service Specialist

Customer Service - BANZ Australia Jandakot

Customer Service Representative

Seeking a compassionate and reliable Support Worker to assist a client based in Southern River WA

Customer Service & Sales Support - Welshpool

Membership Consultant - Murdoch

Barista & Customer Service Attendant

Customer Care Consultant - Canning Vale WA

Customer Service Specialist - Aftercare

Customer Service Representative/ Warehouse Assistant

Membership Consultant - Kelmscott / Southern River

Client Services Coordinator

Customer Service

Customer Service Agent

Customer Service Officer (Member Services Consultant)

Guest Service Agent - Esplanade Hotel Fremantle

Telstra Retail: Part Time Customer Service & Sales Consultant FREMANTLE

Customer Service Representative

I want to receive the latest job alert for customer service representative in cockburn central, wa

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