Physiotherapy Position Available
The role of the Physiotherapist encompasses the roles and responsibilities as listed below to help deliver amazing outcomes and experiences to our clients and help our team thrive.
Expectations
Clinical expectations - You are expected to complete the clinical compliance requirements:
- SOAP notes end of the day ideally, if not then up to date by first thing the following morning
- All notes and documentation for when working with one of our contract services to be completed in a timely manner and fashion as outlined in our policy documents
- Letters to be sent for all new clients to referring practitioner
- Letters to be sent out within 24 hours of seeing client
- Assesses, diagnoses, plans and treats clients as per the clinical guidelines of the profession, and the practice
- Is actively engaged in progressing the Physiotherapy profession and the Proactive Physiotherapy team
- Shared supervision of students, as requested by the Clinical Team Leader
Technical Physiotherapy skills
- Provides client with clarity on their condition and then structures management according to the specific causative factors contributing to the patient’s pathology
- Follows clinical assessment and management systems (eg Ideal Initial Consult Structure)
- Demonstrates and delivers high levels of all technical skills and actively promotes preventative care and early intervention
Deliver ‘Wow’ experiences for our clients:
- Creates absolute value for the client with amazing technical, communication and soft skills
- Selectively goes above and beyond for clients to create WOW!
- Understands importance of the priming of the client’s experience and enhances these areas where possible (sounds, smells, looks, feels of the environment/experience)
- Greeting and farewell with a smile on your face and in your voice
- Ensures that client is greeted at their expected appointment time (within 10 minutes)
- Management of client as if it is your Mum / Dad / family member or AFL player
- Structured management plan documented by the second appointment
- Point of contact phone calls made within 24 hours of seeing client
- Provides exceptional value and service for all people we work with and for (including our referral partners as well as contract providers)Client management KPI’s
Clinic KPIs
- Maintain a clinical utilisation of >70% in the clinic (approx 45 clients per week minimum or pro rated)
- Averages > $85 per consultation
- Initial consult rate of <15%
Contracted site KPIs
- Effectively service and maintain a full caseload at contracted sites (>90% utilisation)
- Ensure timely completion of organisational compliance measures (Assessments/Reviews)
- Positive client and organisational feedback from contracted sites
- Ensure all PPC site dashboards and handovers are updated daily
General KPIs
- Maintains up to date weekly checklists/forms
- Attends and engages in CPD and mentoring sessions
- Ensure all PPC site dashboards and handovers are updated daily
Learning and development expectations
- Is actively engaged in progressing the Physiotherapy profession and the Proactive Physiotherapy team
- Is active in keeping up to date with the literature (podcasts, websites, journals video etc)
- Attends and positively contributes to professional development inservices and presents at these sessions 2 x year
- Attends and engages in scheduled personal and professional development mentoring sessions
- Attends and positively contributes to team event and development days
- Is active in attending external professional development courses / seminars / education - You utilize the Proactive Physiotherapy ‘dollar for dollar’ external education contribution as per your employment agreement
Communication
- You actively listen to the client with empathy and care
- You communicates verbally with care, confidence and clarity
- You communicates physically with care confidence and clarity
- You use clear communication skills to provide structured reviews for best client outcomes
- You use appropriate communication channels within the Proactive Physiotherapy environment (Slack, Email, Asana etc) in a timely, effective and respectful manner to ensure best client care and outcomes
Punctuality
- Early is on time - On time is late
- You are respectful of clients, team members and the flow the day by arriving at least 5 minutes before your scheduled start time
- You are on time for appointments with team, clients, referrers, contractors and suppliers throughout each day
Responsibility
- You are able to live ‘above the line’ and take responsibility for personal and team actions whether individually at fault or otherwise
Organisation
- You are able to plan the quarter, month, week and day to optimise efficiency of the team
Systems
- You contributes to team systems by implementing or reviewing 1 system per month on average
- You use systems to maintain the consistency of our experience delivery
- You are active in providing constructive feedback and ideas regarding systems
- You actively promotes current systems
- You are able to motivate and guide Proactive Physiotherapy team to use appropriate systems
- You are active in polishing current systems and inspiring new systems.
Marketing
- You actively build and nurture professional relationships with referral partners
- You are an active driver of word of mouth referrals
- You actively seeks appropriate reviews
- Provide the team with >1 educational article per month to be used for social media, email, blog, etc
Growth
- You are ability to identify areas of professional growth personally as well as for our team
- You drive positive change and explore new ideas for the clinic
- You demonstrates open mindedness and a willingness to grow personally
Communication/Team
- You employ a positive attitude and disposition within the team
- You actively looks to engage with team members in a positive way
- You thinks of others first
- You are positive and abundant with communication in the team
- You celebrates others achievements and equally feel celebrated
- Use appropriate communication channels within the Proactive Physiotherapy environment (Slack, Asana etc) in a timely, effective and respectful manner
Proactive Physiotherapy Values
- You are consistent in living by, actioning and executing tasks to the overall benefit of you and the Proactive Physiotherapy team in line with our Values and Culture documents
Hours
- This is generally a full time role that will encompass both clinical and non clinical responsibilities as part of the Proactive Physiotherapy Team
- You will be expected to work an average of 38 hours per week, or as agreed in your individual contract
- You are expected to make yourself available for some outside of hours involvement as part of your role to help your growth and progression as well as that of the Proactive Physiotherapy Team (Eg. Presentation / education / involvement at community events, sporting groups, sporting clubs, events etc)
- We will also provide growth and learning opportunities (Weekly personal and professional development mentoring sessions, Team inservices and PD sessions, Quarterly team development sessions)
Qualifications
- Bachelor of Physiotherapy or equivalent
- AHPRA and Medicare Registration
- 1 years minimum work experience as a physiotherapist
- Professional insurances (PL and PI)
- Registration with health insurance providers (as required)
- First aid and police check (as needed for profession)
To summarise your role is primarily focused on 3 key areas:
- Deliver exceptional service and care to all our clients
- Actively contribute to building your client list
- Actively engage, contribute and help develop our team
Remuneration structure
The base salary for this position is $76,515 per year at a permanent rate, plus superannuation.
Your individual employment agreement may have different variations, which may include incentives or commissions as negotiated. Please note that commission incentives are a bonus payment and are dependent upon you fulfilling the requirements of your role as listed above. Failure to fulfil core components of your role as listed above (ie like fill in weekly dashboards and forms) may result in you forfeiting your commission incentive for that period.
Remuneration is reviewed yearly in line with your contribution and performance as part of the team. Your remuneration will progress as you create amazing health care experiences and outcomes for your clients and contribute to our team and culture. This will happen by meeting and exceeding the expectations as outlined above.
Job Type: Full-time
Pay: $76,515.06 – $110,000.00 per year
Benefits:
- Professional development assistance
Application Question(s):
- Are you willing to relocate?
- Do you have your own car that you can use for daily transport to/from the workplace?
Experience:
- Physiotherapy: 1 year (Required)
Licence/Certification:
- AHPRA registration (Required)
- Driver Licence (Required)
Work Location: In person
