Job Requisition ID: 9073
Legal Entity: Monash Health
Location:
Clayton, VIC, AU, 3168
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Employment Type: Part Time
Posting Date: 1 Sept 2026
Monash Health exists to reimagine care, so that people can live their best lives.
We provide safe and equitable care, for every stage of life, delivered with world-leading expertise and over 175 years of experience.
As a leading academic health service, we're committed to providing tomorrow's care today by integrating research, teaching and training into everyday practice.
Our team of 24,000 people are full hearted, open minded and all in. Together, we provide more than 250 integrated services for every stage of life at over 50 locations and in the community across south-east Melbourne, Victoria, serving 1.2 million residents in the South Metro Local Health Service Network.
Are you currently part of the team at Monash Health? Use your network login to access the Monash Health Careers portal and discover all the job opportunities open to you, to support growing your career within the organisation.
To see first-hand what our colleagues think about working here, take a look at the following short videos monashhealth.org/careers.
Embark on a rewarding career and be part of a team where your dedication makes a difference in people’s lives.
About the Role
Join our team as a Ward Clerk on a part-time ongoing basis at Monash Newborn (NEST).
Various shifts available including day and evening shifts, weekdays and weekends.
We guarantee that no two days will be the same.
We are seeking a highly motivated and enthusiastic ward clerk to join our dynamic team. You will be the first point of contact for patients and visitors both over the phone and face to face. On accepting this role, you will fast become an integral member of a cohesive team, working closely alongside nursing, medical and allied health staff. You should have efficient computer skills including knowledge and experience of Monash Health administration systems. Punctuality and professional presentation are important. You will be required to communicate effectively with staff and take a proactive approach to your duties
About Us
Monash Newborn is a 64 bed medical and surgical neonatal unit, with a reputation for delivering outstanding family centred care to neonates. Monash Newborn enjoys the many benefits of being co-located with the tertiary paediatric services at Monash Children’s Hospital, and the tertiary Maternity services at Monash Medical Centre. With the support of a broad range of paediatric sub specialists, almost all neonatal medical and surgical problems can be managed ‘in-house’ at Monash Newborn, with the exception only of open-heart surgery, ECMO, and major metabolic disorders. Having a premature or unwell baby in Monash Newborn places an enormous amount of stress on families. To ease the pressure on families and to make beds available for other infants in need, medically stable infants are down-transferred to a hospital closer to home as soon as possible.
Monash Newborn is overseen by two Nurse Managers, and 14 EFT of skilled and experienced Associate Nurse Managers (ANMs). In partnership with the Nurse Managers, the ANMs lead the team of Nurses who are committed to providing an excellent standard of health care to the newborn infant and their family. The Monash Newborn medical team consists of a team of Neonatal Consultants, Fellows, and NMOs. The medical team provide a round-the-clock in-house presence of staff, who are experienced in neonatal care. Monash Newborn has the support of a broad Multidisciplinary Allied Health team, including social work, physiotherapy, speech pathology, pharmacy, music therapy, occupational therapy and biomedical engineering.
About You
You are a proven Ward Clerk, with excellent communication and interpersonal skills and a willingness to commit to team work and ongoing professional development that align with our programs, values and vision.
To ensure your success in this role you will bring the following demonstrated skills, experience and knowledge:
Previous experience working as a Ward Clerk in a hospital setting is essential
The ability to work in a dynamic, fast paced environment
Excellent customer services skills and ability to remain calm and helpful in a challenging or changing environment
Exceptional interpersonal and communication skills
Enthusiasm, compassion & the ability to work collaboratively with a multidisciplinary health team
Have a passion for and are able to learn new systems and processes quickly
Being a team player
A positive approach to a frequently changing environment
Duties:
Ward clerk duties as described in Monash Health position description
Provide a welcoming, family centred environment, as the first contact for families and visitors to the ward
Excellent communication with all members internal and external to Nest
Support and take direction from the Associate Nurse Manager and Nurse Manager
Assist in the management of our Breast Pump Hire service, and Discharge Summary management
Be part of a collaborative & supportive team within a modern, purpose built facility
In Return:
Access to Monash Health in-house learning portals to further expand your acute clinical skills & knowledge base
Access to our onsite gym
Salary packaging to increase your take-home pay
Access to onsite staff car parking
Access to the Employee Assistance Program (EAP)
A supportive team environment
For a confidential discussion and to explore this opportunity further, please reach out to Nurse Managers, Clare Hellyer or Mel Newton on (03) 8572 4181 or (03) 8572 4180.
Position Description can be found here
Our Culture and Values
At Monash Health, our people are at the heart of everything we do. Our culture is inclusive, supportive and future-focused, underpinned by clear values and a commitment to continuous improvement.
Our teams play a critical role in bringing our new strategy to life, challenging traditional approaches, embracing innovation, and ensuring every appointment reflects our commitment to equity, transparency and excellence.
You’ll be encouraged to share ideas, contribute to improvement initiatives, and grow alongside experienced professionals who are passionate about what they do.
We are Full Hearted, Open Minded and All In, enabling excellent service delivery and a positive candidate and employee experience every time.
We recognise the value of equal employment opportunity. We are committed to patient safety, promoting fairness, equity and diversity in the workplace and to Child Safe Standards.
How to Apply
Applications are accepted via the Monash Health online EHub system. For information including how to apply and probity check requirements, please click here for the ‘Application Guide’
Applications will be screened upon receipt and selection activity may commence prior to the closing date.
Applications close: 15 September, 2026
