Located in the heart of the beautiful Clare Valley, just two hours north of Adelaide, the Bentleys Hotel offers the perfect blend of country lifestyle and hospitality career opportunities. As one of the region's most iconic hotels, we pride ourselves on genuine country hospitality, quality food and wine, and being at the heart of our local community. Whether you're looking to grow your management career or enjoy a better work-life balance in one of South Australia's premier wine regions, Bentleys offers a supportive team, career development opportunities and the chance to make a real impact.
ABOUT YOU!
As an experienced Duty Manager, Assistant Manager or hospitality supervisor, you will bring strong operational knowledge across food, beverage and gaming, along with a genuine passion for leading people and delivering exceptional customer experiences.
You will hold a current RSA and Responsible Person Badge and be able to provide two hospitality references.
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Exceptional customer service with a consistently positive attitude
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Previous experience supervising hospitality operations
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Strong leadership, communication and organisational skills
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Ability to lead and motivate a diverse team in a fast-paced environment
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Sound understanding of food safety, liquor licensing and Work Health & Safety requirements
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Experience handling cash, reconciliations and venue security procedures
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Responsible Service of Alcohol (RSA)
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Responsible Person Badge (essential)
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Food and beverage service experience
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Gaming, TAB and Keno experience (preferred)
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Basic Gaming Certificate (preferred)
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Excellent English communication skills
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Availability to work evenings, weekends and public holidays (essential)
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A commitment to continuous learning and professional development
ABOUT THE JOB
We are seeking an experienced Duty Manager to help oversee the day-to-day operations of the hotel, support the Venue Manager in delivering exceptional service, maintain compliance, and lead our team.
This role is available on either a casual or full-time basis, with evening and weekend availability essential.
Full-time or part-time employment is available with an annual salary of up to $80,000 available for the right candidate, depending on experience.
Your responsibilities will include:
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Supervising the daily operations of the hotel to ensure smooth, efficient and profitable service
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Leading shifts across the bar, bistro, gaming, bottleshop and accommodation operations
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Delivering exceptional customer service and promptly resolving customer enquiries and complaints
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Supporting the recruitment, induction, coaching and ongoing development of team members
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Supervising, motivating and allocating duties to staff throughout each shift
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Monitoring service standards and ensuring consistent delivery of quality food, beverage and gaming experiences
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Opening and closing the venue, including cash handling, reconciliations, banking preparation and security procedures
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Monitoring stock levels and assisting with ordering, stock rotation and stock control
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Ensuring compliance with liquor licensing legislation, Responsible Service of Alcohol requirements, gaming regulations and all relevant policies
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Ensuring compliance with food safety standards, Work Health & Safety legislation and venue procedures
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Maintaining accurate operational records, incident reporting and shift documentation
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Supporting the Venue Manager to achieve operational, financial and customer service objectives
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Assisting with the implementation of promotional activities and venue initiatives
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Liaising effectively with the kitchen, front of house and management teams to ensure efficient daily operations
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Maintaining high presentation standards throughout all customer and back-of-house areas
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Acting as the senior manager on duty and making operational decisions in the absence of the Venue Manager
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Undertaking general food and beverage service duties as required
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Performing any other reasonable duties as directed by Management
APPLY NOW & NEXT STEPS
To be successful, you will:
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Have a current resume ready to upload
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Be an Australian resident or hold unrestricted Australian working rights
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Hold a current driver's licence and reliable transport
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Live in or be willing to relocate to the Clare region
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Be available to commence as soon as possible
Bentleys Hotel, Clare SA 5453
Please note: applicants must live locally.
