About the company
Mercedes-Benz is a premium passenger car dealership, a subsidiary to the CMV Group of companies. As an equal opportunity employer, Mercedes-Benz seeks the best, most talented people available. We pride ourselves on our commitment to customer service and an outstanding ownership experience.
About the role
This is an excellent opportunity for an experienced Business Manager to represent one of the world’s most recognised luxury automotive brands. Based at Mercedes-Benz Unley, you will work closely with our valued customers to provide professional, ethical and tailored finance and insurance solutions that support their vehicle purchase experience.
In this role, you will manage all aspects of the finance and insurance function, support dealership sales outcomes and contribute to strong customer satisfaction and CSI/NPS results.
Duties & Responsibilities
- Provide exceptional customer service and create a positive finance and insurance experience.
- Work with the Senior Business Manager to establish and achieve short- and long-term finance and insurance sales targets.
- Manage all aspects of the finance and insurance function to support sales performance and dealership objectives.
- Present customers with suitable finance and insurance options and actively support the buying process.
- Ensure all finance and insurance processes comply with manufacturer guiding principles and company policy.
- Ensure the accuracy and prompt settlement of all insurance products.
- Offer all finance and insurance products professionally, consistently and ethically.
- Contribute to strong CSI outcomes by delivering a high level of customer satisfaction.
- Respond to customer service matters promptly and efficiently.
Skills & Experience
- Previous Finance & Insurance sales experience within the automotive industry.
- Strong verbal and written communication skills.
- Professional, enthusiastic and customer-focused approach.
- Results-driven mindset with the ability to build trust and rapport.
- Confidence using Microsoft Office and dealership software systems.
- Current driver’s licence.
- Excellent negotiation skills and a commitment to ethical sales practices.
Benefits
- Competitive salary base, commissions and a fully maintained company vehicle.
- Enjoy a 5 day working week.
- Represent an iconic, aspirational luxury brand.
- Access CMV Care, including fitness programs, peer support and EAP.
- Discounted corporate income and health insurance.
- Career growth opportunities within the CMV Group.
- Opportunities to support community partnerships through the CMV Staff Foundation.
- Two paid volunteering days per year.
- Annual company dinners, picnics and Christmas hampers.
About Us
Mercedes-Benz Unley is a premium passenger car dealership and part of the CMV Group of companies. We are proud of our strong customer focus and our commitment to delivering an outstanding ownership experience.
Our Mercedes-Benz operations span three locations and employ more than 130 people. We have proudly received Mercedes-Benz Australia’s highest award for excellence multiple times between 2020 and 2024. Our success is supported by our core values: Safety First, Can Do, Ask the Question, Do the Right Thing and Mutual Respect.
How to apply
If you are ready to take the next step in your Finance & Insurance career and join a successful, values-driven team, please click “Apply” to submit your cover letter and resume.
By clicking Apply now, you will be directed to the company’s careers system to create an account/sign in to complete your application’.
If you have the skills and experience necessary and want to become an important part of our successful team, then please click apply to submit your cover letter and resume.
Current CMV employees, please apply through your internal career site.
Please note: By clicking Apply now, you will be directed to the company’s career site to create an account or to sign in and finalise your application. Thank you for completing this short process.
