In-Demand Operations associate Jobs in Cheltenham, Vic

Office Manager
ST. ALi COFFEE —Port Melbourne VIC
- $75,000 - $85,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick Apply
14d
Associate Customer Success Manager
Telus Health —Melbourne VIC
- Contract
- Remote
- CRM software
- Sales
- Customer service
- Disability insurance
- Employee assistance program
17h
AMAZON Web Services - Logistics Associate, Data Centre Operations
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
9d
Warehouse Pick & Pack Associate (IT Warehouse)
Axiom Technologies —Melbourne VIC
- Part-time
- Warehouse
- Computer skills
- Communication skills
Operations Supervisor (Process Assistant), Outbound - Day Shift
Amazon Commercial Services Pty Ltd —Dandenong VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Associate Project Manager
Saab —Melbourne VIC
- Full-time
- Hybrid work
- Administrative experience
- Communication skills
- Annual leave
- Work from home
Graduate Management Program
BMW —Melbourne VIC
- Internship
(Fixed-Term) Manufacturing Associate
Moderna, Inc. —Melbourne VIC
- Overtime
- Bachelor's degree
- No degree
- In-person
- Annual leave
Building Associate
Sunnyland Investment Development Group —Melbourne VIC
- $86,000 a year
- Full-time
- Construction site
- CAD
- English
Quick Apply
Sales Associate: West Elm
Williams-Sonoma, Inc. —Chadstone VIC
- Part-time
- Sales
- Customer service
- Communication skills
- Parental leave
- Employee assistance program
Client Success Associate
Vistar Media —Melbourne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
People Systems & Operations Specialist
Lyka —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Communication skills
- Parental leave
Quick Apply
Part Time Sales Associate (Melbourne)
APM Monaco —Melbourne VIC
- Part-time
- English
- Annual leave
- Employee discount
Quick Apply
Expression of Interest - Assistant Store Manager - Melbourne East
TK Maxx —Fountain Gate VIC
- Weekend availability
- Merchandising
- Leadership
- Annual leave
- Employee discount
Stores Person
Compass Group Australia —Parkville VIC
- $27.09 an hour
- Weekend availability
- Forklift
- Parental leave
Associate Service Technician (24/7 Shift)
Sourceo —Brooklyn VIC
- Full-time
- Microsoft Office
- Communication skills
- Annual leave
- Parental leave
9h
Assistant Station Head MEL
Malaysia Airlines —Melbourne VIC
- CAD
Sales Associate Part Time Chadstone VIC
Camper —Caulfield East VIC
- Part-time
- Sales
- In-person
- Communication skills
Quick Apply
Front Office All Rounder
Marriott International, Inc —Melbourne VIC
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
10d
Building Associate
Bulldog Services Group —Clayton VIC
- $70,000 - $90,000 a year
- Full-time
- In-person
Quick Apply
6d

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Office Manager

ST. ALi COFFEE
Port Melbourne VIC

Quick Apply

Job Details

Full-time
$75,000 - $85,000 a year
14 days ago

Qualifications

CRM software
Customer service
Microsoft Office
E-commerce
Administrative experience
Organisational skills
Diploma
Associate degree
Communication skills
Advanced diploma

Full Job Description

ABOUT ST. ALi

ST. ALi is one of Australia's most celebrated independent specialty coffee roasters, founded in Melbourne in 2005. A pioneer of Melbourne's specialty coffee movement, ST. ALi has grown from a single roastery-café to an internationally recognised brand encompassing multiple café venues, a state-of-the-art roasting facility, wholesale coffee supply, and a thriving e-commerce operation.

ST. ALi is built on a foundation of direct-trade relationships with coffee farmers, in-house roasting expertise, and an unwavering commitment to quality and sustainability. The company supplies premium coffee to cafés, restaurants, hotels, and retail partners across Australia and globally, while continuing to expand its wholesale and digital channels.

POSITION OVERVIEW

Reporting to senior management, the Office Manager is responsible for overseeing the day-to-day administrative operations of ST. ALi’s corporate office and supporting the smooth running of the business across customer experience, ecommerce, wholesale, and general administration functions. The role requires a highly organised and proactive individual capable of managing competing priorities in a fast-paced retail and hospitality environment. The successful candidate will support operational efficiency, coordinate office processes, assist with staff and workflow management, and provide customer-facing support across a broad range of business functions and product categories.

This position includes regular interaction with retail, wholesale, and ecommerce customers, including responding to enquiries, resolving issues, coordinating order-related communication, and supporting customer service outcomes across most operational line items of the business.

KEY RESPONSIBILITIES

Oversee the daily operations of the corporate office, ensuring efficient administrative and operational support across departments.
Coordinate office procedures, workflows, and administrative systems to support business efficiency and service standards.
Manage customer-facing enquiries across ecommerce, wholesale, retail, and general business operations, including responding to escalated customer concerns and coordinating resolutions with relevant teams.
Support the processing and coordination of online and wholesale orders, ensuring accurate communication and timely issue resolution.
Liaise with internal departments and external suppliers, service providers, and contractors to support business continuity and operational requirements.
Assist with staff coordination, onboarding, rostering support, task delegation, and general workflow supervision within administrative and customer support teams.
Maintain office records, databases, filing systems, and internal documentation to ensure accuracy and compliance.
Assist with invoice processing, expense reconciliation, and administrative financial tasks in coordination with the finance team.
Coordinate office facilities, maintenance, equipment procurement, and workplace supplies.
Ensure workplace policies and procedures are followed in accordance with company standards, employment obligations, workplace health and safety requirements, and relevant legislation.

QUALIFICATIONS REQIURED

AQF Associate Degree, Advanced Diploma or Diploma

— OR —

At least 3 years of relevant work experience may substitute for the formal qualifications listed above.

EXPERIENCE REQIURED

At least one year of relevant experience in a similar field.
Strong written and verbal communication skills with the ability to professionally manage customer and stakeholder interactions.
Ability to multitask and manage competing priorities within a fast-paced environment.
Experience working across customer service, ecommerce, retail, hospitality, or wholesale operations is highly regarded.
Proficiency in Microsoft Office, CRM systems, and general administrative software platforms.
Strong organisational skills and attention to detail.

WHAT ST. ALi OFFERS

Collaborative and fast-paced team environment.
Ongoing development opportunities within a growing business.
Competitive salary package based on experience.

Pay: $75,000.00 – $85,000.00 per year

Work Location: In person

Quick Apply

Refine Your Search

operations associate jobs in cheltenham, vic

Office Manager

Associate Customer Success Manager

AMAZON Web Services - Logistics Associate, Data Centre Operations

Warehouse Pick & Pack Associate (IT Warehouse)

Operations Supervisor (Process Assistant), Outbound - Day Shift

Associate Project Manager

Graduate Management Program

(Fixed-Term) Manufacturing Associate

Building Associate

Sales Associate: West Elm

Client Success Associate

People Systems & Operations Specialist

Part Time Sales Associate (Melbourne)

Expression of Interest - Assistant Store Manager - Melbourne East

Stores Person

Associate Service Technician (24/7 Shift)

Assistant Station Head MEL

Sales Associate Part Time Chadstone VIC

Front Office All Rounder

Building Associate

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