In-Demand General affairs assistant Jobs in Chatswood Nsw

Migration Assistant and Receptionist
Aran Legal Pty Ltd —Parramatta NSW
- From $26.81 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
12d

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Migration Assistant and Receptionist

Aran Legal Pty Ltd
Parramatta NSW

Quick Apply

Job Details

Full-time
From $26.81 an hour
12 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Administrative experience
Organisational skills
Front desk
Communication skills

Full Job Description

About the Role

We are seeking an experienced Migration Administrator and Receptionist to join our immigration law firm. You will be the first point of contact for clients and prospective clients, while also providing critical administrative support to our migration agents and lawyers, managing visa application files, client correspondence, and case documentation from enquiry through to lodgement.

This role suits someone with strong administrative discipline, excellent written and verbal communication skills, and the ability to manage multiple client matters and deadlines simultaneously in a fast-paced immigration practice.

Key Responsibilities

Client Communication & Follow-Up

Serve as the initial point of contact for clients, welcoming visitors and managing front-of-house operations
Manage inbound calls, emails and web enquiries from prospective and existing clients
Proactively follow up with clients regarding outstanding documents, application status and next steps
Liaise with clients regarding visa timelines, requirements and requests from the Department of Home Affairs
Draft and send client correspondence, checklists, appointment confirmations and status updates
Identify and follow up on new business enquiries and referral opportunities
Provide clear, professional communication while maintaining strict confidentiality on sensitive matters

Documentation, Filing & Case Administration

Open, maintain and organise client migration files (physical and digital) in line with firm and regulatory record-keeping requirements
Prepare, format visa application forms, supporting documents and standard migration correspondence
Track document checklists and ensure client files are complete and submission ready
Manage incoming and outgoing document lodgements
Support the Practice Manager and Migration lawyer with file preparation ahead of lodgement and client appointments
Maintain confidentiality and data security in line with the Privacy Act and firm policy

Front Desk & Office Support

Maintain a professional, well-presented reception and client meeting area
Schedule client appointments, migration agent consultations and manage meeting room calendars
Provide general administrative support to the migration team as required

What We're Looking For

Prior experience in a reception, administration or paralegal role within a migration agency, immigration law firm, or professional services environment (essential)
Understanding of, or willingness to quickly learn, basic visa categories and migration application processes
Confident, professional communicator, written and verbal, with a client-first approach
Strong organisational skills with meticulous attention to detail, particularly with documentation and deadlines
Proficient in Microsoft Office (Word, Outlook, Excel) and comfortable learning legal/migration practice management software
Ability to manage competing priorities and follow up multiple client files at once
High level of discretion, integrity and sound judgement when handling confidential and sensitive client information
Registered Migration Agent (RMA) support experience highly regarded, though not essential

Why Join Us

Established, client-focused immigration law firm with a supportive team culture
Varied, hands-on role with genuine exposure to migration casework and career development
Work alongside experienced migration agents and legal professionals
Environment where accuracy, initiative and client care are recognised and valued

Pay: From $26.81 per hour

Work Location: In person

Quick Apply

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Migration Assistant and Receptionist

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