In-Demand Customer specialist Jobs in Castlereagh Nsw

Customer Support Specialist
Broadridge —Castlereagh NSW
- Full-time
- Customer service
- No degree
- AI
8d
Customer Banking Specialist - Riverstone
Commonwealth Bank —Penrith NSW
- Part-time
- Hospitality
- Customer service
- Financial services
11d
Customer Banking Specialist Relief - Expression Of Interest (Penrith Area)
Commonwealth Bank —Penrith NSW
- Full-time
- Hospitality
- Customer service
- Financial services
6d
Intake Specialist
Better Rehab —Penrith NSW
- Full-time
- Customer service
- Organisational skills
- Parental leave
- Free food
Quick Apply
Specialist: Seasonal Contract - Full Time or Part Time
Apple —Penrith NSW
- Part-time
- Customer service
Customer Care Specialist
TigerPak —Marsden Park NSW
- Customer service
- Communication skills
- Office experience
- Profit sharing
12h
Claims Specialist (WFA) Penrith
Wise Employment —Penrith NSW
- From $71,540 a year
- Full-time
- Hybrid work
- Negotiation
9h
Manager, HR Operations
Western Sydney University —Richmond NSW
- $137,681 - $147,032 a year
- Full-time
- Analysis skills
- University
- Leadership
- Employee assistance program
Quick Apply
12d
Assistant Store Manager - Penrith
Pillow Talk Australia —Penrith NSW
- $64,000 a year
- Full-time
Quick Apply
Leader of Learning & Wellbeing (Coordinator Level Two)
Aspect —Berkshire Park NSW
- $94,155 - $133,009 a year
- Full-time
- Leadership
- Employee assistance program
- Opportunities for advancement
Quick Apply
1d
Merchandise Manager - Agriwest, Windsor
Agriwest Rural Pty Ltd —South Windsor NSW
- $80,587 - $120,881 a year
- Full-time
- Organisational skills
- Communication skills
NDIS Local Area Coordinators
Uniting —Blacktown NSW
- $44.58 an hour
- Full-time
- Customer service
- Communication skills
- Time management
- Employee discount
- Referral program
Functional Consultant - Dynamics 365
Aluminium Specialties Group Pty Ltd —Eastern Creek NSW
- Analysis skills
- Communication skills
10d
Handover & Pre Delivery Specialist
Sydney RV Career page —Penrith NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Learning Coordinator, Fulfillment Center Learning & Development - New Site
Amazon Commercial Services Pty Ltd —Horsley Park NSW
- 8 hour shift
- Microsoft Excel
- Management
- Leadership
Distribution Centre Training Specialist
Super Retail Group —Erskine Park NSW
- Full-time
- Communication skills
Quick Apply
8d
Trade Counter Assistant - I&P South Penrith (TH)
Reece Group —South Penrith NSW
- Weekend availability
- Customer service
- Plumbing
- Leadership
- On-the-job training
- Parental leave
Training Specialist
Coles Supply Chain —Kemps Creek NSW
- Morning shift
- Education
- Bachelor's degree
- Leadership
- Parental leave
Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor
Rehab Management —Penrith NSW
- Full-time
- Master's degree
- Psychology
- Leadership
Quick Apply
Optical Assistant
Specsavers Pty. Ltd. —Westpoint Blacktown NSW
- Weekend availability
- Customer service
- Paid training
12d

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Customer Support Specialist

Broadridge -
Castlereagh NSW

Apply Now

Job Details

Full-time
8 days ago

Qualifications

Mandarin
Customer service
Chinese
AI
Communication skills

Full Job Description

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We value our customers, partners, and employees and are committed to delivering a high-quality service experience. The primary purpose of this role is to support Sales and Support teams in resolving complex issues and operational tasks. This position serves as a key point of coordination between customers, internal teams, and external partners to support timely issue resolution and accurate reporting.

Responsibilities

Provide responsive, courteous, and efficient customer service via telephone, email, and web inquiries.
Utilize and maintain Customer Management Database software, while providing extensive follow-up to internal and external customers reporting issues.
Undertake research, testing, data quality, and documentation projects, as appropriate.
Serve as the primary liaison between customers and Data Quality/Product Development regarding product-related issues.
Provide accurate reporting for events and ensure appropriate follow-up actions are completed.
Provide support to clearing firm partners.
Create and publish the Daily CEI.
Collaborate across teams to prioritize critical issues, remove roadblocks where possible, and support timely resolution of customer and operational needs.

Your Profile

Demonstrated customer service experience with excellent customer service skills.
Basic understanding of financial markets, network configurations, and software usage.
Excellent oral and written communication skills (Chinese-Mandarin speaking is a plus)
Ability to work accurately and quickly in a fast-paced environment.
Advanced troubleshooting skills for hardware, network, software, and trading account management.
Strong technical learning ability, including the ability to quickly learn new industry, company, product, and technical knowledge.
Effective problem-solving, timely decision-making, and prioritization skills, including the ability to make sound decisions under pressure and with incomplete information.
Technical certification or equivalent work experience.

#LI-KA2

#LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Apply Now

Refine Your Search

customer specialist jobs in castlereagh nsw

Customer Support Specialist

Customer Banking Specialist - Riverstone

Customer Banking Specialist Relief - Expression Of Interest (Penrith Area)

Intake Specialist

Specialist: Seasonal Contract - Full Time or Part Time

Customer Care Specialist

Claims Specialist (WFA) Penrith

Manager, HR Operations

Assistant Store Manager - Penrith

Leader of Learning & Wellbeing (Coordinator Level Two)

Merchandise Manager - Agriwest, Windsor

NDIS Local Area Coordinators

Functional Consultant - Dynamics 365

Handover & Pre Delivery Specialist

Learning Coordinator, Fulfillment Center Learning & Development - New Site

Distribution Centre Training Specialist

Trade Counter Assistant - I&P South Penrith (TH)

Training Specialist

Rehabilitation Consultant - Psychologist or Rehabilitation Counsellor

Optical Assistant

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