In-Demand Guest service agent Jobs in Castle Hill, Nsw

Guest Service Agent - Atura Blacktown
EVT Group —Prospect NSW
- Resort
- Parental leave
Rental Service Agent - Sydney (6-Month Full-Time Contract)
Indie Campers —Sydney NSW
- Weekend availability
- Hospitality
- English
- Referral program
Quick Apply
Guest Service Agent
Accor Apartments & Realty —Parramatta NSW
- Weekend availability
- Hospitality
- Front desk
- Communication skills
Guest Service Agent (GSA)
APX Hotels Apartments —Rosehill NSW
Guest Services Agent
Virgin Australia —Sydney NSW
- Part-time
- Communication skills
- Annual leave
Welcome Agent
Marriott International, Inc —Sydney NSW
- Part-time
- Employee assistance program
6d
Overnight Guest Service Officer
Four Seasons —Sydney NSW
- Part-time
- Office experience
Reservations Agent
Crowne Plaza Sydney Macquarie Park —Macquarie Park NSW
- $26.70 - $28.12 an hour
- Full-time
- Hospitality
- Customer service
- In-person
- Parental leave
- Employee discount
Quick Apply
Guest Service Agent - Novotel Sydney Darling Square
NOVOTEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
Guest Experience Expert
Marriott International, Inc —Sydney NSW
- Part-time
- Hotel experience
- Annual leave
- Employee assistance program
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply
9d
Guest Service Agent
Handwritten —Haymarket NSW
- Part-time
- Bar
- Communication skills
- Office experience
- Employee assistance program
Quick Apply
Guest Service Agent
InterContinental —Sydney NSW
- Computer skills
- Communication skills
- Hotel experience
- Employee discount
- Gym membership
Whatever Whenever Agent
Marriott International, Inc —Sydney NSW
- Part-time
- Employee assistance program
Hotel Guest Services - Holiday Inn, St Marys
St Marys Rugby League Club —North St Marys NSW
- Weekend availability
- Presentation skills
- Organisational skills
- Communication skills
7d
Guest Service Agent - Rydges North Sydney
EVT Group —North Sydney NSW
- Communication skills
- Resort
- Office experience
- Parental leave
Casual Guest Service Agent - Rydges Darling Square Apartment Hotel
EVT Group —Sydney NSW
- Weekend availability
- Communication skills
Guest Service Agent - Rydges Bankstown
EVT Group —Bass Hill NSW
- Part-time
- Communication skills
- Hotel experience
- Resort
- Parental leave
Guest Experience Expert - Full-Time
Marriott International, Inc —Chippendale NSW
- Full-time
- Cash handling
- Hotel experience
- Annual leave
- Employee assistance program
Front Office Opportunities
Hyatt Regency Sydney —Sydney NSW
- Full-time
- Customer service
- Communication skills

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Guest Service Agent - Atura Blacktown

EVT Group
Prospect NSW

Apply Now

Job Details

Casual

Benefits

Parental leave
Paid volunteer leave

Qualifications

Dayforce

Full Job Description

About EVT: Atura Blacktown is part of EVT, one of Australasia’s market-leading experience creators offering careers that can take you wherever you want to go across entertainment, ventures, and travel. In a world of cookie cutter experiences, here at EVT we believe in changing the game. It’s why we all call ourselves Daymakers - because each day is a chance to add the wow factor for our customers and continually grow in our own careers.

At Atura, we’re a people place - unconventional, social and full of energy. Our hotels are designed for connection, comfort and community. Whether you’re pouring drinks, sharing local tips or welcoming guests with a warm smile, you’ll be part of a team that’s Always Open to possibility. Join us and help create the kind of place people never want to leave.

EVT has an endless range of roles and careers paths to explore across over 140 entertainment experiences like Event Cinemas and Moonlight Cinemas, 150 award winning restaurants and bars, and 80+ hotels, including QT, Rydges, Atura, LyLo, Independent Collection and Australia’s most loved year round alpine resort, Thredbo. Our ventures include a ~$2.3B property portfolio and hotel management, just to name a few. Once you’re in, there’s no limits on where your career could take you.

Key Responsibilities

Anticipate and attend to the guest’s needs and desires immediately.
Offer a warm and friendly salutation to hotel guests as they enter and depart from the Hotel.
Check guests in and out with efficiency and friendliness and in accordance with the established Hotel procedural guidelines.
Process daily guest transactions and accounts accurately and efficiently.
Work with the Housekeeping, Reservations, and Maintenance departments, to ensure that the Hotel’s rooms are properly prepared for arriving guests.
Communicate any guest special request to the appropriate department(s) and follow up to make certain the request has been fulfilled in accordance with the guest’s wishes.
Promptly action all guest messages and facsimiles.
Communicate any pertinent guest comments, particularly guest complaints, to the Hotel management.
Be fully conversant with regard to all information on the area as a destination, the services available at and through the hotel, any special events taking place in the area.
Have a full working knowledge of all current room rates and packages available at the Hotel.
Book, update, amend and file all reservations accurately and in a timely manner.
Participate in all rostered theoretical and on-the-job training sessions.
Comply with all of the hotel’s operational policies & procedures.
Maintain a clean & safe working environment.
Have a full knowledge of, and practice all of the hotel’s established workplace health and safety guidelines (WH&S).
Adhere to all established cashiering policies and procedures.
Ensure the protection and maintenance of all operating equipment
Complete all assigned opening and closing duties.
Give assistance to the telephonists and back office personnel when required.
Attend all scheduled meetings.

How You Work

Daymaker ethos — no one’s too big for the small things.
Hands-on and non-hierarchical — leads from the front.
Resilient and solutions-focused — stays calm, moves fast.
Growth mindset — learns, shares, and levels up others.

Perks from Day One

As part of EVT, you unlock Elevate Perks from your first day. Parity for all levels - no ivory towers.
50% off dining and stays across EVT hotels – QT, Rydges, Atura, LyLo and more.
$2 movie tickets + discounts on Gold Class, Moonlight Cinema and Candy Bar.
Seasonal perks at Thredbo.
Rapid career growth across our hotel & entertainment network.
Paid parental leave; community & volunteering opportunities.

Police Check Acknowledgement
Please note that the successful candidate for this position will be required to undergo and satisfactorily pass a criminal record check as part of the recruitment process.

Apply Now
Join Atura Blacktown and become an EVT experience creator, opportunity taker, the ultimate Daymaker.
Join and make a positive impact on our people, communities, and environment every day.
Send your CV and a short cover letter. We welcome applicants from all backgrounds and review applications as they come in - don’t wait! We can’t wait to see the places your career will go with EVT.

When you click apply, you’ll be taken to our secure EVT careers portal (powered by Dayforce). This is our official system for managing applications across the EVT Group. You’ll simply enter your details and answer a few quick screening questions so we can get to know you better.

Apply Now

Refine Your Search

guest service agent jobs in castle hill, nsw

Guest Service Agent - Atura Blacktown

Rental Service Agent - Sydney (6-Month Full-Time Contract)

Guest Service Agent

Guest Service Agent (GSA)

Guest Services Agent

Welcome Agent

Overnight Guest Service Officer

Reservations Agent

Guest Service Agent - Novotel Sydney Darling Square

Guest Experience Expert

Guest Services Agent

Guest Service Agent

Guest Service Agent

Whatever Whenever Agent

Hotel Guest Services - Holiday Inn, St Marys

Guest Service Agent - Rydges North Sydney

Casual Guest Service Agent - Rydges Darling Square Apartment Hotel

Guest Service Agent - Rydges Bankstown

Guest Experience Expert - Full-Time

Front Office Opportunities

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