In-Demand Call center representative Jobs in Carrum Downs Vic

Customer Care Representative
Lineage Logistics —Dandenong VIC
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick Apply
2d
Client Services Representative - VRH Dandenong
Veterinary Referral Hospital —Dandenong VIC
- Weekend availability
- Administrative experience
- Communication skills
Quick Apply
Customer Service Representative (VIC)
Nexigen Digital —Narre Warren VIC
- No experience needed
Customer Service Representative
Newell Brands —Scoresby VIC
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick Apply
Customer Experience Representative (VIC)
BYD Australia —Mulgrave VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Customer Service Representative
Thermo Fisher Scientific —Scoresby VIC
- Full-time
- ERP systems
- Communication skills
- Parental leave
- Employee assistance program
Client Services Representative
SGS —Notting Hill VIC
- Full-time
- Laboratory experience
- Communication skills
- Parental leave
Quick Apply
1d

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Client Services Representative - VRH Dandenong
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Customer Care Representative

Lineage Logistics -
Dandenong VIC

Quick Apply

Job Details

Full-time
2 days ago

Qualifications

Customer service
Supply chain
Logistics
WMS
Microsoft Office
TMS
Organisational skills

Full Job Description

Lineage is the world's largest temperature-controlled industrial REIT and logistics solutions provider, with a global network of over 400 facilities, spanning 25 countries across North & South America, Europe and Asia-Pacific.

Working a Lineage is not just a job - it's an opportunity to innovate and put your mark on how food moves from the farm to dinner tables around the world. As a member of the Lineage team, you are a critical link in the food supply chain.

The Asia-Pacific region currently includes Australia, New Zealand, Vietnam, Sri Lanka and Singapore employing nearly 3000 team members.

Customer Care Representative, Dandenong South

We are now looking to appoint a Customer Care Representative at our Lyndhurst facility in Dandenong South, Melbourne - a pivotal role that sits at the heart of our operations, customers and commercial success.

The Opportunity

As the first point of contact for our customers, you will help deliver a seamless, professional and solutions focused experience.

This is more than just answering calls - you will create trusted relationships, solve problems proactively and work closely with operations, transport and logistics teams to ensure we deliver on our commitments.

You'll thrive in this role if you enjoy being the connector between customers and operations, take pride in accuracy and genuinely care about delivering great service.

What You'll Be Doing

Acting as the primary contact for customer enquiries and issue resolution
Coordinating closely with site operations, transport and logistics teams
Managing customer bookings, orders and inventory enquiries
Ensuring accurate data entry across WMS/TMS and internal systems
Preparing customer reports (KPIs, billing, stock reporting)
Identifying recurring issues and helping drive process improvements
Supporting invoicing and account verification processes

Your success will be measured by customer satisfaction, responsiveness, accuracy and your ability to develop productive working relationships across the site.

What You'll Bring

Experience in a Customer Service, Customer Care or similar role (logistics, warehousing or supply chain experience highly regarded)
Confidence managing multiple stakeholders in a fast-paced environment
Impressive problem-solving and organisational skills
High attention to detail and data accuracy
Proficient IT capability (Microsoft Office; exposure to WMS/TMS advantageous)

Most importantly, you align with our values: Safe. Trust. Respect. Innovation. Bold. Servant Leadership.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Why Lineage?

Lineage is more than just a cold storage logistics business. We're focused on being a vibrant, innovative and progressive employer where all our teams work safely, harmoniously and efficiently toward a common purpose - transforming the food supply chain to eliminate waste and help feed the world.

Lineage is dedicated to building a diverse, inclusive and authentic work environment and encourages applicants from all backgrounds to apply.

Organic

Quick Apply

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call center representative jobs in carrum downs vic

Customer Care Representative

Client Services Representative - VRH Dandenong

Customer Service Representative (VIC)

Customer Service Representative

Customer Experience Representative (VIC)

Customer Service Representative

Client Services Representative

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