In-Demand Customer success manager Jobs in Carlisle South Wa

Customer Success & Service Manager
Tes Global —Perth WA
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Leadership
Quick Apply
Customer Success Manager
Prophix —Perth WA
- Full-time
- Hybrid work
- Analysis skills
- AI
- Business
- Gym membership
Quick Apply
Customer Success Manager I
HSI —Perth WA
- Contract
- Hybrid work
- CRM software
- Sales
- Microsoft Office
- Tuition reimbursement
- Employee assistance program
Quick Apply
14d
Customer Operations Manager - Novated
Fleetcare —Perth WA
- $110,000 - $130,000 a year
- Full-time
- Administrative experience
- Communication skills
16h
Customer Service Manager
Valmont Industries —Canning Vale WA
- Full-time
- CRM software
- Customer service
- Microsoft Office
Business Development Manager
MEI Group Pty Ltd —Canning Vale WA
- Up to $140,000 a year
- Full-time
- Management
- Sales
- Business development
Quick Apply
Customer Success Manager -Full time - Permanent - Perth, Australia
Recite Me —Perth WA
- 8 hour shift
- Hybrid work
- Data analysis skills
- Administrative experience
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Sales and Marketing Manager
Kanmidokoro Kamakura Australia Pty Ltd —East Victoria Park WA
- $100,000 - $130,000 a year
- Full-time
- Management
- Sales
- Marketing
Quick Apply
7d
Office Manager
Hidafy Discretionary Trust T/A Nicholson Road Implant and Dental Centre —Canning Vale WA
- $80,000 - $85,000 a year
- Full-time
- Patient care
- Organisational skills
- In-person
Quick Apply
2d
Territory Manager
Bega Cheese —Bentley WA
- Full-time
- Sales
- Master's degree
- Communication skills
Area Manager
ALDI Stores —Jandakot WA
- $154,500 - $205,800 a year
- Full-time
- Hybrid work
- Management
- Master's degree
- Bachelor's degree
- Parental leave
Quick Apply
Key Account Manager
ARB Corporation —Welshpool Dc WA
- Full-time
- CRM software
- Management
- Communication skills
- Employee discount
Nightfill Manager EF
Coles Supermarkets —Cannington WA
- Full-time
- Leadership
- Employee stock purchase plan
- Parental leave
Enterprise Account Manager
Amazon Web Services Australia Pty Ltd —Perth WA
- Full-time
- Management
- Sales
- Business development
Business Development Manager
Silverback Services Pty Ltd —Welshpool WA
- Full-time
- CRM software
- Sales
- Business development
- Employee assistance program
Quick Apply
Account Manager
Linde —Canning Vale WA
- Sales
- Business development
- Communication skills
- Opportunities for advancement
11d
Business Development Manager
Perenti Group —Perth WA
- Sales
- Business development
- Communication skills
- Employee assistance program
Manager - Project Cargo Services, AU/NZ
Expeditors —Jandakot WA
- $84,180 - $102,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
1d
Supply Manager
Glencore —Perth WA
- Analysis skills
- No degree
- Warehouse experience
- Health insurance
- On-the-job training
8d
LUX Venue Manager - HOYTS Carousel
HOYTS —Cannington WA
- Weekend availability
- Hospitality
- Management
- Communication skills
- Annual leave
1d

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customer success manager jobs near carlisle south wa

Customer Success & Service Manager

Tes Global -
Perth WA

Quick Apply

Job Details

Full-time

Qualifications

CRM software
Analysis skills
Scalability
SaaS
Leadership
Communication skills

Full Job Description

About Tes
Tes is a global EdTech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.
The Opportunity
We are looking for an experienced Customer Success & Service Manager to lead and develop a high-performing customer-facing team while driving customer satisfaction, retention, and growth across Tes' Australian customer base.
Reporting to the Head of Customer Value & Success, you'll lead a team of up to 15 Customer Success and Customer Service professionals and play a key role in shaping the customer experience. You'll partner closely with leaders across the business to ensure customers achieve maximum value from Tes while delivering strong commercial outcomes through retention, expansion, and advocacy.
This is an exciting opportunity to lead a large customer-facing team, influence strategic decision-making, and play a key role in the continued growth of a global EdTech organisation.
What's In It For You?

Lead and develop a team of up to 15 customer-facing professionals
Shape the future of customer success within a leading global EdTech business
Drive meaningful customer and commercial outcomes
Partner with senior stakeholders across Sales, Product, Marketing and Operations
Hybrid working environment
Competitive salary package + bonus opportunity
Make a genuine impact on schools, educators and students

What You'll Do

Lead, coach and develop a high-performing Customer Success and Customer Service team
Build a culture of accountability, collaboration and customer excellence
Develop and execute strategies that improve customer adoption, engagement, retention and satisfaction
Oversee customer service operations and ensure a consistently high standard of customer support
Monitor customer health and drive retention initiatives to reduce churn
Identify opportunities to grow customer value through upsell and cross-sell activity
Manage complex customer escalations and drive successful outcomes
Analyse customer feedback and performance metrics to identify trends and opportunities
Provide insights and recommendations to senior leaders on customer and commercial performance
Lead continuous improvement initiatives that enhance customer experience, scalability and team effectiveness

What You'll Bring

Experience leading Customer Success, Customer Service, Account Management or Customer Experience teams
Proven success improving customer retention, satisfaction and revenue growth
Strong people leadership skills with a track record of developing high-performing teams
Experience managing customer health, retention and growth metrics
Commercial acumen and the ability to identify opportunities to increase customer value
Exceptional stakeholder management and relationship-building skills
Strong analytical and problem-solving capabilities with a data-driven approach
Excellent communication and influencing skills
Experience in SaaS, technology, subscription-based businesses or EdTech environments will be highly regarded
Experience using CRM and customer success platforms

Why Tes
Our intuitive technology streamlines complex tasks, enhances learning experiences, and alleviates the administrative burdens that often overwhelm schools. By working closely with schools, we provide up-to-date resources, expert guidance, and a technology ecosystem dedicated to innovation and excellence in education.
Empowering Educators Worldwide
Whether simplifying administrative workflows, creating dynamic classrooms, or advancing professional development, Tes is the trusted partner for schools worldwide. Join the hundreds of schools already benefiting from the Tes ecosystem. Together, we empower educators to achieve more, ensuring every student thrives in a supportive, well-managed learning environment. With Tes, excellence in education is not just a goal – it's a sustainable and rewarding reality. For more information, visit www.tes.com.

Quick Apply

Refine Your Search

customer success manager jobs in carlisle south wa

Customer Success & Service Manager

Customer Success Manager

Customer Success Manager I

Customer Operations Manager - Novated

Customer Service Manager

Business Development Manager

Customer Success Manager -Full time - Permanent - Perth, Australia

Sales and Marketing Manager

Office Manager

Territory Manager

Area Manager

Key Account Manager

Nightfill Manager EF

Enterprise Account Manager

Business Development Manager

Account Manager

Business Development Manager

Manager - Project Cargo Services, AU/NZ

Supply Manager

LUX Venue Manager - HOYTS Carousel

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