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EY External Security Personnel Vetting Quality Assurance Specialist
The opportunity
As an External Security Vetting Services (ESVS) Personnel Vetting Quality Assurance (QA) specialist, you'll be a key member of our team and responsible for conducting Quality Assurance across personnel security clearance cases, ranging from Baseline to PV.
You will also help implement and continuously improve EY’s quality assurance processes, setting new standards in quality excellence in the personnel vetting industry. This will require hands-on support for our vetters tackling complex cases, identifying trends in quality and performance (which will feed into training requirements). In this role, you will also be responsible for providing coaching, training and mentoring for our growing team of Personnel Vetting Analysts.
Our roles can potentially be adjusted to work flexibly and/or with reduced hours. Please speak with us about potential options.
This is a hybrid role based in Naarm – Melbourne / Boorloo – Perth / Canberra - Ngambri / Meanjin – Brisbane / Tarndanya / Warrang – Sydney.
Your key responsibilities
- Quality assurance – conduct ongoing QA for all allocated cases, ranging from Baseline to PV, aligning to the quality expectations and procedures/policies for EY and the Agency, working within the requirements of PSPF,
- Quality assurance management – help to manage the QA case queue. Support and maintain quality assurance policies and procedures to ensure compliance with Agency and EY standards. Provide inputs into quality measurement and reporting.
- Training delivery – facilitate and deliver training / updates / coaching based on identified trends from QA, as well as supporting a continuous development program for current / experienced vetting analysts using different techniques to engage a virtual audience
- Complex case support – provide hands on support for complex cases, using experience and vetting knowledge to enable vetting analysts to complete the case.
- Performance metrics and reporting - prepare and present reports on training outcomes, quality metrics (based on agreed KPIs), and improvement recommendations to senior management.
- Continuous improvement – stay informed about industry trends, best practices, EY quality and performance trends to inform training methods and focus
Skills and attributes for success
- A minimum Negative Vetting Level 1, with the opportunity to upgrade to Negative Vetting 2 as required
- Certificate IV in Government (Personnel Security Vetting)
- Personnel Vetting and QA experience (essential) in Government or similar high-security environments
Ideally, you’ll also have the skills and attributes below but don’t worry if you don’t tick all the boxes. We’re interested in your aptitude, attitude and willingness to learn.
- Training: Experience with on-the-job training and upskilling new personnel vetting analysts with the processes, skills, systems and requirements to be a best-in-class vetter.
- Attention to Detail: The meticulous scrutiny of extensive data and identification of potential security risks.
What we offer you
At EY, we’ll fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We’re proud to be recognised as the #1 WORK180 Endorsed Employer in the Top 101 Employers for Women 2026. Learn more.
- Career development: At EY, your career is yours to shape! We’ll develop you with future-focused skills and equip you with world-class experiences ey.com/au/careerdevelopment
- Flexible work arrangements: Our flexible work policies empower you to balance your professional and personal life, fostering a culture of trust and autonomy.
- A comprehensive benefits package: From a yearly wellness incentive, to access to additional 8 weeks of flex leave per year, and family-friendly policies, including up to 26 weeks of gender-neutral paid parental leave, we cater to your diverse needs to help you thrive both personally and professionally www.ey.com/au/benefits
- Salary: We offer a competitive salary which is open to negotiation pending on skills and experience.
Acknowledgement of Country
EY acknowledges the Traditional Owners and Custodians of the lands on which EY offices are located around Australia. We pay our respects to their cultures, and to their Elders — past, present, and emerging. Find out more about our vision for reconciliation at ey.com/en_au/careers/indigenous
Inclusiveness is core to who we are and how we work together, driving value for our people and for our business. We encourage applications from people of all ages, nationalities, abilities, cultures, sexual orientations, and gender identities and are committed to providing an equitable and barrier free recruitment experience for all. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process. We understand sharing your needs with us can be daunting, so if you have questions before or during your application, we welcome you to get in touch at
[email protected] or +61 3 8650 7788 (option 2). Anything you tell us will be kept completely confidential.
Are you ready to shape your future with confidence? Apply today.
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EY | Building a better working world
Our preferred applicant will be required to undertake employment screening by EY or our external third-party provider.
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