In-Demand Manager security operations Jobs in Canberra Act

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
10d
Operations Manager | Full-time Temporary with a Possibility of Permanency
Canberra Institute of Technology —Canberra ACT
- $127,597 - $136,873 a year
- Temporary
- Leadership
- Communication skills
10d
Service Delivery Manager
Viasat —Canberra ACT
- Communication skills
11d
Facilities Manager | Full-time Permanent
Canberra Institute of Technology —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- First Aid Certification
- Construction
10d
Assistant Director, Protective Security
Australian Electoral Commission —Canberra ACT
- $122,163 - $137,665 a year
- Full-time
- Management
- Leadership
- Communication skills
11d
Storage Consultant
Rent A Space Self Storage —Queanbeyan NSW
- $65,000 - $70,000 a year
- Weekend availability
- Sales
- Customer service
- Education
Quick Apply
2d
Branch Manager Fyshwick
John R. Turk —Fyshwick ACT
- Full-time
- Negotiation
Quick Apply
Operations & Transformation - Manager
Deloitte —Canberra ACT
- Communication skills
- Parental leave
Deputy Operations Manager
FedEx Australia —Canberra ACT
- Full-time
- Management
- Education
- Bachelor's degree
- Health insurance
- Tuition reimbursement
Deputy Operations Manager
FedEx —Canberra ACT
- Full-time
- Management
- Education
- Bachelor's degree
- Health insurance
- Tuition reimbursement
APS5-APS6 Investment Review Officers
Australian Government —Canberra ACT
11d
Service Delivery Manager
Leidos —Canberra ACT
- Full-time
- Leadership
- Communication skills
- Annual leave
Loss Prevention Officers| Aus & NZ
David Jones —Canberra ACT
- Part-time
- Administrative experience
- First Aid Certification
- Employee discount
Desktop and Executive ICT Support, Executive Level 1, Chief Information Officer Division
Department of Industry, Science, Energy & Resources —Canberra ACT
- $126,391 - $134,225 a year
- Call employer
- Remote
- Management
- Leadership
- Communication skills
14d
Senior Facilities Manager
Cromwell Property Group —Tuggeranong ACT
- Full-time
- Hybrid work
- Parental leave
- Gym membership
9d
Front Office Duty Manager
Deco Hotel —Braddon ACT
- $76,515 a year
- Full-time
- Hospitality
- Management
- Organisational skills
- Employee discount
Quick Apply
2d
Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
2026 Casual Theatre Staff
Australian National University —Canberra ACT
- $31.76 - $63.56 an hour
- Recruiting
Delivery Manager
Accenture —Canberra ACT
- Full-time
- Management
- Agile
- Leadership
- Parental leave
Field Replenishment Merchandiser
POP MART —Canberra ACT
- Up to $34 an hour
- Monday to Friday
- Bilingual
- Merchandising
- English
- Travel reimbursement
Quick Apply

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Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

manager security operations jobs in canberra act

Service Delivery Manager

Operations Manager | Full-time Temporary with a Possibility of Permanency

Service Delivery Manager

Facilities Manager | Full-time Permanent

Assistant Director, Protective Security

Storage Consultant

Branch Manager Fyshwick

Operations & Transformation - Manager

Deputy Operations Manager

Deputy Operations Manager

APS5-APS6 Investment Review Officers

Service Delivery Manager

Loss Prevention Officers| Aus & NZ

Desktop and Executive ICT Support, Executive Level 1, Chief Information Officer Division

Senior Facilities Manager

Front Office Duty Manager

Senior Client Delivery Executive

2026 Casual Theatre Staff

Delivery Manager

Field Replenishment Merchandiser

I want to receive the latest job alert for manager security operations in canberra act

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