In-Demand Case worker Jobs in Canberra Act

Client Review and Response Officer | Full-time Permanent
Health and Community Services —Canberra ACT
- $95,722 - $100,956 a year
- Full-time
- Microsoft Office
14d
Therapeutic Youth Worker - ACT
MacKillop Family Services —Canberra ACT
- Part-time
- Experience working with children
- First Aid Certification
- Communication skills
14d
HASS Recovery Worker Hoarding Advocacy Support Services
Woden Community Service —Canberra ACT
- $15,899 a year
- Contract
- Employee assistance program
1d
Therapeutic Casework Support Practitioner | Full-time Temporary with a Possibility of Permanency
Health and Community Services —Canberra ACT
- $120,160 - $131,611 a year
- Temporary
- Experience working with children
MH Recovery Worker The Way Back Support Service
Woden Community Service —Canberra ACT
- $15,899 a year
- Contract
- Employee assistance program
1d
Senior Case Coordinator | Full-time Temporary with a Possibility of Permanency
Justice and Community Safety —Canberra ACT
- $102,657 - $116,592 a year
- Temporary
- Communication skills
6d
Support Coordinator – Contractor Opportunities
CoAbility —Canberra ACT
- Contract
- Remote
- Case management
- Leadership
Office Manager | Full-time Permanent
ACT Executive —Canberra ACT
- $82,377 - $102,185 a year
- Full-time
Therapeutic Youth Worker
MacKillop Family Services —Canberra ACT
- $40.49 - $43.42 an hour
- Part-time
- First Aid Certification
- Employee assistance program
8d
Factual Investigator
Procare Group —Canberra ACT
- Full-time
- Remote
- Communication skills
- Work from home
Cultural Practice Lead (Aboriginal Identified Role)
Key Assets —Canberra ACT
- $58.37 - $60.95 an hour
- Part-time
- Experience working with children
- In-person
- Leadership
- Annual leave
- Employee assistance program
7d
Rehabilitation Consultant – Occupational Therapist, Physiotherapist or AEP
Konekt —Canberra ACT
- Full-time
- Relocation assistance
- Parental leave
Quick Apply
Rehabilitation Consultant (OT, Physio, AEP)
Konekt —Canberra ACT
- Full-time
- Hybrid work
- Parental leave
Quick Apply
Director | Full-time Temporary
City and Environment —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
- Management
- Experience working with children
- Communication skills
8d
Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $102,072 - $111,701 a year
- Call employer
- Remote
- Microsoft Office
- Human resources
- Organisational skills
5d
Rehabilitation Consultant - Psychologist or Rehab Counsellor
Altius Group —Canberra ACT
- Full-time
- Hybrid work
- Bachelor's degree
Quick Apply
Chaplain
Baptistcare WA —Griffith ACT
- 8 hour shift
- Care plans
- Communication skills
Technical Specialist
EML —Canberra ACT
- Full-time
- Management
- Communication skills
- Negotiation
- Work from home
- Parental leave
Senior Social Worker | Full-time Permanent
Education —Canberra ACT
- $127,597 - $141,511 a year
- Full-time
1d
Chaplain
BaptistCare —Griffith ACT
- Part-time
- Care plans
- Communication skills

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Client Review and Response Officer | Full-time Permanent

Health and Community Services -
Canberra ACT

Apply Now

Job Details

Permanent | Full-time
$95,722 - $100,956 a year
14 days ago

Qualifications

Microsoft Office
Diploma

Full Job Description

Closes: 02 September 2026

Classification: Administrative Services Officer Class 5
Salary: $95,722 - $100,956 plus superannuation
Position No: 31774
Directorate: Health and Community Services
Advertised (Gazettal date): 19 August 2026
Contact Officer: Tim Sterrett on [email protected] or (02) 6205 0130

Details: Are you experienced in investigations and analytical work? Do you have an interest in making policy informed decisions and interpreting and applying legislation? The Assurance Review and Complaints (ARC) team in Housing ACT is currently seeking an enthusiastic and detail-oriented person for the role of Client Review and Response Officer.

The ARC team is responsible for a range of Complaint Handling, Compensation and Review functions, making up a dynamic, agile, and forward-thinking team. The team has primary responsibility for all complaint types, including compensation claims, Human Rights, and Ombudsman matters. The ARC team carries a substantial workload and as the Client Review and Response Officer you must be able to effectively manage your own workload while accepting delegated tasks as required. You will be self-motivated, responsive and show initiative, and have sound judgement, professional resilience, and personal drive. You can think on your feet and work effectively under pressure and within time deadlines to deliver high-quality customer service and complaint management services.

As the Client Review and Response Officer you will work in a small team and carry a case load of compensation claims. You will have an eye for detail, and you will be able to effectively prioritise and implement practical solutions, including knowing when to escalate issues to your supervisor. You will provide a key role to support the wider team to deliver its objectives and work collaboratively across the team and provide high level administrative support to the broader ARC unit.

Health and Community Services Directorate (HCSD) is an inclusive employer where all people are respected and valued for their contribution. We strongly encourage and welcome applications from Aboriginal and/or Torres Strait Islander people, People with Disability, people from culturally and linguistically diverse backgrounds, veterans, mature age workers and lesbian, gay, bisexual, transgender, intersex and queer (LGBTIQ) people.

Eligibility/Other requirements: Desirable skills and knowledge for this position are:

Diploma in Social Housing or equivalent, e.g. Social Work, Psychology, Social Welfare, Social Science or related discipline
Proficiency with Microsoft Office programs
Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to - Apply for or renew a WWVP registration - Access Canberra (act.gov.au)

Notes: A merit pool or merit list will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only.

How to Apply: Please submit a two-page pitch addressing the Professional/Technical Skills, Knowledge and Behavioural capabilities in the 'What You Require' section of the Position Description. Please include a copy of your current curriculum vitae and the details of two referees.

Applications should be submitted .

Applicants should note that a Joint Selection Committee (JSC) established in accordance with the collective/enterprise agreement provisions will assess all applications for this position.

Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.

The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.

#LI-DNI

Apply Now

Refine Your Search

case worker jobs in canberra act

Client Review and Response Officer | Full-time Permanent

Therapeutic Youth Worker - ACT

HASS Recovery Worker Hoarding Advocacy Support Services

Therapeutic Casework Support Practitioner | Full-time Temporary with a Possibility of Permanency

MH Recovery Worker The Way Back Support Service

Senior Case Coordinator | Full-time Temporary with a Possibility of Permanency

Support Coordinator – Contractor Opportunities

Office Manager | Full-time Permanent

Therapeutic Youth Worker

Factual Investigator

Cultural Practice Lead (Aboriginal Identified Role)

Rehabilitation Consultant – Occupational Therapist, Physiotherapist or AEP

Rehabilitation Consultant (OT, Physio, AEP)

Director | Full-time Temporary

Work Health and Safety Advisor (Expected Vacancy), APS Level 6, Chief Operating Officer

Rehabilitation Consultant - Psychologist or Rehab Counsellor

Chaplain

Technical Specialist

Senior Social Worker | Full-time Permanent

Chaplain

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Closes: 02 September 2026

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