In-Demand user experience manager Jobs in canberra, act

Senior Client Delivery Executive
Unisys —Canberra ACT
- Communication skills
Lead Analyst and Administrator | Full-time Permanent
Digital Canberra —Canberra ACT
- $149,172 - $167,151 a year
- Full-time
4d
Analyst and Administrator | Full-time Permanent
Digital Canberra —Canberra ACT
- $102,657 - $116,592 a year
- Full-time
- Epic
4d
Product Manager
Accenture —Canberra ACT
- Full-time
- Analysis skills
- Product management
- Agile
- Parental leave
Senior Employee Relations Advisor, APS Level 6, Chief Operating Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $102,072 - $111,701 a year
- AI
- Communication skills
2d
Visual Merchandiser - Canberra
H&M —Canberra ACT
- Full-time
- Sales
- Merchandising
- Annual leave
Quick Apply
4d
Service Development Manager, Community Programs
Woden Community Service —Canberra ACT
- $15,899 a year
- Contract
- Writing skills
- Employee assistance program
Project Manager
BAE Systems —Canberra ACT
- Administrative experience
- Bachelor's degree
- Negotiation
- On-the-job training
Program Manager | Full-time Temporary with a Possibility of Permanency
City and Environment —Canberra ACT
- $149,172 - $167,151 a year
- Temporary
- Hybrid work
2d
Project Manager - NV2 or PV Cleared
Bureau Veritas —Canberra ACT
- Full-time
- Laboratory
- Writing skills
- Employee assistance program
- Employee discount
Finance Business Partner, Executive Level 1, Chief Finance Officer
Department of Industry, Science, Energy & Resources —Canberra ACT
- $126,391 - $134,225 a year
- Remote
- Microsoft Excel
- Management
- Microsoft Office
11d
Senior Contract & Vendor Manager
Group 10 Consulting —Barton ACT
- Contract
- Communication skills
- Negotiation
Scrum Master
Downer Group —Canberra ACT
- Agile
Home & Investment Lending Executive - ACT & Southern NSW
ANZ Banking Group —Canberra ACT
- Full-time
- Sales
- Communication skills
13d
Project Manager
Downer Group —Canberra ACT
Project/Delivery Manager
Local Peoples —Canberra ACT
- Hybrid work
- Agile
Product Support Manager - Industrial Printing
Konica Minolta Business Solutions Australia —Barton ACT
- Full-time
- Hybrid work
- Management
- Communication skills
- Parental leave
Quick Apply
Gym Instructor / Receptionist
The Department of Parliamentary Services —Canberra ACT
- $60,027 - $76,554 a year
- Call employer
- Administrative experience
- First Aid Certification
- Communication skills
- Gym membership
9d
Risk Manager
FinXL —Canberra ACT
- Contract
- Management
Technology Project Manager
Accenture —Canberra ACT
- Full-time
- Azure
- Management
- PMP
- On-the-job training
- Parental leave

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user experience manager jobs near canberra, act

Senior Client Delivery Executive

Unisys -
Canberra ACT

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Job Details

Qualifications

IT service management
Communication skills

Full Job Description

What success looks like in this role:

Client Delivery Executive – Government

Location: Canberra – Client Site

Role Summary

The Client Delivery Executive is responsible for the day‑to‑day delivery, governance, and financial performance of managed services for a government client, with a primary focus on Service Desk operations . Working closely with the Client Executive, delivery teams, and service line leadership, this role ensures services are delivered in line with contractual commitments, service levels, governance requirements, and financial targets.

The role combines operational leadership, account governance, and P&L discipline , with clear accountability for Service Desk performance, margin protection, and continuous improvement.

Key Responsibilities

Service Delivery Ownership
Manage day‑to‑day service delivery across the account, acting as the primary operational contact for the client and internal teams.
Service Desk Leadership & Oversight
Provide direct oversight of Service Desk performance, working closely with the Service Desk Lead to manage SLAs, incident and request trends, backlog health, workforce effectiveness, and customer satisfaction.
Account Governance & Controls
Support account‑level governance forums, ensuring service performance, risks, issues, and actions are tracked, reported, and managed in line with contractual and internal governance requirements.
Delivery & Service Line Coordination
Coordinate with delivery managers and service line leads to ensure services are executed consistently, responsibilities are clear, and delivery activities are not duplicated across teams or business units.
P&L & Cost Control
Support management of account financial performance, including cost control, margin protection, and visibility of key cost drivers—particularly within Service Desk operations. Identify and escalate risks to margin and support corrective actions.
Operational Performance Management
Monitor service metrics, risks, and issues, ensuring corrective actions are identified, tracked, and driven to closure.
Continuous Improvement
Identify and deliver service improvement initiatives, particularly within the Service Desk, to improve stability, efficiency, user experience, and cost effectiveness.
Client Communication & Reporting
Provide clear, regular operational updates to the client, including service performance reporting, issues, risks, and improvement actions.
Ad Hoc Demand & Workflow Management
Manage intake, prioritization, and scheduling of ad hoc requests and changes, ensuring delivery and financial impacts are understood and controlled.

You will be successful in this role if you have:

Security Clearance: NV2
Experience managing Service Desk or IT service delivery in a managed services or government environment
Strong understanding of ITSM processes, Service Desk operations, and service performance reporting
Experience supporting account governance and financial performance (cost, margin, and risk)
Ability to work effectively with service line leads and delivery teams in a matrix environment
Clear communication skills and a practical, outcomes‑focused mindset

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

user experience manager jobs in canberra, act

Senior Client Delivery Executive

Lead Analyst and Administrator | Full-time Permanent

Analyst and Administrator | Full-time Permanent

Product Manager

Senior Employee Relations Advisor, APS Level 6, Chief Operating Officer

Visual Merchandiser - Canberra

Service Development Manager, Community Programs

Project Manager

Program Manager | Full-time Temporary with a Possibility of Permanency

Project Manager - NV2 or PV Cleared

Finance Business Partner, Executive Level 1, Chief Finance Officer

Senior Contract & Vendor Manager

Scrum Master

Home & Investment Lending Executive - ACT & Southern NSW

Project Manager

Project/Delivery Manager

Product Support Manager - Industrial Printing

Gym Instructor / Receptionist

Risk Manager

Technology Project Manager

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