In-Demand technical sales Jobs in canberra, act

Service Delivery Manager
Viasat, Inc. —Canberra ACT
- Full-time
- Communication skills
10d
Service Delivery Manager
Viasat —Canberra ACT
- Communication skills
11d
Technical Sales Representative
Linde —Fyshwick ACT
- Presentation skills
- Welding
- Communication skills
- Opportunities for advancement
11d
Implementation Specialist
Karbon —Canberra ACT
- Microsoft Excel
- AI
- Communication skills
- Annual leave
- Parental leave
Quick Apply
9d
Technical Lead
Willyama Services Pty Limited —Canberra ACT
- $160,000 - $180,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
14d
Retail Team Member
Macpac —Greenway ACT
- Part-time
- Merchandising
- Parental leave
11d
POS Hardware Support Technician
Axiom Technologies —Canberra ACT
- Part-time
- Customer service
- Analysis skills
- POS
9d
Client CTO
Unisys —Canberra ACT
- Full-time
- Azure
- AWS
- Leadership
Junior Technical Account Manager (Linux, Graduate Program)
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- Customer service
- AI
Trade Account Manager - Canberra
Metcash —Mitchell ACT
- Sales
- Communication skills
- Negotiation
- Annual leave
- Parental leave
Lighting Sales Consultant (Canberra)
About Space Lighting —Fyshwick ACT
- Full-time
- Sales
- Assembly
- POS
Quick Apply
Commercial Support Officer
Downer Group —Canberra ACT
- Sales
PSSR - Canberra
WesTrac —Canberra ACT
- Office
- Negotiation
- Wellness program
- Relocation assistance
Key Account Manager, Digital Energy - Canberra
Schneider Electric —Canberra ACT
- Full-time
- Sales
- HVAC
- Opportunities for advancement
8d
Workshop Technician - Canberra BMW + MINI (Full Time)
Jowett Motor Group —Phillip ACT
- Full-time
- No degree
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Solutions Architect
Databricks —Canberra ACT
- AI
6d
Senior Pre-Sales Engineer - Networking
Hewlett Packard Enterprise —Canberra ACT
- Urgently hiring
- Sales
- Presentation skills
- AI
Account Executive - Defence , Worldwide Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- AWS
- Bachelor's degree
- No degree
1d
Specialist Senior Customer Engineer
Hitachi —Canberra ACT
- Full-time
- Microsoft Outlook
- Microsoft Office
- Communication skills
Junior Consultant
Red Hat, Inc. —Canberra ACT
- Full-time
- Remote
- AI

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Service Delivery Manager

Viasat, Inc. -
Canberra ACT

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Communication skills

Full Job Description

About us:

One team. Global challenges. Infinite opportunities. At Viasat, we’re on a mission to deliver connections with the capacity to change the world. For more than 35 years, Viasat has helped shape how consumers, businesses, governments and militaries around the globe communicate. We’re looking for people who think big, act fearlessly, and create an inclusive environment that drives positive impact to join our team.

What you'll do:

Serve as a key point of contact with key Australian Government customers.
Manage the end to end service delivery for key Australian Government customers, reporting on compliance with contractual requirements and key performance indicators.
Co-ordinate internal engineering, network operations, field services, project delivery, commercial and sales teams to maintain service continuity.
Lead incident, problem, and change management functions for customer facing services.
Drive service improvement initiatives focused on resilience, operational efficiency, reporting quality and customer satisfaction.
Monitor contractual performance, identify risks, and implement mitigation strategies.
Ensure compliance with Defence security requirements, company policies, and regulatory obligations.
Manage customer escalations professionally and proactively through to resolution.

The day-to-day:

The Service Delivery Manager oversees the daily operational performance of contracted services delivered to key Australian Customers, ensuring incidents, outages, maintenance activities and customer requests are managed effectively within agreed service levels.

They coordinate closely with engineering, sales, commercial, cyber security and Defence stakeholders to resolve issues, manage risks, and maintain continued service levels across the contract.

The role involves regular customer engagement, operation reporting, service review meetings and driving ongoing improvements to service quality, resilience and contractual performance.

What you'll need:

5+ years experience in Service Delivery, Operations Management, or Customer Success within the telecommunications, satellite, Defence or related industry.
Demonstrated experience managing complex government or Defence customer contracts.
Strong understanding of Service Management frameworks.
Excellent stakeholder engagement and communication skills, including executive level reporting.
Commercial understanding of contracts, KPIs, SLAs and service performance metrics.
Ability to work in a regulated and security-conscious environment.
Successful candidates must be eligible to obtain an Australian Government Secret Clearance (NV1)

What will help you on the job:

Success in this role requires strong operation leadership, clear communication, and the ability to coordinate technical and customer stakeholders in high-pressure environments.

Experience working with Defence customers, managing critical communications services and maintaining a disciplined, proactive approach to service delivery will be highly valuable.

EEO statement:

Viasat is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, ancestry, physical or mental disability, medical condition, marital status, genetics, age, or veteran status or any other applicable legally protected status or characteristic. If you would like to request an accommodation on the basis of disability for completing this on-line application, please click here.

EEO AUSTRALIA: Viasat actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.

Apply Now

Refine Your Search

technical sales jobs in canberra, act

Service Delivery Manager

Service Delivery Manager

Technical Sales Representative

Implementation Specialist

Technical Lead

Retail Team Member

POS Hardware Support Technician

Client CTO

Junior Technical Account Manager (Linux, Graduate Program)

Trade Account Manager - Canberra

Lighting Sales Consultant (Canberra)

Commercial Support Officer

PSSR - Canberra

Key Account Manager, Digital Energy - Canberra

Workshop Technician - Canberra BMW + MINI (Full Time)

Solutions Architect

Senior Pre-Sales Engineer - Networking

Account Executive - Defence , Worldwide Public Sector

Specialist Senior Customer Engineer

Junior Consultant

I want to receive the latest job alert for technical sales in canberra, act

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