About Us:
Toyota Material Handling Australia (TMHA) is a market leader in material handling solutions, offering a wide range of forklifts and warehouse equipment, automation systems, and after-sales services. With a strong commitment to innovation, quality, and customer service, TMHA is dedicated to providing reliable and efficient solutions for businesses.
Position Overview:
We are seeking an experienced and dedicated Plant Mechanic/ Field Service Technicians to join our dynamic team in Queanbeyan and Canberra region. As a Technician at TMHA, you will play a vital role in ensuring our customers' equipment is maintained to the highest standard, minimizing downtime and maximizing productivity. In this role, you will be responsible for carrying out a range of maintenance services including planned maintenance, repairs and modifications at the Customer's site and in accordance with the Customer's requirements and within the Company's guidelines and procedures.
Key Duties & Responsibilities:
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Conduct mechanical repairs and maintenance of customer units which includes preventative service and break-downs in a timely manner.
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Maintaining professional level of customer service with all TMHA clients and customers.
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Diagnose, repair, and maintain a variety of material handling equipment, including forklifts, reach trucks, and automated systems.
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Conduct preventative maintenance services to ensure equipment reliability and longevity.
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Respond to service calls efficiently, providing on-site technical support and troubleshooting.
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Maintain accurate service records and reports.
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Communicate effectively with customers to understand their needs and provide solutions that exceed expectations.
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Collaborate with the wider service team to ensure a high level of customer satisfaction.
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Stay updated on the latest technology and service procedures within the industry.
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Ability to maintain accurate records of job sheets, timesheets and any other administrative components.
Qualifications, Requirements & Skills:
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Current Driver's licence.
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Expereince as Plant Mechanic
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Relevant trade qualification (Forklift Mechanic, Automotive Electrician/Light Vehicle Mechanic, Heavy Vehicle, Plant, Diesel Mechanic).
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Previous experience within the forklift industry or similar in an associated industry.
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Proven experience in servicing and maintaining material handling equipment or similar machinery.
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Strong mechanical, electrical, and hydraulic troubleshooting skills.
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Ability to work independently and as part of a team.
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Excellent communication and customer service skills.
Can Demonstrate:
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Good diagnostic and repair skills.
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Strong work ethic and self-motivation.
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Well-developed mechanical aptitude.
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Good time management skills with the ability to work independently.
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Strong oral and written communication skills.
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Successful applicant will be required to travel and work away from home minimum of 2 consecutive nights per every 2 months consistently.
