Location: Camperdown, Victoria
Job type: Fixed term, full time for up to 12 months
Salary: $75,517 - $83,925 per annum, dependent on qualifications and experience
Corangamite Shire Council is seeking an ICT Helpdesk Support Officer to deliver timely, customer-focused ICT support to staff and Councillors.
The main responsibilities will include:
- Providing face-to-face, on-site support, including at remote Council locations
- Responding to helpdesk requests and troubleshooting hardware, software and system issues
- Delivering clear, practical advice to users with varying levels of technical knowledge
- Maintaining and supporting Council’s ICT systems, networks and devices
- Assisting with system administration, security and user access
- Supporting mobile devices including smartphones and tablets
- Coordinating hardware setup, upgrades and repairs, including liaising with external vendors
- Maintaining ICT asset registers, documentation and system records
- Completion of Certificate III in IT-related discipline
- Experience providing IT support
- Experiencing using Microsoft desktop and server operating systems
- Demonstrated strong problem solving and analytical skills
- Current Victorian Driver Licence and National Police Check, or ability to obtain prior to commencement
Applicants are required to submit a resume and cover letter outlining their suitability to the role in line with the Key Selection Criteria listed in the Position Description.
Steven Welsh, Manager Information Services
Phone: 03 5593 7100
“Working at Corangamite Shire allows for a supportive work-life balance alongside friendly people passionate about our community.”
Working at Corangamite Shire Council means you will be a part of a fair and respectful workplace where everyone is given the opportunity to reach their potential.
We are a child safe and equal employment opportunity employer. Applications from Aboriginal or Torres Strait Islander peoples and from people from culturally and linguistically diverse backgrounds are encouraged.
For more information on working with us and our recruitment process, please visit Corangamite Shire Council | Employment (https://www.corangamite.vic.gov.au/Employment).
