Department: Service Assurance
Department/Agency: Department of Communities and Justice
Location:
Campbelltown, NSW, AU, 2560
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Req ID: 85292
Administration Officer
Location: Campbelltown
1x Ongoing Opportunity
Grade 3/4 - $84,659 - $92,701 p.a. + superannuation and annual leave loading
Your role
We have an exciting ongoing opportunity for a highly organised and motivated Administration Officer to join the Service Delivery and Assurance Hub Relocation Team within Homes NSW.
In this role, you will provide high-quality administrative, operational and coordination support to a dynamic team responsible for delivering relocation outcomes for tenants across Homes NSW. You will play a key role in ensuring business operations run efficiently through the management of administrative processes, accurate record keeping, information coordination and stakeholder support.
This position is ideal for someone who thrives in a fast-paced environment, enjoys working collaboratively with others and takes pride in delivering accurate, customer-focused administrative support that contributes to positive outcomes for tenants and communities.
What you’ll do
As an Administration Officer within the Service Delivery and Assurance Hub Relocation Team, you will:
Deliver a broad range of administrative and operational support services, including records management, correspondence preparation, meeting coordination and event administration.
Collect, compile and prepare information, documentation and reports to support sound decision making and business outcomes.
Process routine financial transactions, purchasing activities and administrative requests in accordance with agency policies and procedures.
Respond to enquiries from internal and external stakeholders, providing timely and accurate information and escalating matters where appropriate.
Maintain and update records, databases and business systems to ensure information is accurate, compliant and readily accessible.
Assist in identifying and assessing suitable vacant properties for potential relocation offers, supporting the delivery of tenant relocation programs.
Contribute to continuous improvement initiatives and support the effective delivery of services across the broader team.
Build and maintain productive working relationships with stakeholders to support operational priorities and service delivery objectives.
You will work within a supportive and collaborative team environment that values accountability, respect, innovation and excellence in customer service.
What we’re looking for
We are seeking a proactive and adaptable professional who can effectively manage competing priorities while maintaining a strong focus on quality and customer service.
To be successful in this role, you will demonstrate:
Well-developed communication and interpersonal skills, with the ability to establish positive relationships and engage effectively with a diverse range of stakeholders.
Strong administrative experience, including the ability to manage records, correspondence, systems and processes with a high degree of accuracy and attention to detail.
Proven ability to work both independently and as part of a team in a high-volume, fast-paced operational environment.
Excellent organisational and time management skills, with the ability to prioritise workloads and meet deadlines.
Sound problem-solving skills and the ability to exercise judgement, initiative and discretion when handling enquiries and administrative matters.
Experience using a range of business systems and Microsoft Office applications to support efficient service delivery.
A commitment to providing high-quality customer service and achieving positive outcomes for tenants, colleagues and stakeholders.
Download the role description.
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To apply directly via the DCJ Careers site click here. Search for the job and click the ‘Apply now’ button.
We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.
What We Offer
We offer a variety of benefits, including:
A challenging and rewarding career
Flexible, autonomous work environment
Competitive pay and conditions
Training and development opportunities to build and maintain capabilities
Health & Wellbeing and Employee Assistance Programs.
Want more information? Visit our website to see more information on Working for us.
We do work that really matters
Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.
Apply now and join Australia’s top public sector employer where we will support you and provide an exciting and flexible working environment!
Are you ready to join us?
Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 3 pages) addressing the 1 targeted question (max 300 words) below with a brief outline on how you meet the requirements of the role:
Describe a time when you were required to manage multiple administrative tasks with competing priorities. How did you organise your workload, ensure accuracy, and maintain effective communication with stakeholders to achieve a successful outcome?
Applications close Thursday, 13 August 2026 at 11:59pm AEST.
Got a question?
For more information about the role or what it’s like to work for DCJ, please contact the hiring manager Lorraine Lam on 0439 164 531 or email
[email protected]
If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please call Syvonne Pereira on 0498 091 786 or via
[email protected]
Visit Recruitment adjustments on the DCJ website to learn more.
Inclusion and Diversity lies at the heart of how we recruit
We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.
To find out what DCJ are doing to build an inclusive and diverse workforce, visit Inclusion and diversity on the DCJ website.
Other Information
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
For more information visit Applying for DCJ jobs on the DCJ website.
Thank you for your interest in this role. We look forward to receiving your application.
To keep up with recruitment opportunities at DCJ, follow us on Facebook: www.facebook.com/CareersatDCJ/
The Welcome Experience
Thinking about moving to regional NSW? Get free, personalised support with housing, schools, jobs, and settling in. Learn more: www.nsw.gov.au/welcomeexperience
The careers site currently promotes this service on the ‘Discover roles with DCJ in regional NSW’ page.
