In-Demand customer specialist Jobs in campbellfield, vic

Transportation Specialist, Transportation Operations Management (TOM) - Day Shift
Amazon Commercial Services Pty Ltd —Craigieburn VIC
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Service & Operations Specialist
Halaxy —Melbourne VIC
- $70,000 - $95,000 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- Analysis skills
- Work from home
- Parental leave
Quick Apply
Customer Service Officer/ Licence Testing Officer
VicRoads —Coolaroo VIC
- $65,027 - $67,629 a year
- Full-time
- Customer service
- Communication skills
- Parental leave
- Gym membership
6d
Claims Specialist
Kinetic —Campbellfield VIC
- Full-time
- Communication skills
Customer Support Specialist
Carbon Savers —Collingwood VIC
- $33 an hour
- Full-time
- CRM software
- Customer service
- Analysis skills
- Referral program
- Free food
Quick Apply
7d
Workplace Services Officer
Department of Jobs, Skills, Industry and Regions —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
13d
Entry Level Solar Sales Representative
Smart Energy Group —Melbourne VIC
- $4,000 - $6,000 a week
- No weekends
- Hospitality
- Sales
- Customer service
Quick Apply
Concierge
Compass Group Australia —Tullamarine VIC
- $29.88 an hour
- Part-time
- Computer skills
- Communication skills
- Time management
- Travel reimbursement
- Parental leave
Customer Service Specialist
DSV —Melbourne VIC
- Full-time
- Customer service
- Communication skills
3d
Application Specialist
InterSystems —Melbourne VIC
- Administrative experience
- Bachelor's degree
- Hospital experience
Ocean Bulk Solutions Specialist
DHL —Melbourne VIC
- Hybrid work
Logistics Specialist
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
10d
Stockroom Specialist - South Wharf
R.M. Williams —Melbourne VIC
- Full-time
- Communication skills
- Parental leave
- Employee discount
1d
Desktop Support Officer (Education)
Centorrino Technologies —Keilor North VIC
- $60,000 - $70,000 a year
- Full-time
- Management
- Communication skills
Quick Apply
Head of EHSW ANZA
Ericsson —Docklands VIC
- Business
10d
Communications Specialist
Mecca Brands Pty Ltd —Richmond VIC
- Full-time
- Customer service
- Communication skills
9d
Project Officer
Victorian School Building Authority —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Communication skills
6d
Logistics Specialist , MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS
Purchasing Officer
Jewish Care Victoria —Melbourne VIC
- $15,900 a year
- Full-time
- Customer service
- ERP systems
- Organisational skills
- Employee assistance program
- Referral program
10d
Logistics Specialist L3, MEL Logistics
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- AWS

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Transportation Specialist, Transportation Operations Management (TOM) - Day Shift

Amazon Commercial Services Pty Ltd -
Craigieburn VIC

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Management
Logistics
Shift management
Microsoft Office
Warehouse experience

Full Job Description

DESCRIPTION

Are you ready to solve transportation mysteries, and help Amazon deliver world class service to our customers? If so, we are seeking a candidate who would be keen to join our team our Sort Centre in Craigieburn. As a Transportation Specialist, you will be a vital member of Amazon Transportation Services. You will oversee team members performing trailer moves, coordinate yard activities (such as check in, traffic flow, internal communications with dock teams, etc.), conduct yard audits, conduct yard inductions, complete driver training programs (Hostler, CDL School, etc.), as assigned in accordance with business need to support Amazon’s transportation network wherever applicable. Please note that this role will be require flexibility to work different shifts both days and nights.

Key job responsibilities

Creating, sending an End of Shift report on a daily basis with all the load details that arrived and departed from the site which will also include the delay arrival reasons when carrier arrives late including any action items for the delays.
Communicating with OB (Outbound) dock team and NOC (Network Operations Center) to give reasons for delays when the drivers arrive late and depart late.
Coordinating with multiple carriers and their contacts for any site related escalations on carrier pickups and delivery issues including informing them of any weather related disruptions to yard activities.
Establishing and communicating daily load plan development/changes (load requirements on daily basis) to NOC, internal stakeholder and external stakeholders.
Daily monitoring with FC (Fulfillment Centre) operations departments, transportation peers and carriers to ensure all trailers arrive and depart on time.
Consolidating data from multiple data sources to generate daily, weekly, monthly reports to support business needs (uncover data integrity issues) and identify any patterns which could be proactively mitigated.
Engaging carrier drivers and delivery drivers in the yard as needed to maintain yard organization, yard safety and minimize delays.
Using internal systems to gather data from multiple sources to support reporting on a daily, weekly, monthly and quarterly basis such as SSP (Sortation Platform), FMC (Freight Management Console), YMS (Yard Management System), etc.

In addition to the above you will also:

Adhere to company rules and regulations and make safety a priority at all times.
Perform various functions within the yard, support site operations teams, internal transportation field teams, and external carriers, as needed, to ensure all trailers arrive and depart on time with zero defects and to maintain a fluid trailer pool.
Comply with company policies, procedures, and local regulations (size, weight, route designations, parking, trailer designations, violation and incident reporting requirements, break periods, etc.).
Work at locations within node on a need by basis to support the business, 38 hours/week and overtime as required.
Stand and walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach, with or without reasonable accommodation.

BASIC QUALIFICATIONS

Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reachHigh school or equivalent
Work 40 hours/week, and overtime as required
1+ years of Microsoft Office (Word, Excel, and Outlook) experience
Experience working in warehouse, logistics, transportation, distribution centre or equivalent

PREFERRED QUALIFICATIONS

Familiarity with yard management systems, freight management tools, or similar operational software
Experience coordinating with multiple external partners or stakeholders
Knowledge of load quality standards or freight safety compliance
Experience analyzing operational data and generating performance reports

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

customer specialist jobs in campbellfield, vic

Transportation Specialist, Transportation Operations Management (TOM) - Day Shift

Service & Operations Specialist

Customer Service Officer/ Licence Testing Officer

Claims Specialist

Customer Support Specialist

Workplace Services Officer

Entry Level Solar Sales Representative

Concierge

Customer Service Specialist

Application Specialist

Ocean Bulk Solutions Specialist

Logistics Specialist

Stockroom Specialist - South Wharf

Desktop Support Officer (Education)

Head of EHSW ANZA

Communications Specialist

Project Officer

Logistics Specialist , MEL Logistics

Purchasing Officer

Logistics Specialist L3, MEL Logistics

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