In-Demand Housing officer Jobs in Caloundra, Qld

Senior Housing Officer (Frontline Services)
Queensland Government —Sunshine Coast QLD
- In-person
- Leadership
5d

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Senior Housing Officer (Frontline Services)
Queensland Government —Sunshine Coast QLD
In this leadership role, you'll manage complex social housing and housing assistance services, supervise a team of Housing Officers and work directly with…
5d

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Senior Housing Officer (Frontline Services)

Queensland Government -
Sunshine Coast QLD

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Job Details

5 days ago

Qualifications

Driver Licence
Leadership

Full Job Description

Do you want a role where your work has a meaningful impact on people's lives?
Imagine helping individuals and families find safe, sustainable housing while leading a team that's passionate about making a difference. As a Senior Housing Officer with Housing and Homelessness Services, you'll play a vital role in delivering housing solutions that directly support Queenslanders in need.

In this leadership role, you'll manage complex social housing and housing assistance services, supervise a team of Housing Officers and work directly with customers in person, over the phone and in the community. From conducting tenancy reviews and resolving complaints to representing the department in appeals and at the Queensland Civil and Administrative Tribunal, your work will be diverse, challenging and rewarding.

Fieldwork is a regular part of this role, requiring you to meet customers in their homes and adapt to changing conditions. You'll need to be vigilant, proactive and skilled at managing risk. Regional roles may also involve occasional overnight travel, giving you the opportunity to connect with diverse communities across Queensland.

As a Senior Housing Officer, you'll guide and support your team, ensuring they have the tools and knowledge to deliver exceptional service. You'll also foster a culture of workplace safety, professionalism, and inclusivity, modelling ethical and culturally sensitive behaviour in everything you do.

What's in it for you? Beyond the opportunity to make a tangible difference, you'll join a department that values diversity, equity and human rights. We're committed to creating a workforce that reflects the Queensland community and encourages applicants from all backgrounds to apply. You'll also have access to professional development opportunities and the chance to grow your career in a supportive, purpose-driven environment.

So, what are we looking for? We need someone who:
- Thrives on building strong relationships with customers and stakeholders.
- Can balance competing demands and handle uncertainty with confidence.
- Shares knowledge and mentors others, fostering a collaborative team culture.
- Communicates clearly and listens actively to understand and support others.
- Brings expertise in service delivery and a passion for helping people.

A Class C driver's licence is essential for this role, as is a willingness to work in the field and travel as needed.
If you're ready to take on a role where no two days are the same, where your leadership will inspire others and where your work will directly contribute to building stronger, more resilient communities, we'd love to hear from you. Apply now and be part of something bigger.
Learn more about the role and how to apply by visiting the Smart Jobs and Careers website at www.smartjobs.qld.gov.au. Applications will remain current for up to 12 months and may be considered for similar roles.

Job Ad Reference: QLD/691451/26
Closing Date: Thursday 25 June 2026<space>This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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housing officer jobs in caloundra, qld

Senior Housing Officer (Frontline Services)

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