In-Demand Service delivery manager Jobs in Cairns Qld

IEA Service Manager
Workways Australia Limited —Cairns QLD
- Full-time
- Employee assistance program
Customer Service Manager
Cairns Recycling —Portsmith QLD
- Up to $76,515 a year
- CPR Certification
- Customer service
- First Aid Certification
Quick Apply
Grounds Person/Gardener - Cairns Coconut Holidays
Ingenia Communities —Cairns QLD
- $69,000 - $72,000 a year
- Weekend availability
- Customer service
7d
Scheduler
Ozcare —Cairns QLD
- $41.56 an hour
- Part-time
- Health insurance
- Annual leave
Facilities Coordinator
Central Queensland University —Cairns QLD
- $77,457 - $96,819 a year
- Full-time
- Management
- Microsoft Office
- Plumbing
- Annual leave
- Parental leave
Cafe Assistant FNQ Hospital Foundation
FNQ Volunteers —Cairns QLD
- Monday to Friday
- No experience needed
- Café
Property Manager
CBRE —Cairns QLD
- Full-time
- AI
- Communication skills
- On-the-job training
12d
Storeman/Warehouse Assistant - Cairns
Reece Group —Portsmith QLD
- Weekend availability
- Customer service
- Plumbing
- Retail sales
- Annual leave
- Parental leave
Front Office Manager
Crystalbrook Flynn —Cairns QLD
- $83,000 - $86,000 a year
- Weekend availability
- Management
- Leadership
- Communication skills
- Parental leave
Executive Housekeeping Manager - Expression of Interest
Ozone Hospitality —Cairns QLD
- Full-time
- Management
- Team management
- Cleaning
Quick Apply
13d
Travel Agency Manager
Happy Travels —Cairns QLD
- $73,000 - $93,000 a year
- Full-time
- Recruiting
- In-person
- Leadership
- Employee discount
- Opportunities for advancement
Quick Apply
4d
Senior Manager FBO Cairns
Jet Aviation —Cairns QLD
- On call
- Management
- Customer service
- Time management
- On-the-job training
- Employee assistance program
Food & Beverage Supervisor
Crystalbrook Bailey —Cairns QLD
- Weekend availability
- Hospitality
- Restaurant experience
- Communication skills
- Parental leave
Administration Assistant
Jet Aviation —Cairns QLD
- $65,000 - $70,000 a year
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Employee assistance program
14d
Domestic & Family Violence Case Manager - Expression of Interest
Warringu Aboriginal and Torres Strait Islander Corporation —Cairns QLD
- $104,403 - $109,132 a year
- Full-time
- Microsoft Office
- Case management
- Social Work
Quick Apply
Executive Assistant Manager - Rydges Esplanade Cairns
EVT Group —Cairns QLD
- Full-time
- First Aid Certification
- Budgeting
- Leadership
- Parental leave
Lodge Manager | Outback Spirit Tours
Journey Beyond —Cairns QLD
- Seasonal
- Hospitality
- Management
- First Aid Certification
Quick Apply
Waterfront Supervisor
Austal —Cairns QLD
- Full-time
- Management
- Maintenance
- Construction
- Employee assistance program
- Opportunities for advancement
Quick Apply
SmartClinics Smithfield (Cairns) – General Practitioner
Better Medical —Smithfield QLD
- Call employer
- Human resources
- Marketing
- Free parking
Project Manager
Harris Kmon Solutions —Cairns QLD
- Full-time
- Hybrid work
- Construction
- Budgeting
- Communication skills
- Profit sharing
Quick Apply

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service delivery manager jobs near cairns qld

IEA Service Manager

Workways Australia Limited
Cairns QLD

Apply Now

Job Details

Permanent | Full-time

Benefits

Employee assistance program
Salary packaging
Insurance services

Qualifications

Blue Card

Full Job Description

Job no: P9YRQ

Service Manager - Inclusive Employment Australia

Location – Cairns, QLD (travel to other sites is required for this role)

Contract Type: Permanent Full-Time

About the opportunity:

The role of an IEA Service Manager is to oversee the delivery of specialised employment services for individuals with disabilities, ensuring they receive tailored support to achieve sustainable employment. They will be responsible for the day-to-day organisation and management of the IEA staff and operational objectives in their local area. The Service Manager will be expected to motivate, guide and develop the IEA program staff, while working closely with the Regional Manager to monitor and track performance and ensure delivery of a coherent and integrated service to both customers and employers. The Service Manager also builds relationships with employers, community organisations, and stakeholders to create inclusive job opportunities. Their leadership is key in fostering a supportive environment where participants can develop skills, access resources, and achieve meaningful employment outcomes.

What being a Service Manager involves:

Drive performance to meet key targets and service delivery standards.
Oversee day-to-day site operations, including staff, assets, vehicles, and building maintenance.
Ensure compliance with government contracts, legislation, and internal quality standards.
Monitor and manage site finances in line with policies and contract guidelines.
Lead WHS practices, including site inspections and emergency drills.
Deliver high-quality, customer-focused employment services to participants.
Coach and develop staff through continuous improvement and collaboration with internal teams.
Build strong relationships with employers, government agencies, and the local community.
Seek out new business and partnership opportunities to grow service reach.
Ensure all reporting and contract obligations are met and audit-ready.
Stay up to date with economic trends and promote Workways as a trusted employment partner.
Support staff in achieving individual performance goals and meeting quality benchmarks.
Manage site risk by identifying and addressing potential issues proactively.

About you:

You build strong local networks and understand the local job market.
You understand trauma-informed practice or learn new frameworks quickly.
You adapt well to change and meet stakeholder needs in regulated settings.
You keep accurate records and are confident using computers and managing files.
You communicate well and build positive relationships with diverse clients.
You follow WH&S and risk procedures and lead by example.
You stay organised and manage your time effectively.
You work well in a team and align with the values of Workways Australia. (Respectful, Ethical, Engaged, Accountable, and Sustainable)

About us:

Workways Australia - we get people connected. We’re a high performing, not-for-profit organisation delivering employment, environmental, youth and community services throughout VIC, NSW, and QLD. We are a community focused organisation, committed to making a positive social and economic difference for those living and working in our communities.

What we will offer you:

Attractive base salary, enhanced by salary packaging benefits of up to $15,900 per year
Monthly paid Accrued Days Off (ADO)- Available for Full time employees
Employee Assistance program including individual coaching and access for immediate family members
Ability to obtain discounted private health insurance
Access to lifestyle discounts through partnering organisations.
A supportive team environment committed to making a difference in the communities we live and work in.
Access to ongoing learning and development opportunities

How to apply:

To apply for this position please click Apply Now to enter our online recruitment portal. Applications must include a resume and cover letter

Applications close 12 June 2026 (or earlier if a suitable candidate is found)

Please note that the successful applicant will be subject to a satisfactory Police check and WWVC/WWCC/Blue Card (as required per State/Territory) as a pre-condition of employment.

Aboriginal, South Sea and Torres Strait Islanders are encouraged to apply for this position.

If you have any questions regarding the role please do not hesitate to contact us!

Workways Australia Ltd respectfully acknowledges the Traditional Owners of Country throughout Victoria, New South Wales, and Queensland, and pays its respect to the ongoing living cultures of Aboriginal peoples

Workways Australia Limited ACN 141 659 734.

Refine Your Search

service delivery manager jobs in cairns qld

IEA Service Manager

Customer Service Manager

Grounds Person/Gardener - Cairns Coconut Holidays

Scheduler

Facilities Coordinator

Cafe Assistant FNQ Hospital Foundation

Property Manager

Storeman/Warehouse Assistant - Cairns

Front Office Manager

Executive Housekeeping Manager - Expression of Interest

Travel Agency Manager

Senior Manager FBO Cairns

Food & Beverage Supervisor

Administration Assistant

Domestic & Family Violence Case Manager - Expression of Interest

Executive Assistant Manager - Rydges Esplanade Cairns

Lodge Manager | Outback Spirit Tours

Waterfront Supervisor

SmartClinics Smithfield (Cairns) – General Practitioner

Project Manager

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