Experienced Area Manager in Cairns, QLD - Commercial Cleaning Industry
Consider a change in industry, increased stability and longevity.
About the business
Dimeo Cleaning Services has operated in Australia for over 35 years, delivering high-quality commercial cleaning and facilities support services across major corporate, government, and private sector clients.
We are privately owned, with contracts in every capital city, and a long-standing record of service excellence. Many of our contracts have been under continuous management for more than 10 years, reflecting our strong client relationships and high operational standards.
About the role
This role is central to ensuring the smooth coordination and delivery of cleaning and facilities management services across multiple sites. You will assist with planning, scheduling, reporting, documentation, and ongoing communication between site teams, contractors, and stakeholders.
The position requires someone who is organised, proactive, and confident managing priorities in a busy operational environment. Strong communication and problem-solving skills are essential, as you will regularly act as a key point of contact for project updates and operational coordination.
You will have autonomy to deliver known business outcomes within a transparent operational framework.
The role mainly consists of:
- Completing contract reviews and negotiating variations with each of the clients
- Preparing, reviewing and submitting monthly and quarterly reports concerning the contracts to clients and senior management
- Develop, review and negotiate variations to the contract, programs, projects and services
- Maintaining budgets, preparing and submitting annual contract cost increases
- Advising Executive Managers on matters requiring attention to ensure their decisions are implemented
- Tracking and achieving contractual and business KPI’s including general strategy, contract retention and site/portfolio profitability
- Responding to inquiries and resolving problems concerning contracted services provided and implementing required changes to meet customer’s expectations
- Recruiting, training and developing of the management team to ensure contract compliance and succession
- Oversee work by contractors and report on variations to work orders.
- Managing & owning customer relationships
- Business development and profit optimisation across the contract portfolio
- Managing paperwork related with contracts and variations
Skills and experience
The skills and qualifications that this position requires include:
- Management and operations experience this is a necessity
- Minimum 2 years' experience in the titled role or a highly relevant field - we regularly hire from outside of the industry (Construction, Engineering, IT, Maintenance, etc.)
- Strong connection to our corporate culture and understanding of our values and ideals.
- Accountability, autonomy, responsibility and adaptability are sought after qualities in the right candidate
Remuneration/Salary
- Market leading based on commensurate experience
- $80K - $95K + Super
Job Types: Full-time, Permanent
Pay: $80,000.00 – $95,000.00 per year
Work Authorisation:
Work Location: In person
