We’re looking for an experienced Senior Case Manager (Reconnect) to join our Community Services team, supporting young people and their families through complex, real-life challenges.
Location: Intercept Community Services | Caboolture, QLD
Role Type: Part Time Maximum Term role until 30 June 2027 | 45 hours Fortnight
Remuneration Range: $46.77 to $50.33 ph + Super + Salary Packaging+ Employee discounts
At Lutheran Services, our Intercept Community Services team supports young people and families to build stronger, safer futures. The Reconnect Program helps young people aged 12–18 who are at risk of homelessness, offering counselling, mediation, and case management to strengthen relationships, stay engaged in school or training, and access safe accommodation.
What You’ll Be Doing:
In this role, you’ll deliver therapeutic, strengths-based case management, helping young people stabilise, build resilience, and achieve positive outcomes.
- Delivering end-to-end case management for young people and families
- Conducting risk and needs assessments and developing tailored support plans
- Providing counselling, mediation, advocacy, and family support
- Supporting home stability, life skills development, and transitions
- Working collaboratively with Child Safety, Youth Justice, Health, Education and other stakeholders
- Facilitating individual and group programs
- Maintaining accurate case notes, reporting, and data collection
- Participating in community networks and service development initiatives
What You’ll Bring:
- Degree in Human Services, Social Work, Psychology or related field
- Strong experience in case management within youth, family or community services
- Ability to manage complex cases using therapeutic and evidence-based approaches
- Confidence working with multiple stakeholders and high-risk situations
- Excellent communication, documentation, and organisational skills
- Current Blue Card, NDIS Worker Screening, and QLD Driver’s Licence
Why Choose Us?
- Salary Packaging Benefits: take home more pay (up to $15,900 tax-free + $2,650 meals & entertainment).
- Discounts: on Health Insurance, Energy, IT & Appliances, Travel & More.
- Employee Assistance Program for wellbeing support.
- Fitness Passport – Stay active with discounted Gym Memberships for you and your family.
- Ongoing Training & Development opportunities to grow your career
About Us:
Lutheran Services is a not-for-profit organisation, providing exceptional care and support to communities across Queensland for the past 90 years. We provide aged care, retirement living and home care services for older people, with community services including mental health, disability, youth and family, and domestic and family violence support. We draw on a rich Lutheran tradition of care, placing the wellbeing of our clients at the heart of everything we do. Where our people to love what they do, supporting over 6,000 people each year across more than 25 sites.
Apply Now! Please attach your resume, complete the application form and the questions below. To view the position description, please Click Here
