In-Demand It support Jobs in Burleigh Heads, Qld

IT Support Officer
Buildsafe —Arundel QLD
- Full-time
- Software troubleshooting
- Customer service
- Office
- Employee assistance program
- Gym membership
Quick Apply
13h
IT Support Technician - Level 2
Vets Central —Bundall QLD
- Remote
- Office
- Bachelor's degree
- Communication skills
- Employee assistance program
Quick Apply
12d
Industrial Controls Specialist/ Sales & Technical Support
Direct Automation —Burleigh Heads QLD
- No weekends
- Sales
Service Desk Analyst
Autosports Group Limited —Southport QLD
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
14h

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IT Support Technician - Level 2
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Provide support and guidance to Level 1 technicians. As a Level 2 IT Support Technician, you'll be the go-to escalation point for more complex IT issues across…
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IT Support Officer

Buildsafe -
Arundel QLD

Quick Apply

Job Details

Full-time
13 hours ago

Benefits

Uniform allowance
Employee assistance program
Gym membership

Qualifications

Software troubleshooting
Customer service
Quality assurance
IT support
Security
Communication skills

Full Job Description

About Us

Buildsafe is an innovative leader within the building and construction industry, providing height safety systems and virtual onsite security camera systems. We are fast-paced, ever-evolving, and constantly challenging ourselves to do things better. As a company, we place strong emphasis on developing and maintaining strong relationships with our partners and clients including our most important partnership: our people.

About the Role

Our BuildCam camera system provides a flexible and reliable solution for site monitoring. With 24/7 supervision of residential construction sites, our customers and stakeholders can track developments in real time.

In this newly created role, we are seeking an experienced IT Support Officer to join our expanding BuildCam team. This position plays a key role in maintaining and supporting BuildCam’s technology and IT infrastructure. You’ll be responsible for the setup, troubleshooting, and monitoring of BuildCam systems, as well as footage and data management, software and hardware updates, and both customer and internal support.

The successful candidate will provide integral support to all aspects of BuildCam’s IT systems and services, both onsite and remotely. This position is hands-on, dynamic, and suited to someone who thrives in a problem-solving environment and enjoys working both independently and as part of a collaborative team.

Your Core Responsibilities

Provide onsite and remote technical support to internal teams and clients
Set up, configure, and troubleshoot BuildCam camera systems, modems, and solar monitoring equipment
Conduct quality assurance checks and ensure systems meet performance standards
Manage system updates, maintenance, and asset tracking
Monitor power, data, and connectivity performance across all BuildCam systems
Provide guidance and technical support via phone, email, or chat
Assist in continuous improvement by refining processes and identifying optimisation opportunities

About You

You’ll have recent experience working in a similar IT support role, with relevant qualifications in information technology or a related discipline. You’re someone who can work within defined timeframes, manage multiple priorities, and collaborate effectively with internal stakeholders to achieve great outcomes.

You’ll also bring:

Experience on a Service Desk or as an IT Support Officer
Strong troubleshooting and diagnostic skills (hardware, software, and networks)
Basic knowledge of server and networking hardware
Understanding of network setup, connectivity, and troubleshooting
Experience conducting quality assurance checks on technical systems
Ability to monitor system performance, data integrity, and security alerts
Excellent communication and customer service skills
Working knowledge of Microsoft Windows server and desktop operating systems

What Buildsafe Can Offer You

Join a scaling division backed by an established national brand, where your contributions genuinely make an impact.

Permanent full-time role – salary paid weekly
Office based role, Monday to Friday
Corporate uniform allowance
Fortnightly professional car cleaning on site
Regular team bonding experiences
Access to our Staff Care program and Employee Assistance Program
Discounted gym memberships through Fitness Passport
A culture that values innovation, safety, and collaboration

Quick Apply

Refine Your Search

it support jobs in burleigh heads, qld

IT Support Officer

IT Support Technician - Level 2

Industrial Controls Specialist/ Sales & Technical Support

Service Desk Analyst

More jobs to discover

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