Operations Manager – Bunbury
- Competitive salary with attractive not-for-profit salary packaging options up to $15,900/annum +Company Vehicle & Fuel Card
- Flexible, family-friendly working arrangements, hybrid approach to the future of work.
- Generous leave provisions include birthday leave and 5 weeks annual leave after 2 years of service.
We Are Key Assets Australia
Key Assets is a leading not-for-profit, children, family and community services agency, founded in Australia in 2007.
We provide foster carer, family services, complex care and disability services. Operating across all states, the ACT and Norfolk Island, our purpose is to achieve positive and lasting outcomes for children, families, and communities. To achieve that, we need people like you!
We pride ourselves on being inclusive and embrace and celebrate the diversity of all people within our communities. Our diversity helps us provide the best support possible to carers, families, children and young people and all of our external stakeholders.
A little about the role
Reporting to the Assistant Director – Operations, the Operations Manager operates as a senior specialist, holding responsibility for decision-making within Key Assets Australia’s strategic and policy framework.
You will lead multiple programs, support continuous improvement, and ensure contractual, compliance, and quality outcomes are met while fostering a strong, values-aligned culture across teams.
Some of your key responsibilities will include:
- Provide senior executive leadership for children and family services across the South West region
- Act as a senior specialist advisor, delivering high-level, multi-functional advice to internal and external stakeholders
- Ensure compliance with contractual obligations, including performance reporting, self-assessments, audits, and evaluations
- Identify and progress business development and growth opportunities, aligned with Key Assets Australia’s strategic plan
- Support, coach, mentor and advise local managers, strengthening leadership capability and operational excellence
- Embed evidence-based practice, including use of the Therapeutic Framework and continuous improvement models
- Build strong, respectful partnerships with key stakeholders, including Aboriginal Community Controlled Organisations
- Ensure data integrity, outcomes reporting, and quality assurance in collaboration with Quality and Practice teams
- Lead and support workforce planning, recruitment, induction, performance management, and professional development
- Ensure that all services are delivered in a manner that is child-safe, culturally responsive, and trauma-informed
The salary for this role is $135,343.00 - $140,674.04 per annum (1.0FTE) + NFP salary packaging options. This role is full-time, ongoing based at our Bunbury office.
About you
You’re someone who brings both heart and experience to your work, with a genuine commitment to supporting children, families, and the people who care for them. You’ll thrive in a dynamic environment where every day is different and where your leadership and decision-making make a real impact. To hold the position as Operations Manager for our Bunbury, South West team you will bring:
- A degree qualification in Social Work or another relevant human services discipline
- A minimum of 7 years’ experience as a manager and practitioner in Out of Home Care and/or community services
- Demonstrated experience at a senior executive level within a target- and outcomes-driven environment
- Strong knowledge of child protection, quality assurance, and regulatory compliance
- Proven ability to build and sustain respectful partnerships across government, community, and Aboriginal-led organisations
- Exceptional communication skills, with the ability to engage sensitively and effectively with children, families, staff, and stakeholders
- A deep commitment to child safety, cultural safety, and centring lived experience in service delivery
My Key Assets
The health and wellbeing of our people is at the core of our employee and client experience. All employee offerings are intentionally curated with care, allowing you to bring your best self to work, every day. Knowledge sharing, ongoing learning and development, engagement and recognition are key pillars in our culture and values.
- Work-Life Balance: We are well equipped to support a hybrid approach to the future of work and have developed a flexible work framework to support these arrangements. We understand that work-life balance is important and accommodates flexibility for team members wherever possible. Flexible, family-friendly working arrangements and remote work – just ask us!
- Health and Wellbeing: We promote health and wellbeing for our people, just like we would for the children and families in the communities we serve. We provide discounted health insurance memberships, confidential counselling services and offer 5 weeks of annual leave after 2 years’ continuous service with us!
- Professional Development: We provide both digital eLearning and ongoing face-to-face training as well as an online library. Your continual professional development is always top of our priority list - you’ll have access to apply to our Annual Learning fund for subsidised professional development opportunities!
- Salary Packaging: part of your wage is paid tax free each pay, saving thousands in tax each year!
The fine print
- Applications close: 19 July 2026, 5pm AWST
- For further information or confidential chat about the role, please contact Georgie Campbell, Assistant Director on [email protected] or 0448 265 202
- Successful candidates will be required to undergo a Dept of Communities 395 check, NDIS check and hold WA licences such as WWC, Full Australian Drivers Licence (not provisional).
Note for our recruiter network - we’re handling this recruitment in-house and kindly ask that agencies refrain from contacting us regarding this opportunity.
If you are seeking a role in an excellent, innovative, and supportive team, in a growing organisation, Georgie would love to hear from you. Click Apply today!
Key Assets Australia is committed to Equal Opportunity, ethical practice and the principles of cultural diversity and social inclusion.
Key Assets is a Child Safe organisation, committed to the safety and wellbeing of all children and young people.
While we're reviewing your application, get to know us by visiting our website and on social media to #WeAreKeyAssets.
