In-Demand Hospitality Jobs in Broome, Wa

Casual Guest Service Agent
Oaks Hotels —Broome WA
- $34.96 - $48.96 an hour
- Weekend availability
- Health insurance
- Employee assistance program
Quick Apply
Hospitality All-Rounders | Outback Spirit Tours
Journey Beyond —Broome WA
- Full-time
- Hospitality
- Forklift
- Resort
- Employee assistance program
- Employee discount
Quick Apply
Food and Beverage Supervisor
Roebuck Bay Hotel —Broome WA
- $80,000 a year
- Weekend availability
- Hospitality
- Customer service
- Supervising experience
- Employee discount
Quick Apply
Hospitality All Rounder
Accor Apartments & Realty —Cable Beach WA
- Weekend availability
- Hospitality
1d
Hospitality
Southern Cross Care (WA) Inc —Broome WA
- Weekend availability
- Hospitality
- Food service experience
- Communication skills
- Health insurance
- Annual leave
Quick Apply
Bartender/ Cafe Assistant
Employment Hero —Bilingurr WA
- $73,100 a year
- Part-time
- Serving
- Customer service
- AI
- Employee assistance program
16h
Housekeeping Supervisor
Oaks Hotels —Cable Beach WA
- $70,000 - $80,000 a year
- Full-time
- Supervising experience
- Organisational skills
- Budgeting
- Health insurance
- Employee assistance program
Quick Apply
Hotel Service Manager
Mangrove Hotel —Broome WA
- $79,000 - $85,000 a year
- Full-time
- Hospitality
- Management
- In-person
Quick Apply
6d
Nature Guide | Murwangi Safari Camp | Arnhem Land | Outback Spirit Tours
Journey Beyond —Broome WA
- Contract
- Communication skills
- Resort
Quick Apply
12d
Kakadu Driver Guide | Darwin Based | Outback Spirit Tours
Journey Beyond —Broome WA
- CPR Certification
- First Aid Certification
- Communication skills
- Employee assistance program
- Employee discount
Quick Apply
Hotel Manager
Mangrove Hotel —Broome WA
- $79,499 - $83,000 a year
- Weekend availability
- Organisational skills
- Computer skills
- In-person
Quick Apply
6d
Store Manager
OTR —Broome WA
- $80,000 a year
- Full-time
- Hospitality
- Customer service
- Leadership
8d

Discover related jobs

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Casual Guest Service Agent
Oaks Hotels —Broome WA
You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you…
$34.96 - $48.96 an hour
Quick Apply
Casual Retail Merchandiser
CGL - Retail Services —Broome WA
You will be responsible for completing various merchandising tasks such as planograms/relays, point of sale set-up, pricing, and ticketing in a variety of…
$34.34 an hour
Quick Apply

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Casual Guest Service Agent

Oaks Hotels -
Broome WA

Quick Apply

Job Details

Casual
$34.96 - $48.96 an hour

Benefits

Health insurance
Employee assistance program

Full Job Description

Company Description

Minor Hotels is one of Australasia’s largest accommodation providers, managing over 70 properties in the region and a global portfolio of 640 properties across more than 66 countries. Our brands, Anantara, Avani, Oaks, NH Hotels, NH Collection, nhow, and Tivoli, span six continents, including Asia Pacific, the Middle East, Africa, the Indian Ocean, Europe, and South America. Joining Minor means partnering with a diverse, expanding global organisation offering boundless opportunities to thrive and succeed.

Our people are the heart of our success, and we are committed to investing in your skills to support your career growth and advancement. You’ll feel valued as part of a tight-knit team, united in delivering exceptional guest experiences and thriving in a company dedicated to fostering an outstanding workplace culture.

Job Description

Oaks Broome Hotel are looking for a casual Guest Service Agent who is passionate about providing excellent customer service to join the team.

The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of guiding guests through their stay, from smooth check-ins and check-outs to insights on the local attractions and eateries, you will be remembered for your superb customer service and positive energy.

Key Responsibilities Include:

Provide a warm and friendly reception to guests upon arrival, ensuring a smooth and efficient check-in process while addressing any immediate inquiries or needs.
Maintain clear and courteous communication with guests, colleagues, and stakeholders across various channels, including in-person, phone, and email, to provide exceptional service.
Oversee the accurate processing of guest reservations, updates, and special requests, utilising property management systems to ensure seamless scheduling and availability.
Act as a primary point of contact for guests throughout their stay, offering prompt assistance, resolving issues, and providing personalised recommendations to enhance their experience.

Shift Details (subject to change):

Rotating roster across Monday to Sunday
Shift times scheduled within 7:00am to 11:00pm
Immediate start available

Hourly Rates (excluding superannuation):

Monday - Friday: $34.96 per hour

Saturday: $41.96 per hour

Sunday: $48.96 per hour

Qualifications

Successful candidates will have:

Demonstrated background in delivering high-quality service within a hotel, hospitality, or customer-facing environment.
Exceptional ability to articulate information clearly and effectively across various mediums, ensuring precise and professional correspondence.
Consistently delivers an exceptional standard of service, exhibiting a proactive and positive approach to addressing guest needs and exceeding expectations.
Passionate about creating positive guest experiences, with a focus on attentive service and resolving issues efficiently.
Maintains a polished and professional presentation, reflecting the values and standards of the organisation.
Fully committed to a dynamic work schedule, including the ability to work weekends, public holidays, and varying shifts to meet operational requirements.

Additional Information

At Minor Hotels, we value our people as the heart of our success. Joining Minor means, you’ll enjoy a rewarding package designed to support your professional growth, wellbeing, and work-life balance:

Career Growth: Learning and development programs to boost your career.
Exclusive Hotel Deals: 50% off stays at Minor Hotels in Australasia; 20% off for friends and family.
Global Perks: International accommodation discounts across our hotel brands.
Retail Rewards: Cashback and discounts at 400+ top retailers in AU/NZ.
Experiences: Discounted entertainment and activities.
Banking and Insurance: Exclusive health insurance offers and workplace banking benefits.
Wellness Boost: EAP and tailored wellness support

Our people drive the success of our business; We are a dynamic organisation dedicated to delivering exceptional guest experiences. We invest in your skills and foster a workplace culture that celebrates innovation, collaboration, and personal growth.

Currently, we are only accepting applications from candidates who have working rights within Australia or New Zealand.

Quick Apply

Refine Your Search

hospitality jobs in broome, wa

Casual Guest Service Agent

Hospitality All-Rounders | Outback Spirit Tours

Food and Beverage Supervisor

Hospitality All Rounder

Hospitality

Bartender/ Cafe Assistant

Housekeeping Supervisor

Hotel Service Manager

Nature Guide | Murwangi Safari Camp | Arnhem Land | Outback Spirit Tours

Kakadu Driver Guide | Darwin Based | Outback Spirit Tours

Hotel Manager

Store Manager

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