When you join MercyCare, you become part of something bigger than a job. You join a community of people who show up for Western Australians at the moments that matter most - from early learning and disability support, to family, community and aged care services. We live by our values of respect, integrity, compassion, justice, excellence and courage, and we are committed to safeguarding and protecting children, young people and vulnerable people in our community.
About the role
This is an exciting opportunity to join a new Transitional Accommodation Service based in Broome. Working within a trauma-informed and person-centred framework, you will support women and children experiencing family and domestic violence and homelessness through tailored case management, advocacy and practical support.
You will manage a varied caseload, complete assessments and safety planning, facilitate referrals to specialist services, and empower women and children to build stability, resilience and independence. The role also works closely with local support services and community stakeholders to deliver coordinated support outcomes.
This is a permanent full-time position working 76 hours per fortnight, Monday to Friday 9am–5pm, based in Broome.
About you
You’re someone who can build trust quickly and work calmly and confidently with women and children experiencing complex and sensitive situations. You’re compassionate, resilient and adaptable, with a strong understanding of trauma-informed practice and a genuine commitment to supporting vulnerable people within the community.
In addition, you will also possess:
- Certificate IV or higher qualification in Community Services, Youth Work, Mental Health or a related field (highly desirable)
- Experience delivering case management and therapeutic support within community services, housing, FDV or related sectors
- Strong communication and relationship-building skills with the ability to work collaboratively across services
- Experience supporting people presenting with complex needs and risk factors
- Ability to work autonomously, use initiative and manage competing priorities
- Current Driver’s Licence
- Working with Children Check
- National Police Clearance (obtained within the last six months)
About the benefits
You'll become part of an inclusive, diverse, and welcoming Western Australian organisation passionately committed to making a meaningful impact in the local community. Our MercyCare Promise is focused on ensuring our people are connected and empowered to make a positive difference in the heart of our communities.
As a valued team member, you’ll also enjoy access to:
- Not for profit Salary Packaging options up to $18,000!
- Regional allowance of $5,000 per annum
- 5 weeks annual leave and 3 weeks personal leave per annum
- Career Pathways, Professional Development and Training
- Comprehensive Wellbeing Program including discounted health insurance and free flu vaccinations
How To Apply
Click "Apply Now" to visit our website and share your application. The easiest way to apply is upload your CV and our system will prepopulate your application details for you!
Applications close on 29 June, 2026, but don't wait—apply early, as the recruitment process may begin before the closing date.
Please note all applications must be received via the online portal to be considered.
Mercy Care values individuality. If you experience neurodiversity or live with a disability and would like support or accommodations to fully participate in our recruitment process, reach out to us at [email protected] we would love to hear from you.
When life needs care, we are there
As a leading Western Australian "for purpose" organisation with a 175-year history, our story continues through the care and services provided by our teams. We support all Western Australians people throughout life’s journey and invest in creating a values-driven workplace where you can belong, grow and thrive.
We encourage applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and diverse ages, cultures, faiths, abilities, genders and sexualities.
