In-Demand Guest service agent (part time) | intercontinental sanctuary cove resort Jobs in Broadbeach, Qld

Guest Service Agent
Accor Apartments & Realty —Broadbeach QLD
- Part-time
- Hospitality
- Front desk
- Communication skills
Guest Service Agent
langhamhotelsgoldcoast —Gold Coast QLD
- Part-time
- Hospitality
- Customer service
- Resort
Reservations Agent
Marriott International, Inc —Surfers Paradise QLD
- Part-time
- No experience needed
- Senior Secondary Certificate of Education
- Education
- Employee discount
23h
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Travel + Leisure Co. —Kirra Beach QLD
- Part-time
- Resort
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Guest Service Agent
Accor Apartments & Realty —Broadbeach QLD
Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional…
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langhamhotelsgoldcoast —Gold Coast QLD
As our Guest Service Agent, you will be responsible for providing the highest level of guest service that exceeds expectations to maintain the highest level of…

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Guest Service Agent

Accor Apartments & Realty -
Broadbeach QLD

Apply Now

Job Details

Permanent | Part-time

Qualifications

Hospitality
Front desk
Communication skills
Hotel experience
Time management

Full Job Description

Mantra Broadbeach on the Park is nestled in the heart of Broadbeach located within walking distance to the light rail and overlooking Victoria Park with a vast dining hub and its feet. The property consists of one, two and three bedroom apartments for guests to experience. A stones-throw away from Pacific Fair Shopping Centre where you can shop till you drop or find the perfect spot on the beach to relax, play beach sports and more on your days off!

Purpose
As a Guest Service Agent, you will play a pivotal role as the friendly face and warm welcome that sets the tone for our guests' entire stay. Your responsibilities span from the moment they check in to the time they check out, ensuring that you are at the forefront of delivering exceptional hospitality and creating memorable experiences for our valued guests.

Primary Responsibilities

Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out
Confidant in communicating with guests and colleagues to ensure cohesive collaboration
Conquer challenges alongside guests, transforming dilemmas into success stories
Promote hotel amenities and services by having a deep understanding of products and offerings
Be the local legend, sharing information on neighbourhood hotspots and must-visit gems from your treasure trove of knowledge
Display proficiency in accurately handling reservations and managing guest accounts

Skills and Experience

Previous experience in hotel front desk operations is a valuable asset
Innovative approach to exceeding customer service expectations
Skilled at collaborating within teams, as well as working independently
Proven ability to multi task and thrive under pressure, supported by strong organisational and time management skills
Proficiency in both written and verbal communication
Available to work a variety of shifts including nights, overnights, weekends, and public holidays as required

Accor Benefits

ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

At Accor, we welcome you as you are. We help you grow and learn, so that work brings purpose to your life. By joining Accor, every chapter of your story is yours to write, and together we can imagine tomorrow's hospitality. Accor is an inclusive company, building diverse teams across the globe.

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

Apply Now

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guest service agent (part time) | intercontinental sanctuary cove resort jobs in broadbeach, qld

Guest Service Agent

Guest Service Agent

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Housekeeping Team Leader

Other jobs to consider

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