The Opportunity – Join us in shaping a better future for people, communities, and the planet.
As we continue to strengthen the way we deliver sales across our Land Lease Communities business, we are excited to introduce a newly created Regional Lead opportunity based in Queensland. Reporting to the Sales Manager and leading a team of 8-10 Home Specialists and Sales Associates, you'll play a key role in delivering exceptional customer experiences, driving operational performance, and developing team capability across our Queensland communities.
This is a permanent full-time position operating within a hybrid working model, with an expectation of approximately four days per week across our office and communities, and one day working from home.
We're Looking For a...
Experienced leader who enjoys building high-performing teams and delivering exceptional customer outcomes.
In this newly created role, you'll lead a team of 8-10 Home Specialists and Sales Associates, driving team performance, customer experience and operational excellence across the homebuyer journey. Working closely with Sales, Construction and Community teams, you'll play a key role in helping customers transition into their new homes while supporting the continued growth of our Land Lease Communities business.
What You'll Do
- Lead and develop a team of Home Specialists and Sales Associates to deliver an exceptional customer journey from enquiry through to settlement and community life.
- Drive team performance to support the achievement of sales and settlement targets, while maintaining strong customer, governance and compliance outcomes.
- Partner closely with Construction, Development and Community teams to deliver strong customer and commercial outcomes.
- Coach and develop team capability while fostering a culture of accountability, collaboration and continuous improvement.
- Support business growth while ensuring a consistent, high-quality customer experience.
About You
You're an experienced people leader who enjoys developing high-performing teams and delivering exceptional customer experiences. You thrive in a collaborative environment, can build strong stakeholder relationships, and are motivated by achieving both customer and business outcomes.
Experience & Skills That Count
- Proven experience leading and coaching customer-facing or sales teams.
- Experience within residential property, land lease communities, retirement living, real estate or a related industry.
- Strong stakeholder management and cross-functional collaboration skills.
- Demonstrated commercial acumen and ability to drive operational performance.
- Strong communication, coaching and customer relationship management skills.
The Right Mindset
- Customer focused and passionate about delivering positive experiences.
- Collaborative and supportive people leader.
- Adaptable, proactive and committed to continuous improvement.
- Brings a growth mindset, with the ability to embrace feedback and support the team through change.
The Stockland Proposition
Stockland Halcyon is Australia’s most awarded creator of lifestyle living communities across Southeast Queensland, Victoria, NSW and WA. Integrating with Stockland, together we are a community delivering outcomes that benefit the community at large. We work collaboratively and inclusively, building strong working relationships. Our portfolio is diverse and so are the opportunities for professional and career development. We are committed to providing our people with broad experiences to build a successful career.
Due to the permanent nature of this role, we can only accept applications from Australian Citizens, Permanent Residents or Open Work Visa holders with more than 12 months validity from their role start date.
Apply today
Stockland – a better way to live
