About the role.
Aletek is a well-established partner to tier-one mining and natural resource companies globally. We specialize in delivering emission, exhaust and thermal protection solutions across six countries and continue to expand our reach. Our commitment to quality and customer service makes us a leader in our field.
As a Field Services Technician, you will be responsible for traveling to customer locations, primarily Brisbane, along with some locations typically in Toowoomba, Rockhampton and Mackay, to perform various services.
Primarily the service is the installation of thermal blankets to engines and mining machines, and related training and support for our customers, but will occasionally include emissions and exhaust parts replacements, visual audits, 3D scanning and thermography.
This role requires a blend of mechanical knowledge and aptitude, with great communication skills, and a commitment to quality work.
- Perform in-field installations of thermal blankets, exhaust parts, and emissions systems.
- Provide installation training and ongoing customer support.
- Conduct visual audits, 3D scans, thermography, and emissions/diesel particulate matter tests for accurate assessments.
- Collaborate with clients to assist with fire mitigation and cleaner air practices and product care.
- Advise customers on product selection and identify opportunities for upselling Aletek products and services.
- Schedule and manage your own workload effectively to meet client needs.
- Maintain a focus on delivering quality work efficiently and profitably.
- Be available to work overtime and weekends as needed.
- Mechanical background or experience in a similar role.
- Strong communication and training skills.
- Ability to work independently and manage time effectively.
- Customer-focused mindset with a drive for quality service.
- Willingness to travel and work on-site in various locations.
If you are hungry for career advancement and success and want to be part of a growing and reputable company in the mining sector, this role may be for you. Backed by quality and innovative products, our brand has so much more potential and inviting a keen and driven candidate to come on the journey with our team.
- You are interested in getting hands-on to support the commercial team.
- You have experience and/or a keen interest in the mining sector.
- Proven working experience in a technical, hands-on role.
- Ability to travel and be away from home (short stints).
- Enjoy people and building quality long-term relationships.
- Enthusiastic and positive.
- Winning attitude.
- Understands the importance of following a company’s technical process rather than a maverick “will do it my way” mentality.
- Great team player.
- A bright future in a reputable company that focuses on people, growth and innovation.
- Career and personal development.
- A culture of success that’s centered on our core values.
- Financial incentives – company-wide profit-share scheme.
- Be part of a family, Aussie manufacturing business with global expansion.
