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Duty Manager - Cleveland Sands
Australian Venue Co —Cleveland QLD
- Weekend availability
- Hospitality
- Supervising experience
- Leadership
- Employee discount
5d

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Duty Manager - Cleveland Sands
Australian Venue Co —Cleveland QLD
Staff discounts and employee benefits. Cleveland Sands Tavern is looking for an energetic and hands-on Duty Manager to join our leadership team.
5d

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Duty Manager - Cleveland Sands

Australian Venue Co -
Cleveland QLD

Apply Now

Job Details

Casual
5 days ago

Benefits

Employee discount

Qualifications

Hospitality
RSA
Supervising experience
RCG
Leadership
Communication skills

Full Job Description

Lead the Floor. Drive the Experience.

Cleveland Sands Tavern is looking for an energetic and hands-on Duty Manager to join our leadership team. If you're passionate about hospitality, thrive in a fast-paced environment, and enjoy leading teams to deliver exceptional guest experiences, we'd love to hear from you.

As a Duty Manager, you'll play a key role in the day-to-day operations of the venue, ensuring service standards are maintained, teams are supported, and guests leave wanting to return.

What You'll Be Doing

Leading and motivating front-of-house teams across the venue
Managing shifts and ensuring smooth daily operations
Delivering exceptional customer service and resolving guest concerns
Supporting team development, coaching, and performance
Maintaining compliance with RSA, RSG, gaming, and venue procedures
Managing cash handling, reporting, and venue security processes
Working closely with the Venue Manager to drive operational excellence

What We're Looking For

Previous experience in a Duty Manager, Supervisor, or Team Leader role within hospitality
Strong leadership and communication skills
A passion for delivering outstanding guest experiences
Ability to remain calm and effective in a busy environment
Availability to work a rotating roster including nights, weekends, and public holidays
Current RSA and RSG certifications (QLD)
Gaming experience highly regarded

Why Join Us?

Opportunity to grow your career with one of Australia's leading hospitality groups
Supportive leadership team and positive workplace culture
Ongoing training and development opportunities
Staff discounts and employee benefits
Dynamic venue with a strong local community presence

If you're ready to take the next step in your hospitality leadership career, apply now and become part of the team at Cleveland Sands Tavern .

Apply Now

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Duty Manager - Cleveland Sands

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