Are you a creative and people‑focused designer who enjoys bringing ideas to life through engaging training and visual content in a fast‑paced retail environment?
We’re looking for a Training & Graphic Designer to create engaging learning experiences and visually compelling designs that support our franchise network. This role suits someone who enjoys blending creativity with purpose, turning operational and campaign content into impactful, learner-focused materials that drive consistency and performance across the network.
Who are we?
Minor DKL Food Group is a leading Australian retail food franchisor and the Australian subsidiary of the Thai-listed Minor International PCL. With brands including The Coffee Club and Veneziano Coffee, and boasting over 400 stores across 11 countries, our network employs more than 5,000 people.
For 35 years, The Coffee Club has been an iconic & beloved staple in Australia. The Coffee Club was built on a foundation of family, friends, and meeting customer needs. We’re more than just a café; we’ve created a space that’s casual yet sophisticated, stylish yet affordable. Today, we’re one of the world’s largest Australian café chains, serving millions of loyal customers.
What is the role?
Reporting to the Head of Training, this role is all about bringing learning to life. You will design and deliver engaging training experiences and create high-impact visual content that supports onboarding, strengthens operations, and enhances internal communication. You will also help evolve our learning platforms, ensuring everything we produce is on brand, visually compelling, and practical for real-world use.
Key Responsibilities Include:
Training Design and Delivery Enhance the Yoobic platform by creating engaging, practical training. Design eLearning, presentations, video content and supporting resources, translating business and operational priorities into clear, learner-focused content.
Brand and Graphic Design Develop visually engaging digital and print assets that align with brand standards. Refresh training materials to meet templates and guidelines, delivering polished, production-ready work.
Stakeholder Engagement and Communication Collaborate across the business to create engaging content. Support senior leaders with on-brand presentations and ensure alignment with key priorities.
Systems and Administration Support LMS management to keep content current and effective. Stay across industry trends and contribute to ad hoc projects in a fast-paced environment.
Who are we looking for?
You’re a creative and detail‑oriented designer who enjoys transforming ideas into engaging visual and learning experiences. You balance creativity with structure, communicate effectively with stakeholders, and thrive in a fast‑paced, collaborative environment.
You will bring:
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Qualification in Graphic Design, Digital Media, Multimedia Design, Training & Development, or equivalent experience
- Experience in a graphic design, training, or blended learning role (multi-site or franchise experience highly regarded)
- Proven ability to design digital learning content (eLearning modules, presentations, video-based learning)
- Strong instructional design and training content writing capability
- Advanced skills in graphic design tools (Adobe Creative Suite and similar)
- Experience working with Learning Management Systems
- Strong understanding of design principles, including layout, typography, and visual hierarchy
- Video editing capability (e.g. After Effects, Canva or similar)
- Excellent stakeholder engagement and communication skills
- Strong attention to detail and ability to manage multiple priorities
Why should you come work for us?
We’re proud of our collaborative, high-energy workplace where expertise is valued, ideas are welcomed, and people genuinely support one another.
You’ll enjoy:
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Working from our modern Southbank office, close to public transport and great local amenities
- A supportive team environment with strong collaboration across Training, Operations, and Marketing
- Flexible working arrangements to support work-life balance
- A range of employee benefits including employer-funded paid parental leave, purchased annual leave, and access to subsidised training and development programs
- Barista-quality coffee every day
How do I apply?
If you're ready to contribute your skills and passion to our team, we want to hear from you!
To apply, please submit your CV/ Resume addressing your suitability for the role.
Hit the Apply Now button!
At Minor DKL Food Group, we combine global operational excellence with a passion for innovation and community. Whether you're interested in franchised restaurant operations or the creative, purpose-driven world of specialty coffee, we offer diverse roles that empower you to grow and make a positive impact. If you want to further your hospitality career at The Coffee Club—or explore the sustainable, artisanal realm of specialty coffee with Nomad Coffee Group, our proudly B Corp certified specialty coffee arm—there's a place for you here. Discover a career where every cup, every service, and every experience contributes to our shared success. Join us and be part of a team that’s driving change in the world of coffee and hospitality.
