In-Demand Security process Jobs in Brisbane, Qld

Passenger Service Agent
Swissport International AG —Brisbane Airport QLD
- Part-time
- English
- Time management
- Paid training
- Opportunities for advancement
3d
Custodial Correctional Officer
Queensland Government —Brisbane QLD
- Call employer
- No experience needed
- Paid training
- Relocation assistance
Client Service Officer - Client Support
Shine Lawyers —Brisbane QLD
- Full-time
- Remote
- Work from home
Electronic Collections Monitor
Queensland Government —Brisbane QLD
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Parental leave
11d
Security Officer
Certis Group —Virginia QLD
- Rotating roster
- Customer service
- First Aid Certification
- Communication skills
- Employee assistance program
- Opportunities for advancement
Skilled Meat Workers - Boners, Slicers & Slaughter Persons
Australian Country Choice —Cannon Hill QLD
- From $79,499 a year
- Overtime
4d
Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank
ISS —Brisbane QLD
- Rotating roster
- On-the-job training
- Employee assistance program
Test Lead
Auto & General Holdings —Toowong QLD
- Management
- No degree
- Software development
- Work from home
- Parental leave
Quick Apply
Security Officer - QLD TAFE Southbank
Downer Group —South Brisbane QLD
- Full-time
- Writing skills
- University
- Education
- Employee assistance program
13d
Operations Hub Support Officer
Urban Utilities —Fortitude Valley QLD
- 12 hour shift
- Microsoft Access
- Customer service
- Health insurance
- Parental leave
20h
Knauf APAC Graduate Program
Knauf Australia —Pinkenba QLD
- Full-time
- English
B2 LAME
Skytrans Australia —Brisbane Airport QLD
- $145,000 a year
- Full-time
- In-person
- Communication skills
Quick Apply
8d
Intelligence Specialist
Queensland Government —Brisbane QLD
- Temporary
10d
Security Analyst
Auto & General Holdings —Toowong QLD
- Up to $105,000 a year
- Computer science
- Azure
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Desktop Support Analyst (6-Month Fixed-Term Contract)
HUB24 —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
- No degree
- Parental leave
14d
GAZ - APS 5 - IT Service Support Officer - Information Technology
Federal Court of Australia —Brisbane QLD
- $88,834 - $96,829 a year
- Weekend availability
- Management
- Analysis skills
- AI
9d
Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
Systems Analyst
Cadent —Eatons Hill QLD
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer Science
- Bachelor's degree
- Agile
Quick Apply
Project Coordinator - Gold Coast
Knauf Australia —Pinkenba QLD
- $85,000 - $105,000 a year
- Full-time
- In-person
- Health insurance
- Work from home
14d
Security Officers
Compass Group Australia —Brisbane Airport QLD
- 12 hour shift
- First Aid Certification

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Passenger Service Agent

Swissport International AG -
Brisbane Airport QLD

Apply Now

Job Details

Permanent | Part-time
3 days ago

Benefits

Paid training
Uniform provided
Opportunities for advancement
On-site parking

Qualifications

English
Driver Licence
Time management

Full Job Description

Overview:

Are you ready to take flight in a dynamic and fast-paced aviation industry? As a global leader in aviation services, Swissport provides Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is simple – “To provide the aviation industry with consistent and tailor-made solutions around the globe, for a better customer experience.”

We believe that our people are what differentiates us from our competition. At Swissport, we are driven by our core values of Show You Care, Do the Right Things and Win as a Team, and we are currently seeking dedicated individuals, who align with these values, to join our team at various locations across the globe.

Job Summary

Passenger Service Agents play a crucial role in ensuring a seamless and pleasant experience for passengers, from the terminal to the aircraft. Our Passenger Service team is renowned for their helpfulness, extensive knowledge, and courteous demeanor, always treating each passenger with kindness, respect, and a warm smile.

Working as a cohesive unit, we emphasise collaboration while maintaining an unwavering commitment to safety and punctuality. In the dynamic, safety-oriented environment of the airport, our team consistently delivers reliable and efficient services on behalf of the many airlines that depend on Swissport for ground handling services.

Work hours are flexible to align with airline schedules, which include early mornings, late-night shifts, and weekends, ensuring we meet the needs of our passengers at all times.

Your activities

Assist passengers during check-in, boarding and disembarkation.
Handle the check-in process, including verifying tickets, issuing boarding passes and checking luggage.
Provide accurate flight information to passengers, including updates on delays, cancellations and gate changes.
Resolve passenger complaints and issues efficiently and professionally.
Offer support and answer questions regarding flight schedules, fares, routes and policies.
Assist passengers with special needs, including unaccompanied minors, elderly passengers and those requiring wheelchair assistance.
Assist with luggage drop offs through the check-in process.
Ensure compliance with security procedures and protocols, including screening passengers and luggage.
Coordinate with other airport personnel and departments to ensure smooth operations and customer satisfaction.
Provide assistance and support during emergencies, including medical incidents and flight diversions.
Maintain accurate records and documentation for all transactions and customer interactions.
Utilise language skills to assist international passengers and communicate effectively with diverse customers

Your profile

Committed to delivering exceptional and safe service.
Strong interpersonal skills and a team player.
Demonstrates a strong work ethic and a desire for learning and advancement.
Maintains composure under pressure and presents themselves with confidence.
Upholds excellent presentation and grooming standards.
Exhibits organisational and effective time management skills.
Physically capable of handling passenger baggage and operating wheelchairs when required.
Fluent in English (additional languages welcomed).
Confidence in using software and technology – Intermediate skills required.
Australian Citizen/Resident with unlimited work rights.
Possession of a valid Australian driver's license and reliable transportation.
Must be 18 years of age or older.

What we offer

On-site employee parking available.
Uniforms provided.
Opportunities for career advancement.
Accrual of annual and personal leave.
Comprehensive & paid training and ongoing support provided.

At Swissport, we believe in diversity, equal opportunity, and the power of our values to drive our success. We are committed to providing a workplace that fosters inclusion and where all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Visit our website at Swissport Careers to learn more about Life at Swissport.

Join Swissport today and be part of a team that connects the world of aviation!

Only permanent residents of Australia or New Zealand, or those who have the right to work in Australia or New Zealand may apply.

Apply Now

Refine Your Search

security process jobs in brisbane, qld

Passenger Service Agent

Custodial Correctional Officer

Client Service Officer - Client Support

Electronic Collections Monitor

Security Officer

Skilled Meat Workers - Boners, Slicers & Slaughter Persons

Freight Air Cargo Examination Officer - Brisbane, Gold Coast & Redbank

Test Lead

Security Officer - QLD TAFE Southbank

Operations Hub Support Officer

Knauf APAC Graduate Program

B2 LAME

Intelligence Specialist

Security Analyst

Desktop Support Analyst (6-Month Fixed-Term Contract)

GAZ - APS 5 - IT Service Support Officer - Information Technology

Claims Consultant, REST

Systems Analyst

Project Coordinator - Gold Coast

Security Officers

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