In-Demand Record store Jobs in Brisbane, Qld

Customer Experience Team Member (Casual)
Universal Store —Eagle Farm QLD
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Parental leave
12d
Customer Experience Team Member
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Work from home
- Parental leave
12d
Vehicle Trolley Collection
Coles Supermarkets —Carindale QLD
- Weekend availability
- No experience needed
- Outdoor work
- Employee assistance program
- Gym membership
Casual Sales Assistant - Grand Plaza, QLD
Ally Fashion —Browns Plains QLD
- Weekend availability
- Employee discount
- Referral program
Customer Service Team Member
Bunnings —Underwood QLD
- Weekend availability
- Café
- Parental leave
Part Time Sales Assistant - Grand Plaza, QLD
Ally Fashion —Browns Plains QLD
- Part-time
- Employee discount
- Referral program
Storeworker / Pick Packer
Metcash —Eagle Farm QLD
- Customer service
- Warehouse experience
- Communication skills
Retail Store Manager - Full Time (Beauty & Cosmetic) - QueensPlaza
LaCosmetique —Brisbane QLD
- From $26.55 an hour
- Part-time
- Management
- Customer service
- In-person
- Employee discount
Quick Apply
Stock Controller
Universal Store —Eagle Farm QLD
- Full-time
- Hybrid work
- Microsoft Excel
- Organisational skills
- Communication skills
- Work from home
- Parental leave
1d
Full-Time Retail Professional - Brisbane Factory Outlet, QLD
Adidas —Brisbane QLD
- Weekend availability
- Customer service
- Retail sales
Retail Manager
7-even lytton —Murarrie QLD
- $80,000 - $85,000 a year
- Full-time
- Management
- Customer service
- Merchandising
Quick Apply
Despatch Team Member (Casual)
Perfect Potion —Banyo QLD
- Part-time
- Management
- Forklift
- Microsoft Office
- Employee discount
Casual Sales Assistant | Prouds Brisbane City
Prouds —Brisbane QLD
- Sales
- Customer service
- Employee discount
Quick Apply
Casual Sales Assistant | Prouds Forest Lake
Prouds —Forest Lake QLD
- Sales
- Customer service
- Employee discount
Quick Apply
Cafe Supervisor / 2IC
Taste My Bean —Hillcrest QLD
- $53,000 - $63,000 an hour
- Weekend availability
- Management
- Supervising experience
- POS
- Employee discount
Quick Apply
Storeperson
Toll Group —Pinkenba QLD
- Full-time
- Forklift
- Organisational skills
- Warehouse experience
Casual Sales Assistant | Prouds Indooroopilly
Prouds —Indooroopilly QLD
- Sales
- Customer service
- Employee discount
Quick Apply
Casual Sales Assistant | Prouds Canon Hill
Prouds —Cannon Hill QLD
- Sales
- Customer service
- Employee discount
Quick Apply
Store Manager | Aesop Brisbane City | Full Time
l'Oréal —Brisbane QLD
- Full-time
- Management
- Merchandising
- Food service
- Opportunities for advancement
Quick Apply
Store Manager & Community Builder
The Somewhere Co —Indooroopilly QLD
- $58,000 - $63,000 a year
- Part-time
- Management
- Merchandising
- POS
- Employee discount
Quick Apply

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Customer Experience Team Member (Casual)

Universal Store -
Eagle Farm QLD

Apply Now

Job Details

Casual
12 days ago

Benefits

Work from home
Parental leave
Employee discount
Salary packaging
On-site parking

Qualifications

Customer service
Records management
Communication skills

Full Job Description

Universal Store
From our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head to toe outfitting options for every occasion.
Today, we’re proud to be recognised as one of Australia’s leading youth fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.
No matter the style, our mission remains the same: elevate every outfit and deliver customer service that goes above and beyond.

The Opportunity
This is an exciting opportunity to join our Customer Experience team, playing a key role in delivering genuine, end to end service across our retail and online channels. Supporting both customers and internal teams, you’ll be at the heart of ensuring every interaction reflects our commitment to going above and beyond.
In this role, you’ll work closely with our Customer Experience, Retail, and Digital teams to resolve enquiries, manage returns and escalations, and continuously improve how we deliver service. You’ll also contribute to initiatives that enhance the customer journey by identifying opportunities to streamline processes and bridge the gap between our in store and online experiences.

Key responsibilities include:

Delivering exceptional customer service across multiple channels, ensuring every interaction is handled with care and professionalism
Supporting the management of returns, refunds, and customer enquiries, including investigations and resolutions
Assisting retail store teams with customer service queries and escalations
Maintaining accurate records of customer interactions, returns, and delivery investigations
Upholding security and fraud management processes
Collaborating with Digital and Marketing teams to improve customer visibility and experience
Identifying opportunities to improve processes, automate tasks, and enhance service delivery
Using insights and customer feedback to suggest improvements that drive customer satisfaction and operational efficiency
Contributing to a culture of high customer service standards by leading through example

What we’re Looking For

We’re looking for a customer focused and solutions driven individual who is passionate about delivering exceptional service. You thrive in a fast paced environment, enjoy problem solving, and take pride in creating positive outcomes for customers and teams alike. We are open to candidates looking for full-time or casual positions.

You’ll bring:

Experience in customer service, retail and/or eCommerce environments
A strong customer first mindset with the ability to build rapport and handle a variety of customer interactions
Excellent communication and interpersonal skills
Strong attention to detail and accuracy when managing customer records and processes
Proven problem solving skills with the ability to think laterally and make sound decisions
Confidence using systems and technology to manage customer interactions and workflows
The ability to work both autonomously and as part of a collaborative team
A proactive approach, with a drive to continuously improve processes and the customer experience
High level of accountability and a results focused mindset

What We Offer

A vibrant, collaborative workplace culture with a supportive and growth driven leadership team
Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare
Free on-site parking and generous facilities at our modern, purpose-built Support Office located in Eagle Farm
Learning & Development opportunities - Grow your career with us!
Hybrid working arrangements with flexibility to work from home
Salary sacrificing and novated leasing options
Paid parental leave
Wellbeing support through Sonder and regular wellness initiatives
Regular social events and team activities

Our Values

Care for Everyone
Here to Help
Make it Work
Better Than Good
Contribute

Ready to take the next step?
Apply now with your resume and cover letter (optional) showcasing your interest and experience!

Apply Now

Refine Your Search

record store jobs in brisbane, qld

Customer Experience Team Member (Casual)

Customer Experience Team Member

Vehicle Trolley Collection

Casual Sales Assistant - Grand Plaza, QLD

Customer Service Team Member

Part Time Sales Assistant - Grand Plaza, QLD

Storeworker / Pick Packer

Retail Store Manager - Full Time (Beauty & Cosmetic) - QueensPlaza

Stock Controller

Full-Time Retail Professional - Brisbane Factory Outlet, QLD

Retail Manager

Despatch Team Member (Casual)

Casual Sales Assistant | Prouds Brisbane City

Casual Sales Assistant | Prouds Forest Lake

Cafe Supervisor / 2IC

Storeperson

Casual Sales Assistant | Prouds Indooroopilly

Casual Sales Assistant | Prouds Canon Hill

Store Manager | Aesop Brisbane City | Full Time

Store Manager & Community Builder

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