In-Demand Level 2 service desk engineer Jobs in Brisbane, Qld

Level 2 Service Desk Engineer
EFEX —Brisbane QLD
- Full-time
- Azure
- Customer service
- Microsoft Office
Quick Apply
ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Desktop Support Engineer
Victaulic —Eagle Farm QLD
- Full-time
- In-person
- Communication skills

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Level 2 Service Desk Engineer
EFEX —Brisbane QLD
Have strong customer service skills and enjoy client interaction. Have medium to high-level experience with: Collaborate with account managers and other teams…
Quick Apply
IT Service Desk Analyst
Affinity Education Group —Brisbane QLD
2+ years’ experience in an IT helpdesk/service desk role. Experience in multi-site or education environments. Troubleshoot hardware, software, and connectivity…

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Level 2 Service Desk Engineer

EFEX -
Brisbane QLD

Quick Apply

Job Details

Permanent | Full-time

Benefits

Birthday leave

Qualifications

Azure
Customer service
Microsoft Office
VoIP
VMWare

Full Job Description

Ready to take the next step in your IT career?

At efex, no two days are the same. You’ll work across a variety of client environments, get hands-on experience with cutting-edge technologies, and be backed by a down-to-earth team that genuinely wants you to succeed.

Who We Are

With over 20 local branches supported by a strong national presence, efex is one of Australia’s leading IT and digital services providers. We deliver right-sized solutions across IT, print, and communications that help businesses run smarter, simpler, and more efficiently.

Our culture is approachable and business-focused: we speak in plain language, build real relationships, and always put people first, both our clients and our team.

The Role

We’re looking for a Level 2 Service Desk Engineer to join our Brisbane team full-time.

The office is currently based in Underwood and will relocate to South / Central Brisbane later this year.

In this role, you’ll:

Provide proactive and reactive IT support across diverse client environments
Maintain system continuity through monitoring, troubleshooting, and maintenance
Communicate clearly with clients, giving them confidence and visibility at every stage
Accurately manage tickets, time, and documentation
Collaborate with account managers and other teams to deliver seamless service
Mentor and support junior team members
Gain exposure to leading technologies, expanding your technical skills daily

About You

You’ll thrive in this role if you:

Bring 3 - 5 years’ experience in a technical role within an MSP environment
Have strong customer service skills and enjoy client interaction
Are proactive, detail-oriented, and a natural problem solver

Have medium to high-level experience with:

Windows Servers, networking (inc. firewalls), Office 365, backups
Hypervisor technologies (VMware/Hyper-V)

And some experience with:

Azure, IP Telephony, PowerShell, MDM, endpoint management, cybersecurity solutions

What We Offer

Competitive salary: we recognise your expertise
Supportive, down-to-earth culture: collaboration and respect are at the core of our team
Birthday leave: celebrate your day, on us
Wellbeing leave: take up to two days from your personal leave each year to focus on your wellbeing
Career pathways: choose the direction that suits you best, whether that’s advancing your technical expertise, stepping into project work, or moving towards leadership opportunities as they arise
Challenging, rewarding work: every day brings variety with new clients, problems, and technologies to solve

Why Join efex?

This is more than a support role; it’s a chance to grow with one of Australia’s fastest-growing MSPs. You’ll learn fast, be challenged daily, and have genuine opportunities to shape your career.

Please note: all shortlisted candidates will be required to undergo a National Police Check as part of the recruitment process.

Company Overview

Please visit https://www.efex.com.au for more information

Quick Apply

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level 2 service desk engineer jobs in brisbane, qld

Level 2 Service Desk Engineer

ICT Service Desk Engineer (Level 2)

Desktop Support Engineer

Other jobs to consider

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