In-Demand Learning support educational Jobs in Brisbane, Qld

Learning Support Officer (Higher Education)
Engineering Institute of Technology —Brisbane QLD
- $70,000 - $75,000 a year
- Full-time
- Customer service
- Microsoft Office
- University
- Employee assistance program
Student Support Officer - West End State School
Queensland Government —Brisbane QLD
6d
Educational Leader
Journey Early Learning Careers —Brisbane Airport QLD
- Part-time
- Bachelor's degree
- Communication skills
- Employee assistance program
7d
Educational Therapist wanted — Neurodiverse Playhouse, Spring Hil
Neurodiverse Playhouse —Spring Hill QLD
- From $50 an hour
- Part-time
- Working with children
- Education
- Bachelor's degree
Quick Apply
Vocational Education Coordinator - Bribie Island State High School
Queensland Government —Moreton Bay QLD
- Temporary
- Case management
- Organisational skills
6d
Inclusion Support Educator - Richlands
Green Leaves Early Learning Centres —Richlands QLD
- Part-time
- Employee discount
Quick Apply
EOI - Community Education Counsellor (Identified) - Laidley District State School
Queensland Government —Brisbane QLD
- Temporary
4d
Teacher, Education Support
Queensland Government —Brisbane QLD
- Temporary
- Management
- Education
- Employee assistance program
7d
Educational Team Leader
Queensland Government —Brisbane QLD
- Temporary
- Remote
- Education
- Bachelor's degree
- Teaching
- Free parking
- Health insurance
13d
Mental Health Clinician
Queensland Government —Brisbane QLD
Parent Mentor
Sarina Russo —Inala QLD
- Part-time
- Customer service
- Communication skills
- Annual leave
7d
Learning Area Leader (Inclusive Learning)
Padua College —Kedron QLD
- Full-time
- Data analysis skills
- Education
- Bachelor's degree
- Employee assistance program
- Employee discount
Quick Apply
6d
Nurse Educator- Transition Support Program
Queensland Government —Brisbane QLD
- Nursing
- Wellness program
5d
Teacher - Multiple Opportunities, Wacol Youth Remand Education Support Hub
Queensland Government —Brisbane QLD
- Temporary
Resident Medical Officer - Paediatrics
Queensland Government —Brisbane QLD
- Temporary
- Discharge planning
- Paediatrics
- Communication skills
14d
Primary Classroom Teachers
Citipointe Christian College —Carindale QLD
- Contract
- Education
- Bachelor's degree
- Leadership
- Parental leave
Community Education Counsellor (Identified) - Clontarf Beach State High School
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
6d
Teacher - Special, Year 1, Pine Rivers Special School
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
5d
Inclusion Support Educator
Goodstart Early Learning —Morningside QLD
- $33.83 - $38.10 an hour
- Part-time
- Travel reimbursement
- Parental leave
Assistant Nursing Director - Training, ieMR Program
Queensland Government —Brisbane QLD
- Temporary
8d

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Learning Support Officer (Higher Education)

Engineering Institute of Technology -
Brisbane QLD

Apply Now

Job Details

Permanent | Full-time
$70,000 - $75,000 a year

Benefits

Employee assistance program
Transportation links

Qualifications

Customer service
Microsoft Office
Organisational skills
LMS
Moodle
Communication skills

Full Job Description

Posted: 20/05/2026

Closing Date: 20/06/2026

Salary: $70,000.00 - $75,000.00

Job Type: Permanent - Full Time

Location: Brisbane

Job Category: Higher Education - Administration

About EIT

EIT is one of the only institutes in the world dedicated exclusively to engineering education and training. We offer a range of options from diplomas to doctorates and deliver these practical, industry-relevant qualifications to students in over 140 countries, both online and on-campus.

About the Role

The Learning Support Officer (LSO) plays an essential role in delivering a seamless and high-quality experience for students and lecturers across EIT’s online and on-campus Higher Education programs. As a key member of the Student Support team, the LSO is responsible for the coordination of individual units, daily liaison with students and staff, and the efficient execution of administrative, learning system, and compliance-related tasks.

This fast-paced role requires exceptional communication skills, high-level multitasking, and a strong student service focus. The LSO works collaboratively across departments, ensuring smooth unit delivery, accurate records management, and ongoing support of both students and lecturers.

Job Description

Key Responsibilities

Student and Lecturer Support

Serve as the primary point of contact for students and lecturers within assigned units.

Respond to student queries via email and phone in a professional and timely manner.

Maintain regular contact with students — via phone, face-to-face meetings, and email- to monitor their academic progress, engagement, and wellbeing.

Monitor student participation in Moodle (LMS) and proactively reach out to students – via phone, face-to-face and email - who are not engaging with course materials or activities.

After initial contact with the student, identify and report any concerns regarding disengagement to the Lead Learning Support Officer and Student Support Manager for further intervention.

Provide technical and procedural support related to the Learning Management System (Moodle), assessments, webinar access, and academic calendar.

Train and give ongoing support to lecturers and students on the use of Moodle, BigBlueButton, and other academic systems as required.

Escalate suspected cases of academic misconduct to the Academic Integrity team or relevant academic staff, ensuring documentation and timely communication.

Unit Coordination and Delivery

Coordinate delivery of individual units in line with academic schedules and institutional policies.

Liaise with the relevant department (Admin, Lecturers and Publishing) to ensure assessments, materials, and webinar scheduling are completed ahead of course delivery.

Maintain and update Moodle pages for assigned units using approved templates and standards.

Ensure all units meet the compliance requirements of the Higher Education Standards Framework 2015.

Accurately collate and prepare results for submission to governance committees, including the Board of Examiners and Board of Studies.

Administrative Support and Compliance

Maintain accurate student records and documentation in line with institutional and regulatory requirements.

Maintain accurate records of student support provided throughout the study period and ensure support tracking registers are kept up to date.

Implement company policies and procedures consistently across all assigned responsibilities.

Approve lecturer timesheets and invoices in a timely and accurate manner, in line with institutional processes.

Assist with data collection, administrative tasks, and reporting during peak periods.

Support with campus setup and closure activities (on-campus locations), and ensure learning spaces remain clean and tidy between classes.

Assist other departments during peak operational periods or special projects, including orientation

Monitor academic behaviour and report any irregularities or suspected breaches of academic integrity to appropriate personnel.

Qualifications and Experience

Highly developed written and verbal communication skills.

Demonstrated history of providing high-quality student or customer service.

Strong organisational skills with the ability to manage multiple priorities.

Proven ability to work independently, take initiative, and solve problems.

High level of attention to detail and accuracy in record-keeping and compliance tasks.

Ability to remain composed and professional under pressure or during high-volume periods.

Ability to work cooperatively as part of a geographically distributed team.

Proficiency in digital tools, including:

Microsoft Office Suite

Moodle or other Learning Management Systems

Webinar platforms such as BigBlueButton, Collaborate Ultra, Zoom, or Microsoft Teams

Experience working in an educational environment, particularly liaising with students and academic staff.

Familiarity with the Higher Education Standards Framework 2015 or similar regulatory environments.

Desired Skills and Experience

Why Join EIT?

Professional Development – Ongoing learning through PD, workshops, and internal growth pathways

Wellbeing Focused – Access to free counselling (EAP) and a leadership team trained in mental health first aid

Inclusive Culture – Actively engaged in DEI through initiatives like our Women in Engineering Scholarship, Equity & Diversity Bursary and participation in the ‘Welcome Here’ Project

Location Perks – Central office, close to public transport and vibrant cafes

This is what our current staff have to say about working at EIT:

"EIT highly values teamwork and culture and is quick to identify areas of improvement and action it quickly"

"Inclusive, kind, caring, great, lots of opportunities and exciting projects."

"I have worked across many industries and across many workplaces, but the praise, culture and attitude of not only my coworkers but management highlight the integrity of EIT."

"Open and transparent from top down. Trusting of employees"

Comments are from the 2025 Staff Engagement Survey

We’re for Everyone

We welcome applications from all backgrounds, including First Nations people, LGBTQIA+ individuals, culturally and linguistically diverse communities, mature-aged workers, and people with disability. Your unique perspective strengthens our team and our mission.

Now

Ready to help shape the next generation of engineers?

Click Now to submit your resume and a brief cover letter outlining your interest in the role.

For any questions about the role or working at EIT, feel free to reach out to our friendly People & Culture team.

Apply Now

Refine Your Search

learning support educational jobs in brisbane, qld

Learning Support Officer (Higher Education)

Student Support Officer - West End State School

Educational Leader

Educational Therapist wanted — Neurodiverse Playhouse, Spring Hil

Vocational Education Coordinator - Bribie Island State High School

Inclusion Support Educator - Richlands

EOI - Community Education Counsellor (Identified) - Laidley District State School

Teacher, Education Support

Educational Team Leader

Mental Health Clinician

Parent Mentor

Learning Area Leader (Inclusive Learning)

Nurse Educator- Transition Support Program

Teacher - Multiple Opportunities, Wacol Youth Remand Education Support Hub

Resident Medical Officer - Paediatrics

Primary Classroom Teachers

Community Education Counsellor (Identified) - Clontarf Beach State High School

Teacher - Special, Year 1, Pine Rivers Special School

Inclusion Support Educator

Assistant Nursing Director - Training, ieMR Program

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