In-Demand insurance consultant Jobs in brisbane, qld

Dispute Resolution Consultant (RACQ Insurance)
Insurance Australia Group —Brisbane QLD
- Full-time
- Remote
- Communication skills
- Negotiation
- Time management
- Health insurance
- Annual leave
4d
Claims Consultant, REST
TAL —Brisbane QLD
- Full-time
- Hybrid work
- Management
- Analysis skills
Quick Apply
CTP Claims Consultant
Insurance Australia Group —Brisbane QLD
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Health insurance
- Annual leave
5d
Retail Consultant
RACQ —Brisbane QLD
- $67,255.50 a year
- Full-time
- Sales
- Travel reimbursement
- Employee discount
Travel Consultant
FCM —South Bank QLD
- $75,000 - $80,000 a year
- Full-time
- Customer service
- Communication skills
- Time management
- Health insurance
- Parental leave
5d
Consultant - Planning (LMT)
URBIS —Brisbane QLD
- $73,000 - $82,000 a year
- Full-time
- Parental leave
Senior Consultant - Internal Audit & Risk Advisory
BDO —Brisbane QLD
- Full-time
- Health insurance
- On-the-job training
Functional Consultant, Workday
BDO —Brisbane QLD
- Part-time
- Analysis skills
- Bachelor's degree
- Business
- Health insurance
- On-the-job training
4d
Liability Claims Consultant
Marsh —Newstead QLD
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Management
Rehabilitation Consultant - Acumen Health Graduate Program
Acumen Health —Brisbane QLD
- Full-time
- Master's degree
Quick Apply
Presales Consultant
FUJIFILM —Brisbane QLD
- Full-time
- Microsoft Excel
- Microsoft Office
- Analysis skills
- Employee discount
- Life insurance
10d
Personal Banking Consultant
Queensland Country Bank —Brisbane QLD
- Full-time
- Customer service
- Cash handling
- Communication skills
- Wellness program
- Health insurance
10d
Senior Consultant - Transport Advisory
URBIS —Brisbane QLD
- Full-time
- Parental leave
Property Claims Consultant - Fast Track
Gallagher Bassett —Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Office
- Communication skills
- Time management
- Employee stock purchase plan
- Health insurance
9d
Customer Relations Consultant (6-month contract)
Bank of Queensland —Newstead QLD
- Full-time
- Communication skills
- Negotiation
- Parental leave
- Employee assistance program
ServiceNow Consultant
NCS Australia —Brisbane QLD
- Contract
- Hybrid work
- Scripting
- APIs
- Agile
- Parental leave
Quick Apply
10d
Customer Relations Consultant IDR - 6-month contract
Bank of Queensland —Newstead QLD
- Full-time
- Financial services
- Parental leave
- Employee assistance program
11d
ServiceNow Technical Consultant
AC3 —Brisbane QLD
- Full-time
- Hybrid work
- APIs
- Communication skills
- Health insurance
Quick Apply
Customer and Consultant
Travel Money Group —South Bank QLD
- Weekend availability
- Customer service
- Salesforce
- Presentation skills
- Health insurance
- Parental leave
3d
Sales Travel Consultant
Flight Centre Brand —Lutwyche QLD
- $70,000 - $138,000 a year
- Full-time
- Organisational skills
- AI
- Employee discount
13d

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insurance consultant jobs near brisbane, qld

Dispute Resolution Consultant (RACQ Insurance)

Insurance Australia Group -
Brisbane QLD

Apply Now

Job Details

Full-time
4 days ago

Benefits

Health insurance
Annual leave
Work from home
Insurance services

Qualifications

Communication skills
Negotiation
Time management

Full Job Description

From September 2025, RACQs insurance arm began a long-term strategic alliance with IAG. RACQ Insurance helps members live and move safely, securely and sustainably into the future. Were proud to continue delivering trusted cover and local care, while embracing new opportunities to support our communities.

Are you passionate about resolving disputes and helping people navigate challenges? Join our supportive team as a Dispute Resolution Consultant (RACQ Insurance), where youll play a key role in guiding customers and stakeholders toward fair and balanced resolutions.

Multiple positions available in the Internal Dispute Resolution (IDR) and External Dispute Resolution (EDR) teams, and we welcome candidates anywhere in Australia.

These are 6 to 12-month Max Term Contract opportunities, offering flexible working arrangements with a mix of working from home and the office.

What You'll Do
Managing and resolving complaints referred to RACQ Insurances IDR process, or complaints lodged with EDR schemes such as the Australian Financial Complaints Authority (AFCA), ensuring a fair and thoughtful resolution process.
Engaging with customers and stakeholders, providing clear guidance and support.
Assessing complaints carefully, making well-reasoned decisions, and communicating outcomes with empathy.
Collaborating with a knowledgeable and supportive team to share insights and continuously improve the way we help our customers.

What You'll Bring
Experience in dispute resolution and complaint management, ideally in General Insurance or a related field.
Legal and/or mediation qualifications or experience is desirable.
Familiarity with the AFCA complaints process and an understanding of the relevant regulatory requirements.
A customer-focused approach, with strong communication, negotiation and problem-solving skills to identify issues and find creative solutions.
The ability to handle both straightforward and complex cases with confidence and professionalism.
Strong time management skills and the ability to effectively manage a dynamic portfolio of complaints in a fast-paced environment.

What We Offer
Boosted superannuation with 13% as standard.
20 days annual leave + 5 days MyLeave (extra leave for whats important to you).
Work from home and many more flexibility options with myFlex.
Up to 50% off personal insurance, including home and motor insurance.
Partner discounts on private health insurance, tech& appliances, and many more.
Access to LinkedIn Learning, the award-winning IAG Academy, study assistance and secondment opportunities.

employment type eligibility criteria apply

Applications close: Tuesday 16 June 2026 11:59PM AEST

Adjustments and Support
If you require any support or adjustments to participate equitably in our recruitment process, we encourage you to reach out to [email protected] for a confidential conversation.

More About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. Thats not just words. Its our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

Apply Now

Refine Your Search

insurance consultant jobs in brisbane, qld

Dispute Resolution Consultant (RACQ Insurance)

Claims Consultant, REST

CTP Claims Consultant

Retail Consultant

Travel Consultant

Consultant - Planning (LMT)

Senior Consultant - Internal Audit & Risk Advisory

Functional Consultant, Workday

Liability Claims Consultant

Rehabilitation Consultant - Acumen Health Graduate Program

Presales Consultant

Personal Banking Consultant

Senior Consultant - Transport Advisory

Property Claims Consultant - Fast Track

Customer Relations Consultant (6-month contract)

ServiceNow Consultant

Customer Relations Consultant IDR - 6-month contract

ServiceNow Technical Consultant

Customer and Consultant

Sales Travel Consultant

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