In-Demand Ict service delivery manage Jobs in Brisbane, Qld

ICT Service Desk Engineer (Level 2)
Lowes Petroleum Service —Pinkenba QLD
- Full-time
- Azure
- Administrative experience
- SharePoint
Quick Apply
Service Desk Coordinator
Queensland Government —Brisbane QLD
- Temporary
- No degree
- Leadership
- Communication skills
7d
IT Application Systems Administrator - Contract or Permanent
NCS Australia —Brisbane QLD
- Full-time
- Hybrid work
- Leadership
- Communication skills
- Parental leave
Quick Apply
14d
ICT Network and Infrastructure Engineer
Sheldon College —Sheldon QLD
- Full-time
- Communication skills
- Health insurance
- Parental leave
Quick Apply
18h
Secretariat Services Officer
Queensland Government —Brisbane QLD
- Management
- Microsoft Office
- Communication skills
5d
Chief Information Officer
Queensland Government —Brisbane QLD
- Contract
- Leadership
- Communication skills
- Negotiation
8d
Manager Service Transition and Operations
Queensland Government —Brisbane QLD
- Temporary
- Organisational skills
- Communication skills
- Negotiation
5d
Manager, ICT Procurement and Contracts
Queensland Government —Brisbane QLD
- Management
- Communication skills
14d
ServiceNow Technical Consultant
AC3 —Brisbane QLD
- Full-time
- Hybrid work
- APIs
- Communication skills
- Health insurance
Quick Apply
Application Specialist
Queensland Government —Brisbane QLD
- Part-time
- Management
4d
Senior Project Support Officer
Queensland Government —Brisbane QLD
- Temporary
- Remote
11d
Systems Engineer (Networks)
Queensland Government —Brisbane QLD
Senior Telecommunications Engineer, Specialist - AUS Wide
WSP —Brisbane QLD
- Engineering
- No degree
- Employee stock purchase plan
- Parental leave
Project Officer
Queensland Government —Brisbane QLD
- Temporary
- Management
4d
Senior Worker - Psychosocial and Complex Mental Health
World Wellness Health and Medical Clinic —Woolloongabba QLD
- $104,821 - $111,857 a year
- CRM software
- Microsoft Office
- Analysis skills
Quick Apply
Application Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Negotiation
11d
Test Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- APIs
- Hospital experience
5d
Senior Business Change Officer
Queensland Government —Brisbane QLD
- Temporary
- Management
7d
Manager Planning & Scheduling
Queensland Government —Brisbane QLD
- Contract
- Communication skills
- Negotiation
4d
Project Manager
Queensland Government —Brisbane QLD
- Temporary
- Communication skills
5d

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ICT Service Desk Engineer (Level 2)

Lowes Petroleum Service -
Pinkenba QLD

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Jira
Desktop support
Azure
Microsoft Exchange
Administrative experience
SharePoint
Communication skills

Full Job Description

Introduction:
At Lowes Petroleum, we're dedicated to building a Thriving Regional Australia. As one of the nation's largest and most trusted regional fuel and lubricant suppliers, we maintain our "country' ethos while expanding our reach across QLD, NSW, VIC & TAS. Our extensive network of bulk fuel and lubricant depots, delivery vehicles, and Retail Service Stations is supported by a team that is an integral part of the local communities we serve.

Description:
About the Role

We are seeking an experienced and motivated ICT Service Desk Engineer (Level 2) to join our ICT team based in our Bulwer Island office in Pinkenba, Brisbane. Reporting to the ICT Manager, you’ll be responsible for providing technical support to end-users, troubleshooting and resolving technical issues, and ensuring the smooth operation of our ICT systems. You’ll act as the first point of contact for ICT requests from our staff, triage issues confidently, and resolve them independently, whilst keeping our staff informed throughout the process. You'll take ownership of your own ticket queue, handling everything from desktop and telephony support through to cloud administration.

Key Responsibilities

Manage and prioritise tickets in the JIRA ICT Service Desk system
Provide technical support to end-users by phone, email, or in-person
Administer and support Microsoft 365 services in the Azure public cloud, including Active Directory / Entra ID, MS Exchange Online, SharePoint Online, OneDrive, Defender and Teams
Adhere to security controls, maintain backups, monitor patching and system health processes
Administer the cyber security training system and provide cyber risk reduction advice and support to end-users
Troubleshoot issues related to hardware, software, and network connectivity across Windows 10/11 desktops and laptops, Windows Servers, Android and iOS devices
Onboard and offboard employees
Manage user identity, access, MFA, conditional access, and security policies
Escalate complex issues to the ICT manager, external vendors and partners
Monitor and maintain ICT systems to ensure optimal performance and availability
Contribute to improving support processes and documentation
Deliver internal projects, including developing a scope of works with internal users
Support end‑user device lifecycle activities for laptops, desktops, phones, tablets and cellular routers
Manage iOS and Android mobile devices with the Manage Engine MDM
Monitor recurring issues and identify opportunities to improve
Communicate clearly and empathetically with users of all levels of technical ability

About you

Microsoft 365 including tenancy administration, SharePoint Online, OneDrive, Entra AD, Microsoft Defender, Exchange Online
Excellent communication skills (written and verbal) with the ability to engage multiple stakeholders
3+ years Windows Server administration experience
5+ years desktop support experience

Why Join Us

Work in a supportive, collaborative team that values creativity, initiative, and continuous improvement
Opportunity to grow your technical skillset, take ownership of your environment and make a tangible impact

If this opportunity sounds like the next step in your career, then we would love to hear from you.

Lowes reserves the right to close applications earlier than the nominated date. Interested parties are therefore recommended to apply as early as possible.

Quick Apply

Refine Your Search

ict service delivery manage jobs in brisbane, qld

ICT Service Desk Engineer (Level 2)

Service Desk Coordinator

IT Application Systems Administrator - Contract or Permanent

ICT Network and Infrastructure Engineer

Secretariat Services Officer

Chief Information Officer

Manager Service Transition and Operations

Manager, ICT Procurement and Contracts

ServiceNow Technical Consultant

Application Specialist

Senior Project Support Officer

Systems Engineer (Networks)

Senior Telecommunications Engineer, Specialist - AUS Wide

Project Officer

Senior Worker - Psychosocial and Complex Mental Health

Application Manager

Test Manager

Senior Business Change Officer

Manager Planning & Scheduling

Project Manager

I want to receive the latest job alert for ict service delivery manage in brisbane, qld

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