In-Demand customer success manager Jobs in brisbane, qld

Enterprise Customer Success Manager
Tanda —Fortitude Valley QLD
- From $100,000 a year
- Full-time
- In-person
Quick Apply
Customer Success Manager
Squiz —Brisbane QLD
- Full-time
- Hybrid work
- AI
- Leadership
- Communication skills
Quick Apply
13d
Customer Relationship Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Customer service
- Research
2d
Entry Level Solar Sales Representative
Smart Energy Group —Brisbane QLD
- $4,000 - $6,000 a week
- Weekend availability
- Sales
- No experience needed
- In-person
Quick Apply
Regional Territory Manager
Opal. —Rocklea QLD
Account Manager
Arrow Executive Sales —Brisbane QLD
- $160,000 a year
- Full-time
- Construction
Customer Service - Customer Experience Manager
Capital Transport Group —Hendra QLD
- Full-time
- Customer service
Quick Apply
Contact Centre Manager
Queensland Government —Brisbane QLD
- Customer service
- Analysis skills
- Communication skills
13h
Department Manager
Spotlight —Brendale QLD
- Full-time
- Merchandising
- First Aid Certification
- Leadership
- Profit sharing
- Employee assistance program
Client Engagement Manager
Toll Group —Brendale QLD
- Full-time
- Management
- Business development
Customer Success Manager - Remote
Beehive Business Services (Demo) —Daisy Hill QLD
- $90,000 - $150,000 a year
- Full-time
- Remote
- CRM software
- Salesforce
- Communication skills
Quick Apply
Senior Case Manager
Allianz —Brisbane QLD
- Full-time
- Hybrid work
- Case management
Customer Success Manager
Telus Health —Brisbane QLD
- Full-time
- Remote
- CRM software
- Sales
- Salesforce
- Disability insurance
- Employee assistance program
21h
Roster Support Officer Relief
Queensland Government —Brisbane QLD
- Full-time
1h
Application Manager
Queensland Government —Brisbane QLD
- Temporary
- Management
- Negotiation
6d
Store Manager | BRAS N THINGS | Brisbane City
Bras N Things —Brisbane QLD
- Full-time
- Management
- Employee assistance program
Store Manager | Aspley | HOUSE
Global Retail Brands —Aspley QLD
- Rotating roster
- Sales
Manager - CITEC Procurement
Queensland Government —Brisbane QLD
- Organisational skills
14d
Implementation Manager - APAC
Symplicity Corporation —Brisbane QLD
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
Category Specialist
Queensland Government —Brisbane QLD
- Temporary
- Databases
- Negotiation
6d

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Enterprise Customer Success Manager

Tanda -
Fortitude Valley QLD

Quick Apply

Job Details

Full-time
From $100,000 a year

Full Job Description

Background

We’ve built the market’s best Workforce Management, HR, and Payroll software.

That’s why so many large businesses choose Tanda. They’re able to eliminate compliance headaches, automate employer admin, and control labour costs - at scale.

To meet growing demand, we’re investing heavily in account management and hiring an Enterprise Customer Success Manager.

Overview

The purpose of the Enterprise Customer Success Manager role is to ensure your customers renew with Tanda. This is achieved by ensuring they get the most value out of the product and have a great relationship with us.

Responsibilities & Duties

Build great relationships beyond your designated contact, including the executive team and other relevant roles within your accounts.
Own the whole renewal process for your customers.
Stay on top of changes to the business, including key staffing changes, market/industry shifts, changes in company priorities, and new systems.
Take ultimate ownership for the success of your accounts.
Handle customer concerns that get escalated to you from support.
Have a strong understanding of Tanda’s products so you can become a trusted advisor to your customers on how to achieve their goals, as well as handle support escalations.
Proactively track customers’ adoption of features, look for opportunities where they can get value from unused features, and help them roll out.
Help sales by identifying opportunities to upsell customers, and make introductions when contacts you have a relationship with move to a different business.
Intimately know things about how your customers manage their business and their processes to better inform the product team of what to build and iterate on.
Collaborate with all teams at Tanda to achieve wider company goals.

The Company

Tanda is an established, fast-growing tech company. Our mission is to eliminate employment friction so businesses can employ with confidence. We are doing this by building Australia’s leading all-in-one workforce management platform.

The key parts of our platform include rostering, time & attendance, staffing optimisation, employee engagement, payroll, and labour compliance. Most of our activities centre around engineering, marketing, sales, research, and supporting functions.

We service thousands of Australian clients from our Brisbane headquarters and globally with offices in Chicago and London.

This is an on-site position located at our Brisbane headquarters.

Further Benefits

Autonomy & Ownership: You will be able to make meaningful decisions in carrying out your job.

Real Projects: We hire based on real demand, not arbitrary hiring or funding rounds.

A Team: You will work with highly skilled and competent colleagues.

Impactful Work: Our software provides significant value to our customers, and your role is directly part of this.

Culture: You will be part of a passionate team that doesn’t suffer boredom easily.

Quick Apply

Refine Your Search

customer success manager jobs in brisbane, qld

Enterprise Customer Success Manager

Customer Success Manager

Customer Relationship Manager

Entry Level Solar Sales Representative

Regional Territory Manager

Account Manager

Customer Service - Customer Experience Manager

Contact Centre Manager

Department Manager

Client Engagement Manager

Customer Success Manager - Remote

Senior Case Manager

Customer Success Manager

Roster Support Officer Relief

Application Manager

Store Manager | BRAS N THINGS | Brisbane City

Store Manager | Aspley | HOUSE

Manager - CITEC Procurement

Implementation Manager - APAC

Category Specialist

I want to receive the latest job alert for customer success manager in brisbane, qld

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